Customer Ratings & Reviews
- Model:
- UN70NU6900FXZA
- SKU:
- 6395915
Rating by feature
- Picture Quality
Rating 3.5 out of 5 stars
- Sound Quality
Rating 3.3 out of 5 stars
- Brightness
Rating 3.4 out of 5 stars
Customers are saying
Customers love the 70" Class 6 Series LED 4K UHD Smart Tizen TV for its stunning picture quality, affordable price, and easy setup. Many customers rave about the TV's large screen, calling it a "great deal" and praising its "great quality." However, some customers have expressed concerns about its durability, with a few reporting that their TV stopped working after a few years.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Warranty
Do not buy. Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was working fine but just suddenly went dark while I was using and never went back on. Like a lot of the 1 star reviews says, it has been under 2 years. Purchased 10/9/2020 and this product only has a 1 year warranty. DO NOT BUY.
No, I would not recommend this to a friend Almost Made It One Year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I owned this TV less than one year, when all of the sudden 2 green lines appeared, one vertical and one horizontal. After researching potential repairs, discovered this is a common defect with this TV. A Geek Squad member came out to repair and replace a panel, only to find out the panel is no longer available. Pretty sad that a $700 TV can't even last one year without problems. Luckily I was offered store credit for a new TV, but save yourself some trouble and go with another option.
No, I would not recommend this to a friendNot For Bright Rooms
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a dark room this tv is great. My living room is fairly bright and this tv is pretty much unusable. The LG is much better for brighter rooms. Also the samsung motion stuff is useless leaves ghost trails everywhere, much better tv with that turned off.
No, I would not recommend this to a friend- Cons mentioned:Reliability
better luck with a Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a tv that doesn't work after two years, buy this one. Samsung tv's are not the best.
No, I would not recommend this to a friend Only 2 HDMI ports
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV around thanksgiving 2019, the TV immediately started having problems, I called best buy and they came to replace that a TV around January 2020. Recently one out of the two HDMI ports stopped working properly, so I had to call Best Buy again, and they came and replaced the back of the HDMI ports for “new ones.” Let’s hope this last longer than a year. This TV is too big to only have 2 HDMI ports, that doesn’t make any sense.
No, I would not recommend this to a friendLightly used and screen still died
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this tv since 2020 and haven’t watched it that much ( a few times a week) the screen died already and of course it is out of warranty. I just recently bought another Samsung a few months ago and I am beginning to have buyers remorse due to what happened to the Un70nu6900fxza model I have.
No, I would not recommend this to a friendComplete waste of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.20 days after getting it the TV will not turn on. Now have to wait 3+ weeks until I can get service out here to fix it and likely pay a lot more money. Such a joke of a product and I will never pay for Samsung TV again.
No, I would not recommend this to a friendArrived broken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up and mounted tv only to find a large black stripe on the right side of the screen. Will have to return and replace.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Alex:
Thank you for purchasing the Samsung NU6900 Series Smart 4K UHD TV equipped with picture-enhancing advancements like PurColor™ for millions of shades of vibrant color, and user-smart conveniences like Universal Guide to bring all favorite content from multiple devices and apps together in one easy-to-browse menu.
I am very sorry to see that your TV has a large black stripe down the right side of the screen.
Should you have any questions or concerns with your replacement unit, please know Samsung Support is here to help. You can reach us at any of the following:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
When you have your new unit, we invite you to register it at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
This model is covered by a one-year limited manufacturer's warranty if purchased brand-new directly from an authorized seller.
Thanks for choosing Samsung.
This tv sucks. Taking it back tomorrow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps loosing WiFi signal... know I know my tv from 10 years ago cost $800 for a 40 inch
No, I would not recommend this to a friend