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Customer reviews

Rating 4.8 out of 5 stars with 346 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 346 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV picture is perfect for our home best buy we made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience all the way around!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect size for our "theater" basement! Customer service in the store as well as over the phone was excellent. Delivery guys were very careful when bringing the TV inside our home.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Screen does pick up glares or reflections.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my new Samsung 77 inch TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the service at BestBuy and the TV itself were/are outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this OLED!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is BEAUTIFUL! I upgraded from my previous Samsung S89C (which is still a great tv) to this Beast! God is Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Count on Samsung to bring you the Best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased the Samsung 77" OLED TV. This TV reduces glare from other light sources and make viewing a dream. Count on Samsung to bring you the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Audio is OK but I added a sound bar to make it great. Would recommend to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77 inch Samsung OLED purchase and install.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely pleased with my purchase; this is an awesome tv mirrored by the exceptional sales team and incredible installation team technicians. I’d recommend and have recommended you guys to my friends and neighbors. I thank you all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Glare issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good picture quality. only drawback is the glare on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, love the screen size and sharpness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung OLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Excellent price and quality product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-store purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for a great price for my home. Rep was helpful as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competitive price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied so far, nice pitcher clear and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 10 minutes to buy once the salesperson greeted Me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is way better than the previous version I bought. Best audio, screen brightness is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is in unmatched.. the brightness for an oled is top notch!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture and sound, but tricky setup features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. No more glare. Setup features a bit tricky. The hdmi port setup insisted I choose from a very limited amount of sources to satisfy the remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and communication plus very friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung OLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person and install team were fantastic!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Firmware / software problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a glitch in the software (or firmware) on this 77 inch tv. The remote directional buttons (left, right,up,down) stopped working on the main screen. They worked on other screens. Couldn't get to settings gear with remote. Had to use buttons on the bottom to get to menu. Ended up having to do a factory reset.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      StevenH,

      Thank you for sharing your review. If you're still experiencing issues, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info
      ~ Samsung Specialist Samsung