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Customer Ratings & Reviews

$999.99
Save $170
Comp. Value: $1,169.99

Customer reviews

Rating 4.5 out of 5 stars with 278 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are impressed with the overall and drying performance of the 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry. Many appreciate its large capacity, ease of use, and quiet operation. The smart design, connectivity, and steam functionality are also well-received, with some mentioning the appealing color. Overall, users seem very pleased with this dryer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 278 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is good works very well!! Love it its a great dryer added to our home !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer I am very happy with Bestbuy service and deals

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s a great machine and it’s easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so excited for the new appliances, the best washer and dryer ever!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    2nd time buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer. 2nd time buying. Hopefully it will last a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, easy to work with, and quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it goes well with my home aesthetics. I would recommend..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer you want these great prices and great quality. Love them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100%

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dryer is an Awesome product I have never had a problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I love how it alerts me through our samsung tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really well. Love the look and the the ease of getting it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This whole set is elegant, and quiet. So happy we bought these!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung washers it let my clothing sparkly clean

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not dry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, but that's about it. Left the clothes damp, but can be used for other purposes, e.g. as a mouse trap. Had it returned and replaced with an LG.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Max1, thank you for choosing Samsung for your dryer needs. We're sorry to hear that you replaced your dryer with a different brand, as this one isn't drying your laundry. We would love to work with you in the future.
       
      Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item I really like it I recommend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOT MORE THAN I THOUGHT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! the steam and sensor dry are something I wasn't looking particularly... this dryer came with those options and it has worked great for me! definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New toy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product I got from Best Buy with great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dyer. Great lint catcher, dries quickly, love the music it makes when it is done. Another great option is the team option so make sure to buy the set up needed to do that!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is NOT the quality store it once was....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had several HORRIBLE experiences with Best Buy in the past couple of months. Our stove went out, we ordered one from Best Buy. Had to return it, got a new one. Dishwasher went out, ordered one and it failed before the first cycle was done, and put out error codes. Cleared the code, drained it, shut it off and went to bed. Got up the next morning to a completely flooded main floor, which had gone through to the lower level also. And the advice I got when I called? They told me to file a claim with my homeowners instead of taking responsibility for the junk dishwasher that flooded our home. THEN, our washer and dryer went out. Ordered a Samsung pair from Best Buy (yes, by now I should've been smarter than to go back to Best Buy, I do freely admit that). The washer leaked before the second week. Ordered a GE Profile replacement set, they arrived but one of the pedestals was damaged so they couldn't be set up. The pedestal was supposed to deliver in 4 days, the day before, Best Buy cancelled the delivery and told me I'd need to reschedule. Keep in mind, I have NO washer or dryer through all of this, and they have NO idea when the pedestal will get here. I finally just called them and told them to come all of their stuff. I am done with Best Buy. They used to be reputable, and honest. They once provided quality products and good customer service. Now, it takes two hours to even be able to talk to a customer service rep. Such a shame, SMH.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for reaching out. To ensure your concerns are addressed promptly and effectively, please contact Best Buy’s Customer Service department directly at (888) 237-8289. They are available 24 hours a day, 7 days a week to assist you.

      We appreciate your feedback and are confident the customer service team will be able to resolve your concerns regarding your recent experience.

      Leo Samsung

  • Rated 3 out of 5 stars

    Noisy, but looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy. Looks nice on the front, and Ive been happy with other Samsung Dryers I have, but this one seems a bit cheaper on the inside. Dont purchase if you are putting somewhere noise is an issue

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JeffD, we understand how inconvenient it is to deal with a noisy dryer. Let us assist.

      Below is a link with information about the sounds a dryer creates. Please browse the guide and select the noise that is similar to what your unit makes. Please click on the embedded word if prompted and watch the included video.

      Samsung dryer is noisy
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      Should you need more assistance in providing feedback on the customer service you spoke with, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148788772) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung