Customer Ratings & Reviews
- Model:
- UN75RU8000FXZA
- |
- SKU:
- 6331776
Customer reviews
Rating 4.6 out of 5 stars with 1116 reviews
(1,116 customer reviews)Rating by feature
- Picture Quality4.2
Rating 4.2 out of 5 stars
- Sound Quality3.8
Rating 3.8 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, calling it "awesome" and praising its clarity and features. The large 75-inch screen is also a hit, with customers saying it's "perfect" for their TV room. While some customers have experienced issues with the TV's lifespan, remote control, volume, and speakers, the overall positive feedback on the picture quality and screen size suggests that many customers are satisfied with their purchase.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Smart tv
Rated 5 out of 5 stars
Incredible Picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV, the 75" 8000 series, for the money and for 75", has an incredible picture. I do recommend having it professionally tuned though as there can be some speed delay or judder. Also, it is very smart. It finds things and even the names of them seamlessly. I do agree with other reviewers that Bitsby is NO Alexa or Google Assistant. But Im sure that may be fixable via updates by Samsung. Other than that I highly recommend this one. Which is the premium 75". For $500 less you can get the 7000 series in which the difference is barely noticeable.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful picture, easy to use......
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“Wow” just about sums it up for this Samsung TV. Beautiful picture, fast refresh rate, plenty of HDMI inputs. When shopping for a TV, it was between the 8 series Samsung and the 7 series model. Pretty much the two TV compared the same, but what set the 8 series over the edge was the refresh rate. If you are into sports or action moves the higher refresh rate is a must. This TV was $500.00 off regular price. Very pleased with my 8 series Samsung. Again, the picture is absolutely stunning.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
WOW!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the size says it all the picture quality is great the speakers sound crystal clear, the remote control is great. The price is worth it I'm glad I bought this TV. It fits well in our room, I get compliments every time. I love that it comes with free channels and I also like that when I turn it on it goes back to the app that I was watching so I don't have to go back and look for it that's a plus. You won't regret it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV I've ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The high definition picture is unbelievable for a screen this big. I love how it automatically finds all other devices such as the samsung soundbar, Xbox, and blueray player. The remote seems so simple yet it is universal, not to mention the voice recognition button. I am going to purchase another one for my game room when my budget affords it. Love this TV. No complaints and no issues.
I would recommend this to a friend - Pros mentioned:Smart tv
Rated 5 out of 5 stars
Great Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought several other Brands of LED Televisions over the years but none of them are even as close to the quality of our 6 series, Samsung in the other room! We waited until this one went on sale and Bought it at a great price, This the best TV we have ever owned, Including an OLED!! I would highly recommend this TV! it is simple to set up and looked great right out the box. I will only buy Samsung from now on.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love the TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. This was a gift for my spouse. We went with the 75" to fill the wall and allow us to read the news from across the room. We previously had a SONY Bravia and knew that this was going to be not as nice but the technology was newer. No worries. This was great! The picture is clear. The apps are user friendly. The setup was easy. it works like a dream.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great new TV for the Family Room!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a 70 inch but was outvoted by the rest of the family. We purchased this newer model and it has been exactly what we asked for. Beautiful picture, easy setup and LOVE the port options and the apps that we were able to log into with ease. Well worth the cost to us and we feel like we are at the movies with the crisp and large screen. Bring on the popcorn!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Not QLED - no problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 8 series has a great picture, easy to set up with the SmartThings app. None-4K devices look improved over the prior 1080p set. I compared this to the QLEDs in store and I am glad I went this direction and saved a few bucks. My big wish is that the remote allowed more flexibility to control external devices. No big deal if you have Harmony or something like it.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was originally going to buy the 65” TV but after seeing the 75” in person I knew it was the tv for me. I have it in my living room hooked up to my PlayStation 4 and Xbox one. It also has downloadable apps like Netflix, Apple TV, Disney +, etc. very easy to use. The remote takes a little getting used to being that it barely has buttons Lol.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Top of the line last generation TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s big! I know they have the quantum dot led series now but the price point was too hard to swallow. I use this TV as a computer monitor for gaming and it is capable of 120 Hz at 1920x1080 And with HDR I couldn’t be more happy with the image quality. Of course when you are actually watching a 4K HDR movie that is hard to beat.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Excellent quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use...Great Picture Quality..Just remember on any 4k tv you are limited by the incoming signal...NFL games are amazing...older tv shows and movies not so much...still good...just don't expect everything to look like the store where they play a looped 4k video...though I've found most things on netflix look great
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Not sure if it’s worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has a good picture. Apps load quickly, audio is clear and setup is easy. I love the new remote. It’s very intuitive and sensibly developed, I only gave three stars because the TV is extremely reflective. It’s impossible to enjoy it in a room with lots of light. My old Sony which this replaced was much better with reflective lighting. I would have returned it if it wasn’t such a hassle to do so. If you will have this in a bright room with lots of natural light I suggest you pass on this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Baje,
Thank you for purchasing and reviewing this Samsung RU8000 4K Smart TV. Your user feedback is very important to us and will be shared with our TV product team.
Please do reach out to us should you have any questions, concerns, or need assistance.
You can contact Samsung TV Support toll-free at 1-800-SAMSUNG (ask for TVs).
Or by LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger: https://www.facebook.com/samsungsupport
Or find us on Twitter: https://twitter.com/SamsungSupport
To optimize your product experience, we encourage you to register your new Samsung TV at:  https://www.samsung.com/us/support/register/
The registration helps you gain access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver better products and service.
-Samsung Ambassador
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture and great smart features. Easy setup.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Not a bad TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from the 65" to the 75" and I'm so glad I did. I'm still not 100% set on the brand though. I previously had a Vizio and I have a 60 refresh rate Hisense in the other room. Vizio is great for color. The detail and color on my Hisense is still better than this Samsung. However, the motion blur is much better on the Samsung than the Hisense. For watching TV, the Samsung wins, but for gaming I'd still stick with my lower grade Hisense. Honestly, I think getting the best model of a Hisense beats out the Samsung series and the Vizio series in gaming and TV. The sound quality of this Samsung is pretty good too. I stopped using a sound bar because the quality of audio from the TV was clearer. This Samsung responds fast to switching apps which is also a plus. Overall, it's a nice picture, beautiful for movies, but for gaming, my Hisense with my ps4pro is has a better picture even after calibrating the Samsung. After reading the negative reviews, I added on the extra warranty just to be safe and in the week that I've had it, I've experienced no issues.
I would recommend this to a friend Rated 3 out of 5 stars
I really wanted to like this tv but...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice packaging. Nice easy voice activated remote Control. Smart apps and functionality works great fast and easy to navigate the smart functions. Now for the negative part. The tv is very dim and dark only around 600nim light output. Just not enough light to produce the bright colors in HDR mode. My room doesn't even have any windows in it. The TV's colors are way off out of the box especially in SDR mode. I spent 2 hours fully calibrating the advanced color settings and finally got the colors to look decent with good reds and skin tones. Took a lot of work to get it dialed in. Out of the box the reds were blown almost pinkish faces and lips had way too much pink and blown out. Also had to disable all the screen smoothing and studer software to stop the horrible giter and jumping in SDR mode. The TV does look good in HDR mode but just doesn't pop the colors due to the low light output. I simply expected Samsung's flagship ru8000 nonQLED 75inch TV to perform better than this!! Ultimately I ended up returning this TV and exchanging it for the 75 inch Vizio Quantum P series. WOW was I really surprised!! This Vizio TV is insanely bright and crisp with deeeep blacks! I read the reviews and took a chance on this Vizio. I'm totally in love with this TV. Out of the box the colors are dead on and I actually had to dial down the color, brightness, backlight and contrast. The motion smoothing and SDR upscaling seems to work well. The only small bad part is no voice commands on the remote and the apps load a little slow. Other than that good job Vizio at making a great product that simply blows away the higher end competition in this price range of 1600 dollars. It is just as good as the 2500 dollar Sony 950!
No, I would not recommend this to a friendBrand response from Samsung
Posted .TREVI33,
Thank you for sharing your review of the Samsung RU8000 4K Smart TV.
I am very sorry that your experience with this TV was less than perfect, and I do sincerely apologize for the let-down.
Should you ever decide to give Samsung TVs another try, and have questions or need help, please know that we are always here for you.
You can contact us via:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Again, my sincerest apologies. We hope to regain you as a customer in the future.
- Samsung Ambassador
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
What an upgrade!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been wanting to upgrade to a 4K TV for a long time, and this TV does not disappoint! Great picture quality, very easy to use, and mounting it was a breeze. The biggest downside is the Samsung TV software displays a small "sponsored" tile that can't be removed, which feels a lot like an unwanted ad.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
hard to judge......
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's hard to judge when my current Xfinity component doesn't support the HD feature. I did notice that initially the quality of the picture was not as defined or clear as I would've expected, or looked the way it did in the store. I would say it is important that as a consumer you understand the difference in picture you'll get based on your cable provider to avoid any surprises. The volume quality is pretty good, you can actually hear base coming from the TV. The picture quality does continue to get better as times goes. I will have to check with Xfinity on the latest product available to help improve my TV experience. On another note, I'll be updating kitchen appliances and adding other household items and found the Best Buy membership to very cost effective. The cost of installation can be very expensive and this program offers a very low price that can't be beat and to add to this they offer free service on all your computer, phone and tablet devices regardless of where they were purchased. There are other incentives that are offered through this member they offer and I myself think is well worth the annual fee that's charged. Overall I am happy with everything I've bought and hope this is helpful to others.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just finished our basement and put this on the feature wall above a built in fireplace. Easy to use, although a little difficult to pair with wall bracket due to back design. Picture fantastic, setup easy and just bought a Sonos ARC to pair with it and it is perfect.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Super impressed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is fantastic. Picture quality is great, lots of great features. Samsung's smart interface is clean and easy to use. I really like the smart remote and remote features for my phone, it makes things so easy. Overall, this was a great purchase! Keep up the good work Samsung!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv when on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While rather cumbersome to mount due just to the massive size (75" display), the tv looks great after some fiddling with the picture settings. Image is crisp and clear and while its not quite "QLED" or "OLED" levels of quality, lets be honest, most of us are watching cartoons and netflix streams on these things. This tv is good enough and the price point during their black friday sale was what sold me on its value. The remote is kind of a weird shape, but works well and doesnt have much of a ghosting effect when I'm thumbing thru the buttons. The built in OS is good, tho being able to get rid of some of the apps/icons for things I dont use would be nice. The ones we DO use tho work great with no lag. Pairing with the Samsung Smart Things app was easy on my Galaxy Note 10+, but tbh I havent used the app much at all, so it seemed kind of pointless to force that setup so far. All in all, great value for such a large tv and everything about it works great.
I would recommend this to a friend









