Customer Ratings & Reviews
- Model:
- UN75U7900FFXZA
- SKU:
- 6639197
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the 75" Class U7900 Series UHD 4K Smart Tizen TV (2025). The picture quality is a frequently praised feature, with many users noting that the picture quality is great.
This summary was generated by AI based on customer reviews.
great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thanks - great availability appreciate the convenience and expertise of BB
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a deal on the tv and I’m happy I got it, Samsung is the best
I would recommend this to a friendSamsung easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was easy the tv setup was even easier.
I would recommend this to a friend- Cons mentioned:Connectivity
Not a good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No optical connection. Was having issues with the hdmi. Certain hdmi connections need a arc connection to function and it only has 1
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AndrewL,
Thank you for reaching out. Please give us a chance to assist you by calling us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Advisor
Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!!! Price and quality. From the installation it was realy easy.
I would recommend this to a friend75 inch tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality . Looks like 3D Best brand for the money.
I would recommend this to a friendSamsung 75"
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price, easy set up and quickly connects to samsung phone
I would recommend this to a friendsatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product for the price point. I would recommend it.
I would recommend this to a friendIt’s worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the image is great. The price is affordable
I would recommend this to a friend- Cons mentioned:Connectivity
Samsung 75" tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did realize it only had 2 hdmi inputs. So we didnt have a way to add our blu-ray.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MariaH,
Thank you for sharing your experience with us. We recommend adding an HDMI splitter to extend the amount of HDMI ports available.
I hope this helps! If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
- Cons mentioned:Connectivity
This TV is not worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saved up for months to buy this 75" Samsung TV, and honestly, it has been a huge disappointment. I expected premium quality from Samsung compared to other brands, but that hasn’t been the case.The Wi-Fi constantly drops, and it’s only this TV — all my other devices stay connected without a problem. I’ve tried multiple troubleshooting steps, but nothing fixes it.For the price, I expected reliability and performance. Instead, I got frustration.Skip this model. If you want a smooth streaming experience, go with a Roku or another brand that actually works.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ReneL,
Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue:
Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
o For a more stable connection, we strongly recommend using a wired Ethernet cable.
o If already using Ethernet, verify the cable is working by testing it with another device.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.
If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Advisor
Perfect TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for living room and great quality and resolution.
I would recommend this to a friendPicture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for a good Tv. Im a Samsung fan and this one did not let me down.
I would recommend this to a friendBest Buy does not stand behind their products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 75 inch Samsung on October 11. I was told it could not be delivered until November 8. On November 10 I called Best Buy and told them the TV was not working properly and I needed a service to come out. They gave me November 26 saying there was no tech available till then, A tech came out, said the TV needs to be exchanged. November 29 I went into Best Buy on new. Hope Commons talked to a service rep saying that someone would call me to set up delivery of the exchange. If I did not hear by Monday noon to call. So December 1 Monday I called. I was on the phone for 3 1/2 hours with six different departments of customer service. They told me because I did not have someone come out by November 23 the 15 day exchange was over and I could not do anything with Best Buy. I needed to try to work with Samsung now. Are you kidding me? They delayed everything so it was past their exchange time. What Best Buy did is not only unethical, but dishonest.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Greatvalue,
We're sorry to hear about your experience and appreciate your patience in having to deal with the hassle of service. To schedule a service appointment, please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size quality nice amplifier volume is lower than previous similar tv model I purchased before
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jmot,
Thank you for your feedback on the U7900 TV. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
Black line down side of TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv came with a black line down the screen as soon as I plugged it in. Didn’t realize best buy only had 2 weeks return policy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DerekA,
We're very sorry to hear about your experience. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Cracked screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with the screen damaged and wasn’t able to use it and had to get replaced
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DavidG,
I'm sorry you received a cracked screen on your U7900 TV. If you have not already done so, please reach out to Best Buy directly to assist you.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Get Broken tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broken tv we got and no return or replacement offer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi user521002,
We appreciate you sharing your delivery experience and are sorry to hear that your TV arrived damaged. For issues related to shipping or delivery, we recommend reaching out to Best Buy directly so they can assist in resolving the situation.
Once your issue is resolved, if you have any questions about setup, usage, or features, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Really Nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice size. Sound could be better. But overall very nice.
I would recommend this to a friend Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I woke up at four in the morning and just spontaneously decided to buy this TV. It was a great choice. Model 2025. I am enjoying every minute of it.
I would recommend this to a friend