Customer Ratings & Reviews
- Model:
- DVG45B6300C/A3
- SKU:
- 6491513
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the overall and drying performance of the 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam Sanitize+. They appreciate its quiet operation and ease of use, as well as its large capacity. Many customers also like the color and sleek design, and find the Wi-Fi connectivity to be a great feature.
This summary was generated by AI based on customer reviews.
Dryer issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not change the door opening from right to left; one small nut on the left bottom is not working off, I called / chat with online help and I was told to return it and get another one or I have to pay $80/90 for a tech to come and fix it.
I would recommend this to a friendAmazing dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good it makes yoru clothing like brand new and you dont need to iron
I would recommend this to a friendGreat purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new machine, it’s quiet, dries well and looks great
I would recommend this to a friendHorrible service from Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the washer and dryer and also paid for the stacking kit. Best Buy failed to let me know that they don’t have the stacking kit and can’t get it for at least 60 days. Meanwhile, they didn’t tell me this until they had already taken away my old washer and dryer. When I asked where it was so it could get returned, and purchase something else, I was told they don’t know where it is as it will be recycled, but I could return the Samsung washer and dryer. When I stated I don’t want to be without a washer and dryer, they stated my only option would be that I could keep returning the washer and dryer every 10 to 13 days and wait for the installation kit to arrive and then see if I like how it is as a stackable and if I want to jeep it. I was dumbfounded at this being their response. My only concern was that if I wait the 60 days to get the stackable part and then they install it and there’s a problem I can’t return the washer and dryer because you only have 13 days to return it. I simply asked if they could extend my return time frame due to the fact that they failed to let me know that they did not have the stacking system. So i guess Best Buy will come to my home and exchange the washer and dryer 4x before the part comes in. This lack of common sense and Customer Service is maybe why a lot of businesses are going out of business. This process has soured my experience. I hope i will be able to enjoy the unit once it is stapped in appropriately.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Nice dryer with light.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice dryer. I love the light inside of it.
I would recommend this to a friendSamsung dryer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really greay dryer. Havent had an issue with it since ive bought it.
I would recommend this to a friendA fair purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer seeks at times ! I am wstching it ! I water is not drain well in the soap dispenser
I would recommend this to a friendGreat dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 star dryer. Our new dryer is perfect for a busy house because it is not loud also enjoy the tune it plays to let you know your load if done. 10/10
I would recommend this to a friendWasher & Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The last set of Samsung Washer & Dryer lasted us 12 years, but because we have well water, we had to get a new set. We love Samsung!
I would recommend this to a friendDidnt get to use the dryer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the matching washer. Washer didn't work so we didnt get to use the dryer. Returned.
I would recommend this to a friendPrettiest things in the house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stainless steel was backordered and as I was leaving the store, it occurred to me maybe it was available in another color. It was. Now I own a very glitzy washer dryer. Makes me smile every time I use them.
I would recommend this to a friend- Pros mentioned:Capacity, Ease of use
secadora
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes my job of drying clothes easier. It is super comfortable and spacious inside, I can dry large pieces without a problem.
I would recommend this to a friend Excellent dryer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this pair with a washer. Love the smart features to monitor progress. You can program it with your phone.
I would recommend this to a friendBerberL
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a dryer via gas, a bit noisy. Overall is fine to match back the washer.
I would recommend this to a friendLook for another dryer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I have had the dryer for 6 months now and i have had a technician come look into it. The dryer does not dry clothes completely especially beddings as even after 2 drying cycles, the beddings still comes out wet. The annoying thing is that the dryer will automatically shut off when trying to redry because of the sensors that detect part of the clothes are dry. Most times I have had to air dry my clothes to avoid odor that comes with wet clothes. From most reviews i have read outside bestbuy this seems to be a samsung issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for getting in touch about the drying performance of your unit, Emmanuel. We'll guide you through the steps to fix your Samsung dryer.
When clothes are not dry after using the dryer, I recommend checking the steps below to troubleshoot.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
You may also refer to the guide below to learn the best laundry load size for your Samsung dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145085732) to help our team pull up your information when you message us.
Thank you!
-Angelica
Samsung gas dryer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I miss my old LG dryer though. I went with Samsung this time. I’m still not use to the settings.
I would recommend this to a friendSave money!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing saves you money! You may put the clothes to dry for an hour but an internal sensor will stop it once the clothes are dry! Smartest purchase I ever made!!!
I would recommend this to a friendUhhh ?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my dryer Nov 8th , 2024 & now it doesnt work .. it gave a cluck sound once , turns on lets me choose a cycle and press “play” but it wont spin. Just 1 year in. I was excited to try samsung now i am regretting it its its a one year thing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to ensure your dryer always functions at its best, Brii. Let's help you.
We recommend following the resources below to rectify your concerns with your dryer. Please browse the hyperlink and watch the embedded video for tips.
Samsung dryer is noisy (Please choose the best that describes the sound that you are hearing):
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Samsung dryer turns on but doesn’t start or spin:
https://www.samsung.com/us/support/troubleshooting/TSG01001987/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide reference number 1151453617 so our team can look up your information when you message us.
Have a great day.
-John
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smart function i like the most i am using samsung washer and dryer since 7 years and never give any trouble
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the Smart Things app I can stay on top of my laundry without the invasive buzzer going off.
I would recommend this to a friend