Customer Ratings & Reviews
- Model:
- QN77S95DAFXZA
- SKU:
- 6576555
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the TV's picture quality, glare reduction, and sleek design. Many customers highlight the outstanding picture quality and the effectiveness of the anti-glare technology. However, some customers have reported concerns regarding the TV's reliability. A few customers also noted the product's high price point.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Only lasted a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the tv but it only lasted about a year. Worked perfectly one day then the next day it had no power, picture, and needed to be replaced.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Raine1ca,
It’s unfortunate to hear of your experience with Samsung’s S95D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Samsung S95D 77"
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for FOUR days. Need I say more?!? However, I will say that the Geek Squad, Carla and Jacob went above and beyond in making sure that my TV was replaced in a timely manner. (like TOMORROW). Let's hope that this one works!
No, I would not recommend this to a friendBrand response from Samsung
Posted .LarryM,
We appreciate you sharing the issues you’ve initially experienced with Samsung’s S95D TV. Thank you for your patience in having to deal with the inconvenience of an exchange.
Should you have questions or need assistance with settings, setup, or features with your new unit, please know we're always here to help. You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Do Not Buy this TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv in December of 2024. In February of 2025 the power supply went out. I had it replaced and once again the the same thing has happened. Only this time I’m outside the 60 day return policy, so now I have to go through Samsung for the warranty repair/replacement. Best Buy/Geek Squad is of no help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dennis,
It’s unfortunate to hear of your experience with Samsung’s S95D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Samsung OED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Excellent service and quality! This is the best television I ever have owned!
I would recommend this to a friend- Cons mentioned:Reliability
Junk TV and Crappy Samsung Service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk! Failed 2nd time in March. Bought in Oct. The "brain box" is dead as a hammer again. 2nd in 6 months! Total crap. Samsung wants me to wait another 2 weeks for service that is unlikely to solve the problem. I have now lost 3 weeks of a very expensive tv in less than 6 months! JUNK. Samsung "Support" is crap. Defer, delay and deny. Not customer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tommy,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Cons mentioned:Reliability
TV Died in 2 days - would not turn on.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit lasted 2.5 days. Similar to many of the 1 star review where it tripped a circuit breaker. When I brought everything back online TV was dead, would not power up. After research and analysis time it seems there are a lot of failures like this. There has to be a design flaw in this tv. Way too expensive to have this happen. Best Buy was great with the return.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AlanS,
It’s unfortunate to hear of the issues that have caused you to return your S95D TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
Unreliable TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV motherboard burned out in just 11 months — doesn’t power on. You can search reviews. I should have before purchasing — they all say this is common faulty motherboard. Best Buy can’t help if it happens within 1 year, only can help after 365 days, so you’re at the mercy of Samsung. Good luck
No, I would not recommend this to a friend- Cons mentioned:Reliability
Don’t buy this television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for the first television that stopped working after 6 weeks. The second one stopped working after 4 weeks. Both times it just wouldn’t turn on anymore. It is being returned and replaced with another brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JenniferR,
It’s unfortunate to hear of the issues that have caused you to return your TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
- Pros mentioned:Picture quality
Lasted two months!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv looks great. However, after two months it will not turn on. Still waiting on a repair from Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Beats4fame,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Great tv Samsung S95d
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has excellent graphics. It is very easy to install and use.
I would recommend this to a friendGreat Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Joanna was great. Very professional and knowledgeable.
I would recommend this to a friendGlare free
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No glare Really only TV with no glare works as said
I would recommend this to a friendOur new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful Wonderful Wonderfully Wonderfully Wonderful
I would recommend this to a friend- Cons mentioned:Reliability
Glare free for sure!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is not reliable for me! Going on my third one in less than 6 months. The connect box is faulty in my opinion! Trips breaker and then can never turn back on! Frustrating for sure especially when about the time it sits perfect on the wall you have do go get another one!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .SamosetC,
It’s unfortunate to hear of your experience with Samsung’s S95D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Samsung - 77" Class S95D Series OLED 4K GLARE-FREE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is enjoying her new Samsung Smart GLARE FREE SMART TIZEN TV . Thank You
I would recommend this to a friend- Cons mentioned:Reliability
KEEP GETTING RESCHEDULED WEEK AFTER WEEK
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy from Best Buy again bought the OLED 77” Samsung 1/20/25 and it went out one week later here it is 2/27/25 and yet to receive my replacement called Best Buy somehow I got rescheduled again for 03/05/25 for delivery every week there’s been a problem with my TV being delivered…..
No, I would not recommend this to a friendBrand response from Samsung
Posted .RonaldT,
I'm sorry you have not received your TV yet. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner.
Should you have questions regarding the usage or setup of your TV once you've received it, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Cons mentioned:Reliability
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv died after a few months won’t cut on one connect box clicks
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ace3,
It’s unfortunate to hear of your experience with Samsung’s S95D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson was Excellent. Install team was Excellent.
I would recommend this to a friend- Pros mentioned:Picture quality
Green stuck pixel!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has great picture and anti-reflective screen....but a bright green stuck pixel is a deal breaker. Returning it. Based on similar problems reported in the past by others on this model, will probably get a different brand instead of taking chances.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Toby,
I'm sorry to hear of your experience with Samsung's S95D. If you have not yet returned your unit, please give us the opportunity to troubleshoot your issue and to work towards a solution.
You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), 8 AM – 12 AM EST, 7 days a week.
We hope to hear from you.
~ Samsung Specialist
- Pros mentioned:Picture quality
77 OLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture but history of power supply problems. Samsung repaired in less than 2 months time
No, I would not recommend this to a friendBrand response from Samsung
Posted .AirPodpros,
We appreciate you sharing your experience. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience, and we'll be sure to pass this along to our internal teams.
Should you need further assistance or have questions, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro