Customer Ratings & Reviews
- Model:
- QN75QN90AAFXZA
- SKU:
- 6451487
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the 75" Class QN90A Neo QLED 4K UHD Smart Tizen TV for its exceptional picture quality, with many praising its vivid colors and sharp images. The TV's large screen size is also a hit, providing an immersive viewing experience. However, some customers have expressed concerns about the TV's remote control, with a few reporting that they did not receive one with their purchase. Additionally, a small number of customers have mentioned issues with dead pixels and blooming on the screen.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
As it should be!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spectacular. Bright, vibrant, and very close to Sony’s OLED quality; at a bargain price!
I would recommend this to a friend - Pros mentioned:Picture quality
QN90A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Sound could be a little better. Still I’d recommend the tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv, great picture, great for gaming. Expensive but worth it
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 75"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV, Great for watching sports. Well suited for large living rooms.
I would recommend this to a friend - Pros mentioned:Picture quality
Could Not Be Happier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic TV, the picture is amazing and it looks great on the wall.
I would recommend this to a friend - Pros mentioned:Color
Purchase review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent resolution, brightness and no pixelation. Excellent Geek Squad service
I would recommend this to a friend - Pros mentioned:Picture quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is awesome. Clear picture, very crisp - absolutely loving the updgrade
I would recommend this to a friend - Pros mentioned:Picture quality
Lasted 18 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but only lasted 18 months. Only 1 year warranty so they would not replace.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great. Love this TV. -----------------------------------
I would recommend this to a friend Average
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a flagship product this is not up to the mark to be rated beyond four stars. The interface is mediocre the NectGen channel get out of sync with audio and its has color issues
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. Perfect tv for a host of streaming options.
I would recommend this to a friend - Pros mentioned:Picture quality
75inch Samsung NEO QLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The very best TV I ever purchased!!! I would highly recommend this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Piture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Picture, really it's that good. I had to adjust settings, after that it's is the best.
I would recommend this to a friend Defective
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv until a rectangular black shadow in center of tv showed up. Only 2 1/2 yrs old. Should have gotten protection plan
I would recommend this to a friend- Pros mentioned:Picture quality
75 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television shows a beautiful picture and affordable price.
I would recommend this to a friend - Pros mentioned:Picture quality
Love this tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, love the size. We are very happy with our purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Open box deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture got an amazing deal on an open box that was in stock
I would recommend this to a friend - Pros mentioned:Picture quality
Hdtv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture…..great Geek squad installers….ver professional
I would recommend this to a friend Problems day 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two Geek Squads delivered, shoved it inside, no signature no verification, no words. Left quickly. Setup wasn't too bad, instructions stamped on box. Plugged in followed screen prompts. After setup started noticing jagged fast motions, as with football games. Checked software updates. Picture not in sync with speech. Alexa app 2 hours behind, could not change. Called BB, on hold 27 minutes. Phillipines said call Samsung. Samsung 3rd party techs came a week and half late. Replaced mother board in back and left quickly. Back through setups NO CHANGE. Jagged pic. speech not in sync, now more apps not functioning. Called BB again, Phillipines said I had to go to store where purchased. Local store not taking calls and transferred to Phillipines customer support. They said must go to local store. May update this review or return new TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MulitSamsungOwner,
Thank you for choosing Samsung's QN90A Neo QLED TV and for sharing your experience. You may also want to consider providing feedback directly to the Best Buy store where you made your purchase. We appreciate your feedback regarding audio delays. Please be sure your firmware is up to date with version 1560.5 (released 7/1/21) which includes updates to address lip sync or audio delays that you are experiencing. You can check this by going to: Settings > Support > Software Update.
For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
If your apps are freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue.
Additionally, to optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care.
This improves your apps performance as it frees up unused cached memory and closes background apps.
You can download the QN90A TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website by clicking "Support" > "Manuals & Software" > "TVs & Home Theater" > "TVs". From there, you can select the QN90A under "Samsung Neo QLED 4K" > "A Model Lineup".
I hope these tips help. Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
We look forward to hearing from you.
~ Samsung Specialist
- Pros mentioned:Picture quality
Mesrorac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture but sound needs improvement. Adding a Sonos Arc soon
I would recommend this to a friend
