Customer Ratings & Reviews
- Model:
- QN77S95DAFXZA
- SKU:
- 6576555
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the outstanding picture quality and glare reduction offered by the 77” Class S95D Series OLED 4K TV. Many appreciate the beautiful color and sleek design, noting the overall OLED quality as a highlight. However, some customers have expressed concerns regarding the product's reliability. In addition, a few customers feel the TV is pricy.
This summary was generated by AI based on customer reviews.
Great Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Joanna was great. Very professional and knowledgeable.
I would recommend this to a friendGreat tv Samsung S95d
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has excellent graphics. It is very easy to install and use.
I would recommend this to a friend- Pros mentioned:Picture quality
Lasted two months!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv looks great. However, after two months it will not turn on. Still waiting on a repair from Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Beats4fame,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
This TV is JUNK
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV in April ff 2025. It died in November, it won't even turn on. 3K for a TV that doesn't last even 1 year. On top of that, I paid for the Best Buy protection plus, which is a total waste and sham. They make you contact Samsung anyway.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KentO,
It’s unfortunate to hear of your experience with Samsung’s S95D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Our new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful Wonderful Wonderfully Wonderfully Wonderful
I would recommend this to a friendGlare free
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No glare Really only TV with no glare works as said
I would recommend this to a friend- Cons mentioned:Reliability
Glare free for sure!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is not reliable for me! Going on my third one in less than 6 months. The connect box is faulty in my opinion! Trips breaker and then can never turn back on! Frustrating for sure especially when about the time it sits perfect on the wall you have do go get another one!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .SamosetC,
It’s unfortunate to hear of your experience with Samsung’s S95D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Samsung - 77" Class S95D Series OLED 4K GLARE-FREE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is enjoying her new Samsung Smart GLARE FREE SMART TIZEN TV . Thank You
I would recommend this to a friend- Cons mentioned:Reliability
KEEP GETTING RESCHEDULED WEEK AFTER WEEK
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy from Best Buy again bought the OLED 77” Samsung 1/20/25 and it went out one week later here it is 2/27/25 and yet to receive my replacement called Best Buy somehow I got rescheduled again for 03/05/25 for delivery every week there’s been a problem with my TV being delivered…..
No, I would not recommend this to a friendBrand response from Samsung
Posted .RonaldT,
I'm sorry you have not received your TV yet. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner.
Should you have questions regarding the usage or setup of your TV once you've received it, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson was Excellent. Install team was Excellent.
I would recommend this to a friend- Pros mentioned:Picture quality
77 OLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture but history of power supply problems. Samsung repaired in less than 2 months time
No, I would not recommend this to a friendBrand response from Samsung
Posted .AirPodpros,
We appreciate you sharing your experience. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience, and we'll be sure to pass this along to our internal teams.
Should you need further assistance or have questions, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Pros mentioned:Picture quality
Green stuck pixel!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has great picture and anti-reflective screen....but a bright green stuck pixel is a deal breaker. Returning it. Based on similar problems reported in the past by others on this model, will probably get a different brand instead of taking chances.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Toby,
I'm sorry to hear of your experience with Samsung's S95D. If you have not yet returned your unit, please give us the opportunity to troubleshoot your issue and to work towards a solution.
You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), 8 AM – 12 AM EST, 7 days a week.
We hope to hear from you.
~ Samsung Specialist
One Connect Box is Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV would be amazing if it didn't have such power issues with the one connect box on the back. You will not own it long before it suddenly won't turn on because of some defect. I've already had the box replaced and it broke again. Don't buy this TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RobertJ,
It’s unfortunate to hear of your experience with Samsung’s S95D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Bad policy on return and coupon used not reimburse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible…I have to return it ! Also they have not return my Verizon coupon after returning the product! The associates in best never told about the product quality and when we use the Verizon code and ask for return …they denied! I even told to use the money in Best Buy only to buy another one but they denied! Horrible experience and not going back !
No, I would not recommend this to a friendBrand response from Samsung
Posted .KaushikG,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Cons mentioned:Reliability
LEMON
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV stopped working just three weeks after being installed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LisaP,
It’s unfortunate to hear of your experience with Samsung’s S95D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Cons mentioned:Reliability
only worked for 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 months and now won’t tern on. Great Tv until it just stopped working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PamM,
It’s unfortunate to hear of your experience with Samsung’s S95D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
NH TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. Only been a few weeks. Getting used to the remote
I would recommend this to a friendProduct with KNOWN ISSUE - do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working 88 days after purchase have to call Samsung because Best Buy has crap return policy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KimT,
It’s unfortunate to hear of your experience with Samsung’s S95D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Cons mentioned:Reliability
Worked for ONE DAY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing worked for ONE DAY. Will not power on at all. Did some searching, this is a common problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidS,
We appreciate you sharing your experience with your S95D TV. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Broke after 4 1/2 days of gentle use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Samsung S95D Tizen 77” non-glare. The 48” model on display is gorgeous. Pricetag is almost $5K add on tax, geek setup and insurance (glad i did this) i was around $6k+
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
It's unfortunate to hear of this. If you haven't already, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist