Customer Ratings & Reviews
- Model:
- QN75QN90AAFXZA
- SKU:
- 6451487
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the 75" Class QN90A Neo QLED 4K UHD Smart Tizen TV for its exceptional picture quality, with many praising its vivid colors and sharp images. The TV's large screen size is also a hit, providing an immersive viewing experience. However, some customers have expressed concerns about the TV's remote control, with a few reporting that they did not receive one with their purchase. Additionally, a small number of customers have mentioned issues with dead pixels and blooming on the screen.
This summary was generated by AI based on customer reviews.
Get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More than I anticipated to pay for a new television. But believe in the Samsung brand for TVs (this is my second). Love the detail!
I would recommend this to a friendHappy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected, the Geek Squad came and installed our new 75 inch Samsung. It is wonderful and the service was professional and courteous. Thank you again for having such professional members on you Geek Squad.
I would recommend this to a friend- Pros mentioned:Picture quality
Pricey but really Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a huge upgrade from my 2015 JS8500 Samsung
I would recommend this to a friend - Pros mentioned:Picture quality
Local Dimming Issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm only giving this television one star at the moment due to what seems to be a software issue with the local dimming feature. This issue has been confirmed by multiple owners on an AV enthusiast forum. When working local dimming allows the tv to deliver an excellent picture however at the moment local dimming stops working correctly when powering on from sleep mode. The only way to correct this is to long press the power button and force the tv to do a hard restart. Hopefully Samsung can fix this issue via a software update soon. If so the tv would deserve five stars. An easy way to tell that local dimming has stopped working is to switch between the three settings of low, medium and high. You should see an obvious difference between each option. If there appears to be no difference then you need to perform a hard restart of the television to correct the issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JasonK,
Thank you for choosing Samsung's QN90A Neo QLED 4K TV and for your review. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas. First, please ensure the ECO sensor in your TV is off and not adjusting the brightness level. You can disable these features for a steady brightness setting.
Disable Brightness Optimization, Brightness Reduction, Motion Lighting, or Contrast Enhancer by going to: Settings > General > Power and Energy Saving > and adjusting the Brightness Optimization, Brightness Reduction, and Motion Lighting.
To optimize your picture quality, please be sure your firmware is up to date with version 1506.0 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
You may also want to enable Auto Update for convenience.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Great Picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bright picture and great sound through the TV and sound bar together. Geek Squad did a good job of installation. I would highly recommend this product with the installation since it is so large.
I would recommend this to a friendAwesome TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reviewing TV's for weeks this was a greatchoice. Thx to the knowledgeable employee we were able to order it and have it delivered to us without any issues.
I would recommend this to a friendNo more cable !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our product and Severn the installer was excellent ! They helped us add all our streaming apps so we are officially cable-free !!
I would recommend this to a friendTV picture is great, the rest is a mess
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great, set up and installation by Total Tech was A JOKE!! The in-home rep that created the proposal was useless…TV doesn’t connect properly to the receiver!
I would recommend this to a friendGreat alaround service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great. Our service from Tyrone and partner was terrific. They attached the tv to the wall and then preceded to adjust the television. Everything works great.
I would recommend this to a friendGreat Upgrade!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded our 65 inch LG to this Samsung 75 inch and couldn't be happier. The picture quality is great and because our room has a lot of daylight, this TV has much better viewing.
I would recommend this to a friendNew entertainment system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome display and sound package. Completely satisfied with the in store experience, competitive pricing, product availability and on-site installation service!
I would recommend this to a friendMy new Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung. Of course, I am a senior and it is not as simple to operate as my old one, but with the help of my Grandson, I am learning.
I would recommend this to a friend- Pros mentioned:Picture quality
Terrible TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead pixels on the screen after just a couple weeks, doct waist your money on backlit tvs get an OLED that's what I did, lg OLED has the best quality picture and overall quality period
No, I would not recommend this to a friend Samsung Neo Qled N90
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV best purchase ever. The best part about the Samsung Neo Qled 75 is that where ever in the room you sit you have the best view.
I would recommend this to a friendQN90A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WAITED FOR TV TO GO DOWN IN PRICE, IT DID EVENTHOUGH THIS IS A 2021 MODEL. 2022 MODEL “B” JUST CAME OUT RESEARCH SHOW VERY LITTLE DIFFERENCE.
I would recommend this to a friendExcellent color, Go Big!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, excellent color and definition. Improved interface from my old one. I thought 75" was huge, but now wish I had gone 85"!
I would recommend this to a friend- Pros mentioned:Picture quality
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, big, bright picture. Samsung apps are limited. Now for the issue: Bought the TV approx 3 months ago. Use it less that 30 hours per week. 2 days ago, I heard a few low, deep bass noises coming from the TV and then some popping. Screen went dark blue and then died. The distinct smell of burning electric was coming from the TV. Repair person is coming in a few days. Personally, this should be replaced and not repaired. If a circuit board is burned out, what caused it? Something must have caused an arc (is my guess). I use surge protectors etc. This is a fire hazard waiting to happen
No, I would not recommend this to a friend Free tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the internet and the amount of free tv. You can get free shows on peacock. Minimizing subscriptions is easy on this tv.
I would recommend this to a friendHoray
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I’ve ever had I’m so proud of myself I looked and reviewed all tv’s I could find chose the qn 90a I’m still happy thank u Best Buy.
I would recommend this to a friendHappy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge thanks to our sales professional Steven Leon. Very happy with the process from start to finish. Thanks Bestbuy and Samsung
I would recommend this to a friend
