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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 589 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 75" Class QN90A Neo QLED 4K UHD Smart Tizen TV for its exceptional picture quality, with many praising its vivid colors and sharp images. The TV's large screen size is also a hit, providing an immersive viewing experience. However, some customers have expressed concerns about the TV's remote control, with a few reporting that they did not receive one with their purchase. Additionally, a small number of customers have mentioned issues with dead pixels and blooming on the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 589 reviews
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Ehhh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is great. Picture is not so great . No depth/detail. Not really different than lower price tvs. Sony x95j would recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV.. Absolute gorgeous screen and profile. The UI is very intuitive and easy to use. So glad I decided to stick with Samsung for this TV purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV! The resolution is crisp and clear, and I love the anti-glare feature. I wholeheartedly recommend this TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job. We did not receive a remote control, had to drive back to store to pick one up. We have no idea how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Too bad I dropped it after I had taken it out of the box so it broke beyond repair. Oh well, its only money, right? :-(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp Image

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True tone colors with smooth graphics refresh rate for fast pace action movie scenes. It definitely exceeded my expectations and Im glad I got it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV the only reason I’m not giving it five stars is there a remote control is terrible I had to go back to store and get an Apple TV to add to it. The guys that installed it were fantastic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NeoQLed N90OA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, ths TV is okay. The remote did mess up one time, buy I called samsung, the problem was fixed. The color is not up to my expectations. Overall, its okay. Openfully, it remain okay, and beat my current 70" LG durability.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      NeoQled,

      Thank you for sharing your thoughts on the picture quality of your new 2021 QN90A Neo QLED TV. If the picture you are seeing out-of-the-box are not to your liking, there are several picture settings you may want to try adjusting.

      You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
      1) Standard: Is the default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Is suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.

      To provide you with the best image quality, your new TV also features Expert Calibration when the Picture Mode is set to Movie (Home > Settings > Picture > Picture Mode > Movie). This will provide you with an accurate picture with professional-grade picture calibration that delivers true color.

      For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is amazing, money we’ll spend, the team who mounted the system was amazing , clean , neat and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Neo QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Clarity is beyond believed. To get the best out of this TV requires fine tuning for your the room that you watch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Qn90a

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with purchase of qn90a still learning all the different things and settings that I can do on this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    qn90atv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem at all very satisfied with this item and the delivery was right on time and the people were very cordial

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Samsung success.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had previous Samsung TVs and this is as good as advertised. Easy setup and great quality. As expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was very helpful, we were impressed. Delivery and set up went smooth and the installer was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad hdmi pots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was every happy with tv at 1st. Had geek Squad hook up my new sound bar. Found out have 2 hdmi ports N/G. Luckily happened within 10 or 14 day free exchange policy. Story to be continue….

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Kitaman,

      We appreciate your feedback regarding the HDMI inputs not working correctly on your QN90A TV. We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns regarding the usage or setup of your TV once your issue is resolved, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unquestionably the best visual quality, especially if you're not in a very brightly lit room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung QN90A 75 inch is a fabulous tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung QN90A is a Great tv and has excellent colors and clarity. Added a sound bar to enhance the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price, i have many TVs and this is one of the good ones for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. TV is very good and the people that came to install it were exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The salesman did a wonderful job of explaining features of the TV - a great help.

    I would recommend this to a friend
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