Customer Ratings & Reviews
- Model:
- UN75TU8000FXZA
- SKU:
- 6401717
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 75" Class 8 Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, large screen, and affordable price. Many customers rave about the stunning visuals and immersive experience provided by the TV, while others appreciate its user-friendly setup process. However, some users have expressed concerns regarding the complexity of the remote control and the TV's brightness levels.
This summary was generated by AI based on customer reviews.
Samsung75'
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv app is not working properly and it usually redirects to samsung tv+ channels
No, I would not recommend this to a friendH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow tv , and you cant even return it coz 15 days over
No, I would not recommend this to a friendSamsung 75”
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen has black spots on top right of screen straight out of box
No, I would not recommend this to a friendBrand response from Samsung
Posted .DanC:
I am sorry to hear that you are seeing screen abnormalities on your new TU8000 TV. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test
If this occurs on all sources and the picture test, this will require service. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Quality suck
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wish I can return it but it too late don't like it.
No, I would not recommend this to a friendNICE TV BUT..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I turn on I have to reconnect to WIFI. EVERYTIME
No, I would not recommend this to a friendBrand response from Samsung
Posted .WIFI:
Thank you for purchasing the TU8000 TV and for your review. I am very sorry that you are experiencing WiFi connection issues.
You may want to go through these steps to check your network connection:
1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m).
2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
3) Perform a network test to check if there is a network problem.
Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
For further assistance or service, please contact us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Had to exchanged TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointment that I had to exchange a $1000 75inch TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howardh50,
Thank you for purchasing the Samsung TU8000 Crystal UHD 4K Smart TV.
I am sorry to hear that you are experiencing issues.
So that we can better troubleshoot this issue and provide steps towards a solution, I invite you to please contact Samsung TV Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We look forward to hearing from you and helping you towards a satisfactory solution.
-Samsung Ambassador
Low quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with price and quality would of like a return
No, I would not recommend this to a friendsamsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, excellent sound, highly entertaining
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung 75 Inch Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be happier with my new Tv. The picture, size,quality, sound are all wonderful. U get it all with this 75 inch. Will be purchasing another Samsung tv for sure.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung for the win!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Long lasting, great quality, best of all its a samsung. Can not go wrong with this tv at all its perfect.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our tv! Great picture quality! Bought in 2020 and still working great!
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV bought 3 years ago still great picture no problems
I would recommend this to a friend Great Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this a long time and it works excellent still.
I would recommend this to a friendPicture Not Bright Enough
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess its a good tv but the picture is not very impressive. You cant see it at all on a sunny day even on the Dynamic setting. You have to leave it on the brightest picture setting even at night because everything else is just too dark. Definitely a budget TV and my next one will be a better quality TV.
No, I would not recommend this to a friendExperience with Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is amazing. Have been using for over four years and I recommend Samsung product for usage
I would recommend this to a friendLove my tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the screen quality great tv. lightweight. Looks great over my fireplace.
I would recommend this to a friend- Pros mentioned:Picture quality
Picture quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, it looks really clear. Love the TV
I would recommend this to a friend Nothing but problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality, 2 years into owning it, the bottom third would go darker than the rest of the screen and it would do this intermittently with no way too fix it. Then, 4 years into owning it, it died on me completely. Just a flashing black screen as soon as you plug it in.
No, I would not recommend this to a friendSamsung - 75" 8 Series - 4K UHD TV - Smart - LED -
Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with impeccable graphics! It works like a charm!
I would recommend this to a friendSamsung 8 Series LED 4K TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the last Samsung product I will ever buy. Shortly after the warranty expired, the screen developed a dark area at the bottom edge of the screen. About 8 months later, a second dark area appeared on the left edge of the screen.
No, I would not recommend this to a friend