Customer Ratings & Reviews
- Model:
- QN77S95DAFXZA
- SKU:
- 6576555
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the outstanding picture quality and glare reduction offered by the 77” Class S95D Series OLED 4K TV. Many appreciate the beautiful color and sleek design, noting the overall OLED quality as a highlight. However, some customers have expressed concerns regarding the product's reliability. In addition, a few customers feel the TV is pricy.
This summary was generated by AI based on customer reviews.
New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new tv and the Geek Squad was awesome with installation and answering questions.
I would recommend this to a friend- Pros mentioned:Picture quality
Richard S
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressive Would recommend to others. Actually bought a 65 inch for our bedroom.
I would recommend this to a friend - Pros mentioned:Picture quality
TV Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent install by team Geeks. TV picture is an 11.
I would recommend this to a friend Samsung Great Picture, Awful Electronics
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this television installed at 4:30 pm and everything was frozen 2 hours later. I read the reviews about it having electrical problems but there were more positive reviews about the great picture. I should have listened to the 1Stars. Best Buy was very understanding and let me return the Samsung and I ended up getting the Sony Bravia 9. Special thanks to the television rep and the manager at Best Buy for making it easy to correct this mistake.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Billnc,
Thank you for sharing your experience with the S95D TV. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Pro
- Pros mentioned:Oled quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung DJ and JB were very helpful and knowledgeable
I would recommend this to a friend Great Picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is awesome; picture clarity is great; very happy with the TV Disappointed the price has been reduced dramatically and we were not able to recover all of the changes even though we are a best buy member
I would recommend this to a friend- Cons mentioned:Reliability
TV died
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had my TV for 2 months. It has died. Samsung is suppose to send a repair man out. I'm waiting for the call to make the appt. When I spend $4000 on a TV I expect it to last for years, not 2 months. The TV that was replaced is 15 years old and a Samsung and is still working. Guess they definitely don't make them like they used to. I'm extremely upset!!! Regretting this purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PDA68,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is amazing but it went completely dead in 2 weeks. BB replaced it with a new TV without any issues but...the second TV also went dead in two weeks. I decided to go with the 2024 S90D as it doesn't have that control box. I was told Samsung is having issues with those.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MichaelG,
We appreciate you sharing your experience with Samsung’s S95D and detailing the reasons you have decided to replace it with a different model. Thank you for being a loyal Samsung customer.
Your feedback regarding this model is important to us and will be shared with our internal teams.
Should you have questions or need assistance with settings, setup, or features with your new Samsung S90D TV, please know we are always here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Worst sports TV I have ever owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you watch sports stay far away from this TV. The quality is terrible, its blurry with jidder all the time. And yes, I have tried every setting available. And no, the anti glare screen has nothing to do with it. The TV cannot keep up with fast moving objects, uts as simple as that. You literally cannot watch basketball on this TV. NFL broadcasts via ESPN app are "watchable". I have changed nothing aside from the TV, the picture issues are 100% due to this television. I use Roku and an HD antenna. My 2020 Samsung far exceeds the picture quality of this TV for sports and tv with fast moving objects. If you watch movies this TV is amazing. Again, if you watch sports stay away from this television.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sj24,
We appreciate your thoughts on the picture quality of Samsung’s S95D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Cons mentioned:Reliability
Samsung 77 inch S95 OLED TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV stopped workibg pn the 13th month. Out of warranty. I would not buy a Samsung TV again. No consideration for warranty coverage 1 month out. Tge One Connect Box failrd
No, I would not recommend this to a friendBrand response from Samsung
Posted .DennisP,
I’m sorry to hear of the issues you’re experiencing with Samsung’s S95D TV. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/
For further help, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Terrible Reliability / Terrible Customer Service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend this junk to anyone. Stopped working, issue is in One Connect Box (quite certain it is the Power Control Board based on number of blogs I have discovered in last 9 months on this issue) and the time spent and number of hoops to jump through to get SAMSUNG to cover their own warranty is ridiculous. Go buy an LG, right now I have a very expensive wall ornament.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Steve,
It’s unfortunate to hear of your experience with Samsung’s S95D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Helpful BestBuy sales person
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Person that helped me name was Rachel at the Wilson,NC store was very knowledgeable and very helpful with helping me purchase a 77 in Samsung oled tv that is great to watch.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, colors and technology. With a tv like this and a nice soundbar, you dont need to go to theater!
I would recommend this to a friendBuyer beware, has power supply issues.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV in May 2025, and within a month, the power supply failed. Samsung repaired it after two dispatches. Here it is 11/13/25, and the TV has stopped working again, with the same symptoms as the first power supply failure. If you buy this TV, get the Best Buy extended warranty. I sure wish I did; Samsung only gives a year. If my math is correct and the new power supply lasts another six months, that will take me to the end of the Samsung warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ScottM,
It’s unfortunate to hear of your experience with Samsung’s S95D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Pros mentioned:Picture quality
First time OLED TV purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive picture, and the antiglare screen is a huge difference!
I would recommend this to a friend - Pros mentioned:Picture quality
Don’t buy without checking Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Searched for the best tv at the best price found both at Best Buy.
I would recommend this to a friend - Cons mentioned:Reliability
S95D Buyers Beware
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your take a risk with a S95D purchase. The OneConnect box that powers the TV now has a history of being defective causing the Unit you permanently lose power months after purchase. Google “S95D no power”. These are all new TV’s purchases on and after Black Friday 2024. As March 2025, Samsung no longer has the S95D OneConnect box (SOC5003D) available as a repair part for their flag ship TV, and there is no alternative unit for repair. After 6 weeks of dealing with their reapir folks, they are reimbursing my purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Zazzle,
It’s unfortunate to hear of the issues that have caused you to return your TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
General Manager
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great BUY. TV is great with the non-glare. Would recommend this TV to anyone. Sales Guy was great,
I would recommend this to a friendBest TV!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! The clarity is unbelievable! Best television we’ve purchased.
I would recommend this to a friendSamsung S95D
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On line reviews for this TV were outstanding. Have not received delivery to date.
I would recommend this to a friend