Customer Ratings & Reviews
- Model:
- QN77S95DAFXZA
- SKU:
- 6576555
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the outstanding picture quality and glare reduction offered by the 77” Class S95D Series OLED 4K TV. Many appreciate the beautiful color and sleek design, noting the overall OLED quality as a highlight. However, some customers have expressed concerns regarding the product's reliability. In addition, a few customers feel the TV is pricy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very beautiful TV, enjoy watching sports and movies
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing Tv, Simply Amazing! A+++
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trully amazing tv in every mode. Super nice and bright. Tizen menu is snappier than ever And no bandwith issue with the one connect box in gaming. You can buy this with your eyes closed. :)
I would recommend this to a friend - Cons mentioned:Reliability
Do not Buy 77" S95D- TV Dead after Six months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was incredible TV for six months. It worked perfectly for six months the turned off the TV on Wednesday night and went to watch TV on Thursday and would not power on. Did troubleshooting with Samsung and will not power on and no red standby light. I agree with everyone the "One Connect Box" is at fault. Stupid design choice. Samsung does not have repair technician available in my area so waiting on them to call me today for my refund.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JohnF,
It’s unfortunate to hear of the issues that have caused you to return your TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Won’t power on after 1 month of use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Barely had it for a month and now it won’t power on anymore. Hearing it’s a particular problem with the Samsung 77” OLED TV (model S95D). Have no doubt Best Buy will step up & replace it. But then what? Guess i’ll have to keep my fingers crossed it lasts a while longer this go around. My doubt arises from reading reviews in which others are going on their THIRD tv (previous ones being replaced due to the same power issue). Not happy…
No, I would not recommend this to a friendBrand response from Samsung
Posted .HemiChallenger,
It’s unfortunate to hear of your experience with Samsung’s S95D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
DOA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review will be updated once I receive the replacement TV. Unboxed TV, put it together, turned it on, went through TV setup, then the TV died in 10 minutes. The ever so popular blinking red power lights. Called Samsung and they confirmed TV is dead. This 1 star review is only for the TV..Best Buy is awesome.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Xboxr,
It’s unfortunate to hear that your experience with Samsung’s S95D TV fell short of expectations. I also want to thank you for giving us a chance to make things right, and we greatly appreciate your patience in having to deal with the inconvenience of an exchange.
Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist