Customer Ratings & Reviews
- Model:
- UN82TU6950FXZA
- SKU:
- 6431198
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the 82” Class 6 Series LED 4K UHD Smart Tizen TV's excellent picture quality, with many praising its sharp and vibrant display. The large screen size is also a popular feature, making it ideal for family rooms or home theaters. While some customers appreciate the TV's affordability, others express concerns about its durability and the limited number of HDMI ports.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Refresh rate
Samsung series 6 60 refresh rate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.60 refresh rate very poor image very pixilated returned it immediately
No, I would not recommend this to a friend Dissapointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month after purchaing the TV, I started having issues with the TV. The screen will turn black but you could hear the content playing. At times, you'll turn up the volume and the TV would shut off.
I would recommend this to a friendIt’s cuts off very often
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv cuts off whenever it wants to. So mad I didn’t buy the insurance. I’m so mad cuz half of the tv pic is kinda black and white
No, I would not recommend this to a friendWrong Specification
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I selected and bought this product because the specification presented by Best Buy were perfect for my need. But it was perfectly wrong. Best Buy specification:- Connectivity: Number of Digital Optical Audio Outputs : 2 but Actually 1 Number of Component Video Inputs : 3 Actually : " None" My old home theter system(Sony DAV-C990) has no HDMI and unable to connect to this TV. I'm thinking to return.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Not great image
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size but resolution not so great. I returned the Tv after just one day
No, I would not recommend this to a friend White dot on screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible,there is a white dot that appeared on screen out of nowhere, stays on as soon as tv is turned on,cant even watch,tv is barely 3 weeks old,will return asap
No, I would not recommend this to a friendBad product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is a product only had it for a month and already need to be repaired this really sucks. Lucky I got to see the fight if canelo on Saturday
No, I would not recommend this to a friendTerrible
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a year and a half and it’s just randomly turning off and on by itself with a black screen. A lot of money to have to replace after a year and a half. Won’t buy another Samsung.
No, I would not recommend this to a friendBought from Sams Club instead
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got to actually see the tv. When I took it out of the box there was a big crack on the screen. Took me about 3 days and hours of calls to get the tv returned with no replacement or comp offered for the same price.
No, I would not recommend this to a friendjunk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the piece of crap went out in two months just powers on and off. and of course it does it pass the return date.
No, I would not recommend this to a friendDoesn’t work from setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked it up and tried setting it up but it just keeps turning on and off. Tried resetting the tv and still keeps flickering. Will be returning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Berto::
Thank you for purchasing the 82" TU6950. I am very sorry you are experiencing issues with your TV turning on and off. This may be a power cycling issue, and you can try a few troubleshooting steps which may help.
1) Check the power cable for damage and proper connection.
2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable.
3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in.
4) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software.
5) TVs which can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off.
If the issue persists after these steps, then the TV will likely need service. Please contact us so that we can better investigate your issue and assist you towards a solution or replacement.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
TV not even two years old and went out $2700 TV di
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV not even two years old and went out $2700 TV didn’t even last two years
No, I would not recommend this to a friendJUNK do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV stopped working within a year and samsung refused to honor the warranty
No, I would not recommend this to a friendDO NOT PURCHASE
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely would NOT recommend this tv. I guess you get what you pay for!
No, I would not recommend this to a friend- Pros mentioned:Color, Picture quality
Poof
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and color was good but it stopped working 2 yrs 2 months after purchase
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is an amazing Tv i love it great value picture looks amazing
I would recommend this to a friend Family Time Interrupted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this television since 2021 we barely watch it and today it went out we were shocked because we’re always upstairs watching television
No, I would not recommend this to a friendLasted less than 3 years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv worked great at first, I had a 2 year warranty and I had the TV mounted on the wall the entire time, no issues. However once the TV was 2 years and 7 months old, the picture completely went out on it. Had a tv repair guy check it out and was told the panel went out (which is apparently a common issue with these type of tvs) and it would cost $1,700.00 just for the replacement part. Not worth it to fix it, unfortunately this tv is not made to last.
No, I would not recommend this to a friend