Customer Ratings & Reviews
- Model:
- DVG50BG8300EA3
- SKU:
- 6507605
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the overall and drying performance of the 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry. Many appreciate its large capacity, ease of use, and quiet operation. The smart design, connectivity, and steam functionality are also well-received, with some mentioning the appealing color. Overall, users seem very pleased with this dryer.
This summary was generated by AI based on customer reviews.
Secadora
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buen secado a corto tiempo y parejo secadomuy practica y gavil de isar
I would recommend this to a friendDryer doesn’t Dry
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful but Dryer doesn’t dry. Small load going, literally a towel and 3 pairs of jeans, end of cycle and still not dry. Try to run another cycle and it shuts off after 5 mins. Even after unselecting Eco option. Wish I bought something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Amanda, we aim to provide you with a hassle-free experience using your dryer. Let us help you.
Below is a link to help you with your dryer not drying your laundry completely. Please choose the option that best fits your experience. Kindly click on the embedded word and watch the video if prompted.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148839914) to help our team pull up your information.
Have a great day.
^Camille
Get better workers Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We order a Samsung washer and gas dryer. Upon delivery we were told we can’t do gas dryer because of the lines not beingbupdated. They took the gas dryer back. They never brought the dryer into the house as the delivery men brought the washer first. The gas dryer accessories never came into the house either. But they charged us for all the accessories. We called 4 times to get a refund and the service agents were playing dumb. Waste of 2-3 hours dealing with these bozos.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Good features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer and dryer. You always can count on Samsung.
I would recommend this to a friendTimes to play.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes its the best. I'm going to try to have some fun.
I would recommend this to a friendGood product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great compact dryer so far - support had been great also.
I would recommend this to a friendDryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer works well but have a problem when drying delicate clothings. If i want extra time on it it only gives me 5 minutes then it turns off, so i have to constantly turn it back on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CynthiaP, we know the importance of having an operational dryer at home. Let us help you.
Below is a link to help you if your dryer stops unexpectedly. Please click on the embedded word and watch the video included.
Dryer cycle ends too quickly
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146652322) to help our team pull up your information.
Have a great day.
^Camille
Dark chocolate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new set the dryer don’t completely dry all my items.
I would recommend this to a friendSamsung Ivory Gas Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gas dryers are overpriced because of CA mandate to remove gas hook ups. Takes 2 cycles to dry heavy loads (blankets, jeans, etc)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Timothy,
We understand your disappointment with your dryer not fully drying clothes in one cycle. Let us help.
Here is a link for troubleshooting steps for your dryer that is not drying clothes, kindly watch the video and click the embedded words.
Clothes are not dry after using Samsung dryer.
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147223755) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Not great, but looks sharp.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's beautiful but it doesn't dry my clothes all the way?!?? It also has sensors so even if I take it for another spin it thinks the clothes are dry and they're still damp.
No, I would not recommend this to a friendOpen box item problems
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is nice, but it has a screaming noise when drying. It was delivered this way. Sad to say I will be returning it. It was an open box item so maybe that’s why it was returned too
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DurinW,
We understand how you feel about the dryer noise. Let us help.
Below is a link with information about the sounds a dryer creates. Please browse the guide and select the noise similar to what your unit makes for the troubleshooting steps. The guide also contains a video you may watch from start to finish.
Samsung dryer is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
You may also check page 56 of the user manual for other solutions when the dryer is noisy.
https://downloadcenter.samsung.com/content/UM/202509/20250923112656473/OID55766_IB_DV8300B_EN_250919.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1151088281 to help our team pull up your information when you message us.
Thank you.
-Angelica
Not the greatest, not the worst
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will never buy another Samsung appliance. Purchased this with the matching washer and they’ve been nothing but trouble. Yes it dries the clothes, but Samsung installed an incorrect electrical panel so all the lights light up incorrectly. It’s more of a nuisance, but you’d think they’d have figured it out by now. The replacement part is backordered for so long that Best Buy stopped trying to help us with it and told us to contact Samsung directly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
We're here to extend assistance to get your dryer operating at its best!
We would like to speak to you directly to have your unit inspected to determine how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145830571, to help our team pull up your information.
Have a great day!
^Chrystel
DISAPPOINTED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew that came out would not install my pedestal that came with the dryer. I was on the chat 3 times and no agent could help me . The chat kept getting interrupted. I’m very disappointed on the online service I have been dealing with
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Don’t do it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m guessing the steam part works but not holding my breath! Average dry time even for microfiber towels that are quick drying is two hours! A regular load of shirts closer to three hours! For 22 days now I have been wishing for my old dryer! Yes, I got a new dryer duct. Yes, I have tried numerous settings. If you have all day to do a single load of laundry then this is the dryer for you!
No, I would not recommend this to a friendIll give bestbuy a zero on everything.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience with bestbuy...................
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi William,
To better address your service experience, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
- Pros mentioned:Overall performance
Modern looking Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful washer. Wish i would have gotten the all white to match the kitchen better but still very pretty.
I would recommend this to a friend Samsung washer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Washer is broken just 6 months after buying it! I’m very frustrated and disappointed on this product!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We want to inquire more about what transpires with the dryer, and we would like to assist as soon as possible.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Horrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money! Had it for 5 days used it twice in 5 days after 3 minutes of drying it shuts off for no reason what so ever! Turned it on 10 times within 15 minutes and every time I turn it on 3 minutes later it shuts off ! Definitely calling and returning for refund!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JenniferR,
This isn't the experience we want you to have with your dryer. We are here to help you.
Below is a link with steps to help you with your dryer that turns off while using it. For more details, please check the embedded words and click "No" under "Did this resolve your issue?".
Samsung dryer loses power or won't turn on
https://www.samsung.com/us/support/troubleshoot/TSG10000730/
We would love to speak with you to provide more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148591784) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Horrible Experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst experience. The delivery people allegedly made two attempts. They never delivered the dryer because allegedly they knock on the door. They never rang the door bell, I have surveillance cameras and never showed that they did this. Don’t think they were forthcoming. I took off two days from work and they never delivered the dryer. I went with Home Depot after this experience. I tried to call Best-buy and the representative ended the call.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Dryer won't dry
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer wont heat up to dry my clothes, no matter how long it is set to run for. This is a complete disaster. I have to expose those clothes to fresh air in the living room after 2 or 3 hours rolling inside that dryer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We know how disappointing it is to have a dryer that is not heating. We're here to assist.
We suggest checking the link below to troubleshoot the dryer that does not heat or dry. The first link also has another resource for the unit's cycles, settings, and features and a video to watch from the start until the end of the second link.
The dryer has no heat at all:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
What to do if your Samsung dryer isn't heating or drying?:
https://www.youtube.com/watch?v=LibK_OLFH4Q
You may also refer to page 55 of the user manual for other solutions when the dryer does not heat.
https://downloadcenter.samsung.com/content/UM/202312/20231228095339863/OID55766_IB_DV8300B_EN_231222.pdf
Lastly, we have included a guide to learning the suggested laundry load size of Samsung dryer to get the best result.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147292129) to help our team pull up your information when you message us.
Thank you.
-Angelica