Customer Ratings & Reviews
- Model:
- DVG50BG8300EA3
- SKU:
- 6507605
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the overall and drying performance of the 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry. Many appreciate its large capacity, ease of use, and quiet operation. The smart design, connectivity, and steam functionality are also well-received, with some mentioning the appealing color. Overall, users seem very pleased with this dryer.
This summary was generated by AI based on customer reviews.
Great dryer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dyer. Great lint catcher, dries quickly, love the music it makes when it is done. Another great option is the team option so make sure to buy the set up needed to do that!
I would recommend this to a friendNew toy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best product I got from Best Buy with great customer service
I would recommend this to a friendLove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, leaves clothes looking great and new! I love
I would recommend this to a friendNoisy, but looks nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy. Looks nice on the front, and Ive been happy with other Samsung Dryers I have, but this one seems a bit cheaper on the inside. Dont purchase if you are putting somewhere noise is an issue
No, I would not recommend this to a friendBrand response from Samsung
Posted .JeffD, we understand how inconvenient it is to deal with a noisy dryer. Let us assist.
Below is a link with information about the sounds a dryer creates. Please browse the guide and select the noise that is similar to what your unit makes. Please click on the embedded word if prompted and watch the included video.
Samsung dryer is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Should you need more assistance in providing feedback on the customer service you spoke with, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148788772) to help our team pull up your information.
Have a great day.
^Camille
Best Buy is NOT the quality store it once was....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had several HORRIBLE experiences with Best Buy in the past couple of months. Our stove went out, we ordered one from Best Buy. Had to return it, got a new one. Dishwasher went out, ordered one and it failed before the first cycle was done, and put out error codes. Cleared the code, drained it, shut it off and went to bed. Got up the next morning to a completely flooded main floor, which had gone through to the lower level also. And the advice I got when I called? They told me to file a claim with my homeowners instead of taking responsibility for the junk dishwasher that flooded our home. THEN, our washer and dryer went out. Ordered a Samsung pair from Best Buy (yes, by now I should've been smarter than to go back to Best Buy, I do freely admit that). The washer leaked before the second week. Ordered a GE Profile replacement set, they arrived but one of the pedestals was damaged so they couldn't be set up. The pedestal was supposed to deliver in 4 days, the day before, Best Buy cancelled the delivery and told me I'd need to reschedule. Keep in mind, I have NO washer or dryer through all of this, and they have NO idea when the pedestal will get here. I finally just called them and told them to come all of their stuff. I am done with Best Buy. They used to be reputable, and honest. They once provided quality products and good customer service. Now, it takes two hours to even be able to talk to a customer service rep. Such a shame, SMH.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for reaching out. To ensure your concerns are addressed promptly and effectively, please contact Best Buy’s Customer Service department directly at (888) 237-8289. They are available 24 hours a day, 7 days a week to assist you.
We appreciate your feedback and are confident the customer service team will be able to resolve your concerns regarding your recent experience.
Leo
Does not dry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design, but that's about it. Left the clothes damp, but can be used for other purposes, e.g. as a mouse trap. Had it returned and replaced with an LG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Max1, thank you for choosing Samsung for your dryer needs. We're sorry to hear that you replaced your dryer with a different brand, as this one isn't drying your laundry. We would love to work with you in the future.
Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.
Have a great day.
^Camille
too many choices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many dry type choices to select. So far I have tried only 3. I need to experience the other types.
I would recommend this to a friendSamsung gas dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chose Samsung because have had good luck with the brand. Love the dryer and all its functions.
I would recommend this to a friendWasher review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer, so many different settings depending on what you’d like to dry which is great.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product I love them and my family too. Highly recommended
I would recommend this to a friendSamsung Smart Gas Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and installation team performed efficiently and professionally. They did not leave until all our questions were answered after their dryer demo.
I would recommend this to a friendGreat Dryer, Highly Recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great! I like how you have more options on the app for drying different types of clothing and things.
I would recommend this to a friendBroken, being replaced in a few weeks.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit but arrived broken. Made a loud noise when in use. Does not dry very well. Hope it's because it's broken. Good news is, the delivery rep ordered a new one and it is being delivered in a few weeks. I hope this works. If not, I stand by my 3-stars.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know how you feel about the dryer status when it arrived and how it performs, JayElle.
We recommend contacting our Support Team via the link below to speak with a live representative to assist you better should you need to follow up on the replacement status.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Machine cleaning all my clothing 100 % and 100 % satisfied
I would recommend this to a friendlaundry.. fun?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new washer and dryer! Laundry is now ‘fun’
I would recommend this to a friendSo far so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer, just had it for over a week The steam function got rid of the wrinkles
I would recommend this to a friendHi-Tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung gas dryer has a multitude a feature a good dryer
I would recommend this to a friendHappy Home Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it.... Love it......Love it that's it that's all Satisfied customer! !..
I would recommend this to a friendSamsung Driver Thumbs Up
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Dryer Excellent - Technology assistances makes it seemless. Love the product
I would recommend this to a friendSamsung Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer looks stylish and performs well. Love the app access that tells you when the dryer stops.
I would recommend this to a friend