Customer Ratings & Reviews
- Model:
- DVG50A8600V
- SKU:
- 6448425
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 7.5 Cu. Ft. Stackable Smart Gas Dryer's ease of use, attractive design, and effective drying performance. Many appreciate its large capacity, perfect for items like king-size comforters. The dryer's functionality and aesthetic appeal are frequently praised. No significant negative feedback was reported.
This summary was generated by AI based on customer reviews.
Latest model for the New home!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have got the latest model for the new house and exited about the delivery.
I would recommend this to a friendDelicate approved
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for delicate materials and also heavy clothes
I would recommend this to a friendNeed this washer/dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this washer and dryer!! All the features are amazing.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there BTS74839202, I would like to congratulate you on your new Samsung Dryer and thank you forsaking time out of your day to share your feedback. We are happy to know that you highly recommend our products and welcome you to our family. Thank you for choosing Samsung in your home. ^Brad
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer and dryer. It sings when it is funshed.
I would recommend this to a friendYamini
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice my washer and dryer . Delivery guy gave me good service .
I would recommend this to a friendExcited to use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had it installed yet but I’ll update after using it.
I would recommend this to a friend- Pros mentioned:Overall performance
Works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and plenty of settings/options. It e even came with a drying rack for any "lay flat to dry" items that you still want to toss in the dryer.
I would recommend this to a friend - Pros mentioned:Noise level
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Gas unit, exactly what we needed and quiet.
I would recommend this to a friend Little noisy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the looks but both washer and dryer are little louder that my previous Bosch set. Samsung has more features and steam dryer. I like that the door from washer stays a little bit open to dry out inside of the machine after load is done. It will prevent mold and smell build up.
I would recommend this to a friendI really don’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this dryer on March 2022 I had a whirlpool before and it was excellent I decided to buy Samsum but it is not that I expected t doesn’t dry fast and I can’t start the dryer from my phone it didn’t work
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jman,
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in this link.
Dryer not drying clothes:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/87/
Clean your Samsung dryer
https://www.samsung.com/us/support/answer/ANS00050526/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144565396
Thank you for choosing Samsung.
^Ross
Great quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had an older version of this set and were forced to upgrade when we moved and needed to purchase new. I’m glad we stuck with Samsung- great quality
I would recommend this to a friendOk with clothes but bad at bedding
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK for clothes but bad with bedding, your bedding always end up in a big roll with wet inside
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're here to help out by making the machine's drying process more effective, TonyH!
Kindly check out this helpful link for the guidelines for drying and caring for your bedding items.
Care for your bedding items with your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00047247/
I have also shared the "Drying Guide" manual on page 55 and page 39 regarding "Sort and Load" for further instructions.
User's manual:
https://downloadcenter.samsung.com/content/UM/202301/20230106234035477/DV8600A_SimpleUX_UM_DC68-04179B-04_EN.CFR.MES.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145832166, to help our team pull up your information.
Have a great day!
^Chrystel
Great purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I made. Bestbuy was very helpful with installation.
I would recommend this to a friendGood
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNice
I would recommend this to a friendHorrible!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible !!!! Delayed delivery on a error on their end. I had to call multiple time to get this corrected! To then find a they left the new washer glass dirty with sticker that could remove! And they never replaced my gas line I purchased!
I would recommend this to a friendSamsung is no good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer doesn’t get hot all the time no matter what setting it’s on you have to play with different settings and run dryer long periods of time to get clothes dry Samsung products are not good. I don’t recommend Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we understand how important it is to have your dryer working as designed. Let us see what we can do to fix this dilemma. Here is a link to a troubleshooting guide that may help with your concern with your dryer not heating (https://bit.ly/3K5dx4M). If the issue continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144068031) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Broke quickly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already broke after 10 days. best buy would not cover the warranty i purchased, Said I would have to go through the manufacturer since it under warranty with them still
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Largebeer! We are sorry to hear that your dryer is not working as designed. Please know We are here to help and we would like to communicate further for additional assistance. We can be reached via any of the following using ticket number: 1143961156
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung. ^Nic
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy a product at this store's It is garbage Produc I bought a dryer I used for the week and broke down
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ffggggghhhhhhhhhh,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the dryer. We will surely notate your feedback for better products in the future.
Please see the below link that might help resolve these inconveniences.
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVG50A8600E/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144287247
Thank you for choosing Samsung. Have a great day.
-Trisha-
noisy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine makes loud noise while cycle is running, we have to return it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We want to ensure that your dryer is used to its fullest.
Samsung dryers are very quiet. Many of the sounds are either normal or easily fixable. The dryer's noises can be broadly classified into four groups: rattling, thumping, squealing or grinding, and humming.
Here are our links and videos:
Samsung dryer is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Understanding noises and error codes on your Samsung dryer: https://www.youtube.com/watch?v=O-spYqpi2-s
The below link is the user manual for your model. Turn the page 59 (Troubleshooting - The dryer is too loud) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230106234035477/DV8600A_SimpleUX_UM_DC68-04179B-04_EN.CFR.MES.pdf
For reference, I shared these link and video:
The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/
Things to do before installing a new washer and dryer: https://www.youtube.com/watch?v=m7eQMLJ-rx4
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145397499), which will help our team pull up your information.
Have a great day.
Melardo
- Pros mentioned:Overall performance
Samsung again.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome product, had to upgrade laundry room glad i bought this.
I would recommend this to a friend