Customer Ratings & Reviews
- Model:
- QN77S90FAFXZA
- SKU:
- 6613462
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the remarkable picture quality of the 77” Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025). The OLED quality is also praised for its incredible appearance. Additionally, the TV's brightness is noted for its ability to reduce glare, and the AI upscaling feature enhances the visual experience by making everything look better.
This summary was generated by AI based on customer reviews.
Best EVER service, prices and options
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a TV. We had the pleasure of meeting Tyler and he was awesome! He asked us how we watched TV, where the TV was going to be watched, etc. He didn't push anything....he was helping us choose what was best for "US" This company, Best Buy has it down pat with GREAT customer service. Thank you!
I would recommend this to a friendBeautiful images at any angle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has done it again and we are super happy with the new tv
I would recommend this to a friendTV and soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and we love the product, very satisfied
I would recommend this to a friend77” OlED
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp, clear vibrant colors, love it! The sound quality is excellent.
I would recommend this to a friendNew tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We're very happy with our new tv. The picture quality is awesome. Also ordering and delivery were very easy.
I would recommend this to a friendTelevision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The definition of the image is very good I am very pleased with the purchase.
I would recommend this to a friendSamsung - 77” Class S90F Series OLED 4K
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is stunning; vivid colors and deep blacks really stand out. That said, the viewing experience depends heavily on the production quality of the content you’re watching. High-end shows look amazing, but lower-quality broadcasts can appear average. Also, while the screen is decent in normal lighting, the anti-glare performance could use improvement, especially in brighter rooms. Overall, solid OLED performance with a few trade-offs.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Bill,
Thank you for sharing your thoughts on your Samsung S90F TV’s image quality. Your TV is designed to upscale content to the best possible quality based on the resolution of the source. In general, the closer your content is to native 4K, the sharper and more detailed it will appear on screen.
Here are some tips to help improve picture clarity and overall upscaling performance:
1. Use HDMI cables for the best high-definition signal.
2. If you’re using an analog cable or satellite box, consider upgrading to a digital box for better signal quality.
3. Change the output resolution of connected devices (like a cable box, streaming device, or IPTV box) to UHD or HD, if supported.
4. Go to Settings > All Settings > Picture > Expert Settings to fine-tune options like Sharpness, Brightness, Contrast, and Color.
5. Select a Picture Mode that fits your environment: Settings > All Settings > Picture > Picture Mode – try Dynamic, Movie, or Filmmaker Mode.
6. Explore Picture Clarity Settings under Expert Settings for added detail enhancement. Use Auto or Custom to adjust Judder Reduction, LED Clear Motion, and Noise Reduction.
7. Enable AI Mode, which automatically analyzes the content and your environment to deliver optimized picture and sound. Go to: Settings > All Settings > Advanced Features > AI Mode Settings
8. Ensure your TV is running the latest firmware to benefit from performance improvements and the latest enhancements: Settings > Support > Software Update > Update Now
If you’d like personalized help fine-tuning these settings, please reach out to Samsung Support at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also chat with one of our agents by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
S90F 77 Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture. Super nice TV. The only flaw on this, after a couple of weeks of purchasing this, the left side of the screen started flickering and when gaming the screen will cut out... This is not what I should get for spending $2400 on this TV. I had someone come out and change out the processor, but after doing that it still does the same exact thing, but worse.... I can't return it now. I would consider other options before purchasing.
I would recommend this to a friendBrand response from Samsung
Posted .NathanP,
Thank you for bringing your concerns to our attention. We encourage you to reach out to us again so we can take a closer look, further diagnose the issue, and provide additional support.
At your earliest convenience, please call Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Oled 90
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the service, pro employees at this location
I would recommend this to a friendAmazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sales representative was the reason why I made this Purchase.
I would recommend this to a friendvery nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best tv in terms of good quality love it been had samsung since forever
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Samsung appliance.. is a good TV they have a great definition
I would recommend this to a friendSamsung Oled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv would recommend this to anyone that would appreciate great quality.
I would recommend this to a friendQuality and service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I've had in quite some time. The feedback and information From best, buy associate was beyond reproach.
I would recommend this to a friendBars of Death
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After two weeks of owning this tv I already saw defects within the tv. There were many bars that would stay discolored on the tv. I would have to cycle the tv to get rid of them but other than that scary mishap it seems to be a fairly good tv. This is my first oled but after that incident I’m staying away from Samsung. It’s back to TCL and Sony for me. If I spend over $2k on a tv I better not have these kinds of issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KamiCourtney,
We're sorry to hear that your experience with the S90F TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Mr. Bui
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very excited about the Samsung TV. and completely satisfied.
I would recommend this to a friendGreat TV..but still no Dolby Vision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, but that matt screen was not to my liking. But the BIG downsize is the fact that Samsung is still not offering Dolby Vision. That makes no sense. I returned the TV and opted for the LG C5 instead.
I would recommend this to a friend77' S90F
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started flickering on the left side and then goes black for a moment, I turned it off and back on and it help for couple days. now it is doing it again. but I do like the tv when it is not acting up. fixing to call and see what I can do for a fix replacement..
I would recommend this to a friendBrand response from Samsung
Posted .JonathanH,
We appreciate you taking the time to let us know about your experience with your S90F TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.
~ Samsung Specialist
BruceC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous customer service from the purchase to delivery and setup
I would recommend this to a friendDon't buy! Don't believe me. Do your research!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is junk. Had it for a week before it started to show issues. First a 5 inch line from top to bottom started. Then the picture would go out. Sound would work but no picture. You could turn off the power and turn it back on and it would work for about 5 minutes and then go off again. Looked online and found this to be a common issue with this model. Don't buy! Best Buy was great in solving the issue. Went with an LG instead, couldn't be happier.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mphsbuck,
We're sorry to hear that your experience with the S90F TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist