Customer Ratings & Reviews
- Model:
- UN75U7900FFXZA
- SKU:
- 10743353
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Good for price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Picture quality isn’t top tier but that comes with the territory
I would recommend this to a friend- Pros mentioned:Picture quality
Chiper samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good product for this price, the screen is enough
I would recommend this to a friendBrand response from Samsung
Posted .Hi MismelA,
Thanks for sharing your review of Samsung’s U7900 TV. We value your feedback and will share it with our teams. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
Very good option.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV, very good definition, I am very excited about my TV.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a great price and the service is also great!!!
I would recommend this to a friendTv good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hice Pretty, Good TV. The service in the customer service is good.
I would recommend this to a friendgreat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thanks - great availability appreciate the convenience and expertise of BB
I would recommend this to a friendGood deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price! I Will definitely purchase again.
I would recommend this to a friendCheap remote control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was a great buy except for the cheap simple remote which came with it
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a deal on the tv and I’m happy I got it, Samsung is the best
I would recommend this to a friendAlright for the money, doesnt live up to samsung q
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv, has a fair amount of lag when trying to use certain apps in the samsung operating system. If I had to do it all over again, I would probably have got one that was a couple hundred more.With a faster processor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TylerR,
We appreciate your feedback regarding response time. For optimal performance, please ensure your U7900F TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~Samsung Advisor
Samsung easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was easy the tv setup was even easier.
I would recommend this to a friendSamsung 75" tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did realize it only had 2 hdmi inputs. So we didnt have a way to add our blu-ray.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MariaH,
Thank you for sharing your experience with us. We recommend adding an HDMI splitter to extend the amount of HDMI ports available.
I hope this helps! If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
Pretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers could be a little louder, but it’s a cheaper tv so I am ok with it.
I would recommend this to a friendNot impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth does not work correctly. The picture does this weird off color crap once a week. Didnt know a new tv would have to be hard reset once a week. Would not recommend this tv unless you enjoy unplugging and holding the power button once a week. Also if you call customer service they just leave you on hold. Would give negative stars if i could. Will be the last samsung tv I buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jusair,
Thank you for your feedback. Please ensure your U7900 TV is running the latest firmware update 1132.0. To do so, go to Settings> Support> Software Update. If that version is not available you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
4. Connect the USB drive containing the software upgrade into a USB port on your device.
5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.
Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.
~ Samsung Advisor
Not too bad for the price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent TV you pay for what you get. I purchased this TV for my mom for Christmas she really likes. That's all that matters.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Techguy2,
Thank you for choosing Samsung. Should you or your mom have any questions, please do not hesitate to reach out to us at 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
This TV is not worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saved up for months to buy this 75" Samsung TV, and honestly, it has been a huge disappointment. I expected premium quality from Samsung compared to other brands, but that hasn’t been the case.The Wi-Fi constantly drops, and it’s only this TV — all my other devices stay connected without a problem. I’ve tried multiple troubleshooting steps, but nothing fixes it.For the price, I expected reliability and performance. Instead, I got frustration.Skip this model. If you want a smooth streaming experience, go with a Roku or another brand that actually works.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ReneL,
Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue:
Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
o For a more stable connection, we strongly recommend using a wired Ethernet cable.
o If already using Ethernet, verify the cable is working by testing it with another device.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.
If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Advisor
Best Buy does not stand behind their products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 75 inch Samsung on October 11. I was told it could not be delivered until November 8. On November 10 I called Best Buy and told them the TV was not working properly and I needed a service to come out. They gave me November 26 saying there was no tech available till then, A tech came out, said the TV needs to be exchanged. November 29 I went into Best Buy on new. Hope Commons talked to a service rep saying that someone would call me to set up delivery of the exchange. If I did not hear by Monday noon to call. So December 1 Monday I called. I was on the phone for 3 1/2 hours with six different departments of customer service. They told me because I did not have someone come out by November 23 the 15 day exchange was over and I could not do anything with Best Buy. I needed to try to work with Samsung now. Are you kidding me? They delayed everything so it was past their exchange time. What Best Buy did is not only unethical, but dishonest.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Greatvalue,
We're sorry to hear about your experience and appreciate your patience in having to deal with the hassle of service. To schedule a service appointment, please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Speaker went bad in very little time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok graphics. Didn’t expect much for the price though. We have had this tv for a few months and one of the speakers already sounds bad. Will definitely not buy a cheap tv again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TimB,
Thank you for sharing your experience with your U7900F TV. If you are having sound issues and you're using only the TV’s built-in speakers (no soundbar or external device), try the following steps:
1. Check volume and mute settings, and make sure the Sound Output is set to TV Speaker: Settings > All Settings > Sound > Sound Output > TV Speaker
2. Run a Sound Test to help diagnose the issue: Settings > Support > Device Care > Self Diagnosis > Sound Test
3. Cold boot your TV by holding the power button on the remote until the TV turns off and back on (Or unplug the TV from power for 30 seconds, then plug it back in)
4. Reset sound settings to default: Settings > All Settings > Sound > Expert Settings > Reset Sound
5. Update your TV’s software in case a firmware issue is affecting audio: Settings > Support > Software Update > Update Now
If none of these steps restore your sound, please contact us for further assistance. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size quality nice amplifier volume is lower than previous similar tv model I purchased before
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jmot,
Thank you for your feedback on the U7900 TV. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
Samsung 75' TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not completely satisfied with the picture quality in comparison to my 2019 65-inch television.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DMadison,
We appreciate your feedback on the picture quality of Samsung’s U7900F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor