Customer Ratings & Reviews
- Model:
- UN75U7900FFXZA
- SKU:
- 11981173
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
- Pros mentioned:Ease of use, Picture quality, Size
Perfect smart tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv for the sie and price. Fits in my space well. Big. Clear picture. Audio feels like i have a sound box. Several great features too many to list. Customizable. Easy to navigate. Would definitely recommend to buy
I would recommend this to a friend Poor quality doesn’t worth buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low quality screen broke right away with a very light touch due to poor quality. Very poor contrast and picture/sound quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi WaheedM,
We’re sorry to hear about the crack that developed on your screen. While we understand this is frustrating, it’s important to note that screen cracks do not occur spontaneously. In most cases, some form of physical impact - however minor or unintentional - at just the right angle can result in this type of damage. As this type of damage is not the result of a manufacturing defect, it is not covered under warranty. Our warranty applies only to defects in materials or workmanship encountered during normal, noncommercial use. You can read more about our warranty by entering your model here: https://www.samsung.com/us/support/warranty/
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Owner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is something wrong with the picture. A sharp red tint is causing the picture to look peculiar
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DominicB,
We're very sorry to hear about your experience. If your TV is displaying a red tint on the screen, we recommend the following steps to help isolate the issue:
1. Check all input cable connections for any external devices (e.g., HDMI, streaming boxes, Blu-ray players)
2. Switch channels or inputs to see if the issue appears across all sources
3. Run a Picture Test to check for panel-related issues: Settings > Support > Device Care > Self Diagnosis > Picture Test
4. Perform a cold boot by holding the power button on your remote for about 10 seconds
5. Ensure your TV has the latest software installed: Settings > Support > Software Update
If the issue continues after these steps, the TV may require service. For further assistance, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~Samsung Advisor
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a week and Best Buy tried charging me restocking and fees if I need services.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Value,
We appreciate your patience in having to deal with the hassle of an exchange. Please reach out to Best Buy directly for assistance with any refund issues. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit our website to chat live and access manuals or software.
~Samsung Advisor
TV review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv cannot run the tv apps without lagging a fire stick is needed to help with processing as tv wifi processor is not affective
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PatrickM,
Thank you for sharing your experience. Buffering during streaming is typically related to internet speed or signal strength. This can happen when your connection isn’t able to deliver data quickly enough for smooth playback.
We recommend the following steps to help improve streaming performance:
1. Use a 5GHz Wi-Fi connection, if available
2. Try a wired LAN connection for more stability
3. Reposition your router to minimize obstacles between it and the TV
4. Make sure your TV is running the latest firmware (Settings > Support > Software Update)
5. Run Device Care to optimize performance: Home > left directional key > Settings > Support > Device Care > Start Device Care
If buffering continues, you may want to contact your internet service provider to check your current speed or explore upgrade options.
If we can assist further, please call us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by selecting ‘Support’ on our website.
~ Samsung Advisor
Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The whole process got delayed and ruined my experience
I would recommend this to a friendBrand response from Samsung
Posted .User485,
Please know that you're leaving a review and 1-star rating for the U7900F TV, but we’re sorry to hear of your experience with Best Buy, nonetheless. You may want to consider providing your feedback directly to the Best Buy store where the purchase was made.
If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good tv was definitely lied to about quality
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AdamH,
It's unfortunate to hear that you are not satisfied with the U7900 TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor
Black line down side of TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv came with a black line down the screen as soon as I plugged it in. Didn’t realize best buy only had 2 weeks return policy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DerekA,
We're very sorry to hear about your experience. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Broken cinched HDMI
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible installation HDMI was cinched and broken in HDMI port
I would recommend this to a friendBrand response from Samsung
Posted .Hi RoryS,
We're very sorry to hear about your installation. You may want to reach out to Best Buy to assist you. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~Samsung Advisor
Cracked screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with the screen damaged and wasn’t able to use it and had to get replaced
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DavidG,
I'm sorry you received a cracked screen on your U7900 TV. If you have not already done so, please reach out to Best Buy directly to assist you.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Get Broken tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broken tv we got and no return or replacement offer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi user521002,
We appreciate you sharing your delivery experience and are sorry to hear that your TV arrived damaged. For issues related to shipping or delivery, we recommend reaching out to Best Buy directly so they can assist in resolving the situation.
Once your issue is resolved, if you have any questions about setup, usage, or features, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Outstanding Choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a humongous screen TV and it looks absolutely amazing in my living room. The size really makes a statement and gives the space a true home-theater feel. The picture is sharp, bright, and incredibly clear, with vibrant colors and great contrast. Whether I’m watching movies, sports, or streaming shows, everything looks smooth and detailed. The sound quality is also surprisingly good, and the smart features are easy to use and responsive. Setup was straightforward, and the TV connected quickly to my Wi-Fi and other devices. The remote is simple and user-friendly as well. Overall, I’m extremely happy with this purchase. It has completely upgraded my viewing experience, and I would definitely recommend it to anyone looking for a large, high-quality TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of use and great quality in picture. The smart component and the app on the phone make it extremely easy to operate.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup
Samsung 75inch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money very empresed with the set up and sound quality
I would recommend this to a friend - Pros mentioned:Picture quality, Size
Highly Recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fair price, beautiful display, and great size for our living room.
I would recommend this to a friend - Pros mentioned:Setup, Size
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Huge TV, easy setup to mounts, what else is there to say
I would recommend this to a friend - Pros mentioned:Picture quality, Size
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a beautiful TV Krystal clear perfect size for my living room room. Everything about it was amazing especially the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Not bad, but could use an extra port or two
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good TV, but I wish it had either one more HDMI port, or a fiber optic port for my sound bar. The picture is nice, and the TV speakers are OK.
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
BEST BUY BEAT PURCHASE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the big brightness clear sound great purchase for $498 well worth every brown penny.
I would recommend this to a friend - Pros mentioned:Picture quality
Operations Technician
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing our old tv with this model exceeded expectations. Picture was very clear. Installation was simple. Salesperson’s assist with the purchase was easy. Overall, I’m very satisfied with this purchase and will consider returning for future items.
I would recommend this to a friend