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Customer Ratings & Reviews

$3,397.95

Customer reviews

Rating 4.2 out of 5 stars with 420 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 420 reviews
  • Rated 5 out of 5 stars

    The best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. I couldn't ask for a better TV!! It's the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eas of apps and download's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great and tv syncs well with other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome especially for the price! Great in both low and elevated lighting conditions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beautiful picture… but stay away!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I love this TV, I cannot recommend it. We are now in warranty coverage with Samsung for our second of these TVs. The first one had the power supply in the one connect box die after just a couple weeks. Bestbuy replaced it, and after only 6 months, this one died as well. Same one-connect box. I would exchange it for another brand, but at this point i it’s past Best Buy’s exchange-refund period, so we are waiting for Samsung to come out and attempt a repair…. Stay away. Perhaps the newer model has a better power supply? Don’t know.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      SethR,

      We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Glare free worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the glare free screen and the oled screen the details on screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great anti-glare screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and especially the anti-glare feature since it is a bright room with many windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! The Clairty and the Anti Glare is Amazing! Totally recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Gaming TV. Gets super Bright . Awesome black levels . You will get Auto Dimming on full brightness. Part of the technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in the sunlight. I thought the Oled would be compromised by the Matte surface, but it's not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greet TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. TV has a great picture. Easy to install. Existing mounting hardware fits perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible TV for Movies and Gaming, Day and Night

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Brilliant picture. The anti-glare tech does not diminish the picture quality at all and it looks fantastic in my very bright living room...during the day and at night. Gaming is also pretty awesome on this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing everything was great the whole process was simple

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy This TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst TV ever. I wouldn't recommend it nor Best Buy to my worst enemy. The brightness and contrast will NOT stay adjusted, making it flip back to super bright every few minutes. I can't make the TV stay in my picture mode of choice either. I would only recommend the Samsung - 77” Class S95D Series OLED 4K to someone who aspires to go blind from a television with no adjustments accessible for those with vision disabilities. I have narrow angle glaucoma and risk going blind from bright flashing lights. (FYI: I did ask the salesperson before we purchased this whether the brightness was adjustable on this television. He assured us it was.) We also had extremely poor customer service when the television was installed. The installer repeatedly ignored my request to install the wall mount lower, since I have neck problems. After he finished the install, he sat in a nearby chair, looked at the screen and said, "That's perfect." "You're not as short as I am," I replied. I felt bullied by the time he and his assistance left. If you have any physical disabilities, please note: No one at this store is going to help you. You are on your own. There's no manual for the TV provided. The techs won't stay to help set it up. No one will answer the phone if you call Best Buy and, if they do, no manager will call you back. If I could give 10 minus stars, I would. If I could return this tomorrow for a full refund, I would happily do so.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DisappointedCustomer,

      We appreciate you sharing details of the dimming issue you’ve experienced on your S95D TV. Please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred.

      Check to see if Contrast Enhancer has been enabled. This setting automatically adjusts your TV's brightness so the difference between bright and dark areas is not excessive. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings > Contrast Enhancer

      If Contrast Enhancer hasn’t been enabled, please see if Brightness Optimization, Brightness Reduction, or Motion Lighting have been enabled and disable them.
      - Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting

      Please also be sure your TV’s firmware is up to date with the latest version. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now

      I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and colors. Easy to setup and install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color. Nice size screen. Sound OK. Looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV 77’

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV performance and quality! Easy to understand tv with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product. Good sound and picture quality. Only drawback is the glare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever seen in my life. The clarity, and color are outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv and surrounded sound awesome set up Sound is great quality of the tv is unreal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best picture for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to use menu, sharp colors and deep black make for amazing picture

    I would recommend this to a friend