Customer Ratings & Reviews
- Model:
- UN75TU8000FXZA
- SKU:
- 6401717
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 75" Class 8 Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, large screen, and affordable price. Many customers rave about the stunning visuals and immersive experience provided by the TV, while others appreciate its user-friendly setup process. However, some users have expressed concerns regarding the complexity of the remote control and the TV's brightness levels.
This summary was generated by AI based on customer reviews.
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv i can speak to the tv and then he works its so essay
I would recommend this to a friend- Cons mentioned:Remote control
It is what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really thought it would be alot better i was kinda talked into this by the best buy employee and the remote that i had told him i wanted is not the one the even works with the TV and that makes me feel cheated !
No, I would not recommend this to a friend Samsung snafu
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for another Samsung product that failed and quit working Getting the replacement was like pulling teeth with your fingers Neither Samsung or Best Buy took responsibility for the snafu and it took over a month to get it taken care of Samsung sucked and so did Best Buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .samsungsnafu:
Thank you for sharing your review of the Samsung TU8000 TV. I am very sorry that issues with your TV caused you to exchange it. I completely understand your disappointment with the unit and with your customer service experience.
Should you need assistance with your new unit, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Sony over Samsung on tvs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture not as clear as I thought. Sony has way better clarity
No, I would not recommend this to a friendO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok. Sound isn’t as good as my previous model
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not perfect pictures are not to clear on same channels
I would recommend this to a friendTv samsung 75 lnches
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like the tv having trouble with sound changing staying the same
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look perfect in my living room, nice resolution.... I love it!
I would recommend this to a friendGood Tv with poor audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the TV is good. however, audio is not loud enough.
I would recommend this to a friendGood picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The is good. You just have to play with the settings a bit.
I would recommend this to a friendSamsung 75 in
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great tv, just wish it came with chromcast.
I would recommend this to a friend???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I waited and got a good product at a great price
I would recommend this to a friend75 inch tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok so far only had it for 1 month aprox... no problems
I would recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, had to get a sound because the sound is not that great
I would recommend this to a friendLegs are weak. Fells like the TV is going to fall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same comments that are in the summary. The legs are weak.
No, I would not recommend this to a friendDo not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is not uniform at all. In a dark background there are big black/grey spots all around the edges in the TV. Very disappointing!!! I would not recommend this TV .. I have others old Samsung TV never had this problem
No, I would not recommend this to a friendBacklight Bleed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't do it. FIRST: As other reviewers have stated, there is going to be some backlight bleed on the edges. It's not a matter of if, it's a matter of how much. You're better off going for the Sony X750H which is a much better TV without backlight bleeding issues for roughly the same price. SECOND: The plastic trim on the lower lift corner was cracked when received. It's already a little raised on the corner, so there's stress in the design to begin with. Overall, the 2020 Samsung line is a DOWNGRADE from prior years. Basically, the 2020 8 Series is comparable to the 2019 7 Series, and so the trend goes throughout the line. Ended up going with Sony and MORE than happy with it.
No, I would not recommend this to a friendNot 4k too me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always stuck with my Samsung TV's, I bought a 65inch 8 series Niceee, so i decided to go up to the 75inch 8series... Terrible choice... It looks nothing like a 4k Tv I tried changing the settings and all... Overall DISAPPOINTED
No, I would not recommend this to a friendNot a great picture but fair.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mod is a good price but it is not a good picture. I wish i had spent more and got a better picture .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Engineer,
I am sorry to hear that you are not thrilled by your TU8000 TV.
Our TU8 series is powered by an ultra-fast processor delivering crystal clear colors that are fine-tuned to deliver a naturally crisp and vivid picture. It also transforms everything you watch into stunning 4K HDR. It also comes with Dolby Digital Plus that optimizes your entertainment experience with enhanced sound richness and clarity.
There are several preset picture modes and many custom settings that can optimize image quality for your viewing scenario.
Go to HOME > SETTINGS > PICTURE > PICTURE MODE and choose:
1) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
2) Standard: This is the default mode suitable for general viewing environments.
3) Natural: Reduces eye strain for a comfortable viewing experience.
4) Movie: Suitable for watching TV or movies in a dark room.
5) Filmmaker: Watch the source content (e.g., movie) as it is.
Here is a link to the downloadable eManual, where you can find a detailed guide to configuring advanced picture setting (pages 92-93):
https://downloadcenter.samsung.com/content/UM/202006/20200618112841534/NIKATSCT-3.0.7_EM_NIKE_USA_ENG_200527.0.pdf
Please also give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Again, thank you for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.
-Samsung Ambassador
- Pros mentioned:Tv quality
Samsung used to mean quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did their job by having the tv in stock. If I had to do it all over again. I'd spend my money on another brand. I chose the Samsung for quality. Open the box and it's shipped with two left stands. Obviously you have to call the manufacturer to get the replacement parts. 10-14 days to get a replacement... Besides that being an issue the entire Samsung customer service is horrible. All responses are scripted and obviously not in the United States. Won't by a samsung product again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Disappointed:
Thank you for sharing your review of the TU8000 TV. Our products leave the factory after passing numerous rigorous quality checks. I am sincerely sorry for the inconvenience and for your disappointment.
Should you have questions or concerns regarding the usage or setup of your TV once you receive your stand, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions