Customer Ratings & Reviews
- Model:
- QN77S95FAFXZA
- SKU:
- 6613459
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
to a friend
Customers are saying
Customers value the exceptional picture quality of the 77” Class S95F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025). Reviewers appreciate the glare reduction, outstanding OLED quality, sleek design, impressive contrast, and deep black levels. The overall consensus is that this TV delivers a visually stunning experience.
This summary was generated by AI based on customer reviews.
Samsung OLED TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture is great, especially in a very sunny Den.
I would recommend this to a friendYEAH!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, great product! The picture is fantastic!
I would recommend this to a friendLove our TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new Samsung!!! Caleb was wonderful in guiding us to the right tv!
I would recommend this to a friendGreat TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our room is so bright, it’s almost like being outside. This tv is amazing well it deals with the light and glare.
I would recommend this to a friendNo glare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.“No glare” is absolutely amazing. Great image quality and sound.
I would recommend this to a friendGREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shasta Childress was just great - she went out of her ways to resolve this lingering problem
I would recommend this to a friendSamsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new TV. Easy to install. Fits perfectly on our wall.
I would recommend this to a friendTelevision
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get color (reds) perfect nice tv though……
I would recommend this to a friendTV is wonderful, installation is terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great. The installation is terrible. Scheduling was difficult, they have been back twice and the audio is still terrible, sounds like I am in an echo tunnel. A big component to the decline in performance is Best Buy now uses independent contractors to deliver and setup the TV, NOT Geek Squad employees. This is our 4th Tv purchased from Best Buy, the first three were setup by the Geek Squad and we could not have been happier. This setup by their independent contractors is terrible. The decision by Best Buy to utilize independent contractors is unfortunate for us customers. Not to mention the worry I have about letting strangers in my house who have no uniform or identification, are driving their personal vehicle and have no tools. Its kind of like letting someone off the street corner come in my house. Very dissatisfied.
I would recommend this to a friendBrand response from Samsung
Posted .JohnM,
It appears your 1-star review for the Samsung S95F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Excellent OKOpen Box was Fair Condition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV in excellent condition box. however when I took it home and when I opened the box, it was nowhere near in excellent condition plus it was missing the remote and it was missing the stand, even though I didn’t need a stand because I am hanging it on the wall, but as the excellent condition stated it should have all accessories and items with it, but it was missing those items and it was not in excellent condition at all. Had so many fingerprints on the screen which required professional cleaning .
I would recommend this to a friendBrand response from Samsung
Posted .AjayK,
We appreciate your feedback regarding the missing parts from your Samsung S95F TV. As your unit was purchased in open-box condition, we recommend contacting Best Buy directly for assistance with resolving this matter.
Once resolved, please know we’re happy to help with setup or any product-related questions. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat on our website under the ‘Support’ section.
~ Samsung Specialist
Not a fan of Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s kinda blurry and some channels go darker and it’s irritating
No, I would not recommend this to a friendBrand response from Samsung
Posted .KathleenL,
We appreciate your input on the picture quality of Samsung’s S95F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Screen tearing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen tears in different places horizontally, sometimes 1/3 the way down the screen, 1/2 way or the bottom 1/3 especially on recorded or action scenes. Still frames and non action are clear look good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tech,
Thank you for your feedback on the Samsung S95F TV. There are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:
Thank you for your feedback on the Samsung xxx TV and your experience when watching fast-motion content. If the picture appears blurry or unnatural during high-speed scenes, there are several settings you can adjust to improve motion clarity.
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
You may also want to enable AI Mode, which automatically adapts picture settings based on your content, room lighting, and usage patterns. Go to: Settings > All Settings > Advanced Features > AI Mode Settings
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now
These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Sad Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, nice features…unfortunately it suddenly stopped working the morning after it was delivered. I exchanged it for an LG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RonaldH,
We're sorry to hear that your experience with the S95F TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
You don’t always get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed this expensive television for almost a month before it totally lost its picture with only a black screen. Covered by warranty, we immediately called Samsung for service. After a week to 10 days, a technician came to our home. After about 15 minutes, he determined that he was unable to repair and advised us that parts would have to be ordered. Three more weeks later, we are still waiting. Thus far we have been without the use of the television longer than we had use. When we call, we get a computer telling us that the parts have been ordered ; still waiting and wondering when if ever will we be serviced.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DENNISS,
Thank you for your patience as we await the arrival of parts needed to complete your service. We understand how inconvenient this delay can be, and we appreciate you working with us throughout the repair process.
If you need any further assistance in the meantime, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Worse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse experience ever. I’ve been set up for delivery three times already. I’ve waited left work early and then last minute no delivery. One time they delivered the wrong tv. So I can’t give a review on tv yet. But delivery review is the worse. I even called and asked please only schedule if it’s at the warehouse. She said yes mam it’s there. We will deliver Thursday. And I just got the call they will not be delivering again
I would recommend this to a friendBrand response from Samsung
Posted .AmyI,
Please know that you're leaving a review and 1-star rating for the 77" S95F TV. You may want to consider providing your feedback directly to the Best Buy store where the purchase was made.
If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Samsung S95F OLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV delivers excellent color and refresh rate! The colors are so vibrant when using the PS5. I have always had a glare issue when using my TV and when the blinds are closed. My recess lighting is right on top of the tv location and this S95F model eliminated the glare! The one connect box (1 wire to TV from box including power and all other wires get connected to the separate box) really made a difference in my set up which is over a fireplace. Such a clean set up as I am using an over the fireplace mount. So even if the wires are hidden the wall you can see them behind the tv when the tv is pullout. The one connect box is great! Also, the OLED screen stays really cool after several hours of use. If budget is not an issues, I would recommend this TV!
I would recommend this to a friendSamsung 95F
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Colors are great! Anti-glare feature is excellent! Also like the single cord hook up.
I would recommend this to a friendAnti glare is a must have!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best television we’ve bought so far! Amazing picture quality and superb sound. Love the anti glare feature it is a must for bright sunlit rooms.
I would recommend this to a friendGreat TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is really good. The colors and definition are exactly what I was looking for. The TV is fast and with Youtube TV is is fast and easy to navigate.
I would recommend this to a friendExceptional Service and Support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is exceptionally great. Best Buy delivery and unboxing + installation and setup went very swift and expertly done. The delivery crew upon completion of the installation and setup took time to go over the television functions. They also packed up the return models S90F 77" Samsung and returned back to the Best Buy warehouse facility for processing the return credit, which remains an ongoing process. All-in-all, Best Buy is a trust worthy business with exceptional service and support.
I would recommend this to a friend