Customer Ratings & Reviews
- Model:
- UN85CU7000FXZA
- SKU:
- 6537371
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.
This summary was generated by AI based on customer reviews.
Great tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is wonderful , the features are amazing i love it
I would recommend this to a friendHappy with my TV Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our entire family is happy with the TV. It provides an entirely different viewing experience when compared to our old Television
I would recommend this to a friendMy television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super grateful for the purchase I made at Best buy, my television is in perfect condition, everything is good. Good treatment from the employees.
I would recommend this to a friendTv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good customer service and my tv was ready when we got there tv works really good love it !!!
I would recommend this to a friendSamsung 85’
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loveeeee my purchase.. Samsung is a Great Manufacturer and I love purchasing from Bestbuy they always meet my needs.
I would recommend this to a friendSamaung 85
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really confused when i was getting it. I was confused about its graphics and its overall performance but im glad i bought it
I would recommend this to a friendTv 85
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Working great with gaming and movies I can recommend to anyone who interested buying this lovely tv
I would recommend this to a friendA great return experience!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's so cool! Best customer service I've ever had! I had to return broken TV and they made it so quick and easy
I would recommend this to a friendAwesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely an amazing tv. Perfect for all sports, especially and can see it from anywhere in the house.
I would recommend this to a friendExcellent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Nothing better than a modern TV with excellent resolution to watch your favorite series.
I would recommend this to a friendHassle Free!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whole process was smoothing and easy. Delivery was on time and hassle free!
I would recommend this to a friendLove it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new tv so far ill keep updated...I hope I win ...
I would recommend this to a friendThank you
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time owning a 85 inch tv and it’s nice thanks to BestBuy!
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered online & chose curbside pick up. It was such an easy & convenient transaction.
I would recommend this to a friendExcellent services
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent services, excellent prices and very good attention ... very good products…
I would recommend this to a friend- Cons mentioned:Volume
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volune is very hard to control.Other wise love tv just need to fix the volune on it had to buy a sound bar to hear it
I would recommend this to a friendBrand response from Samsung
Posted .Hi LoriR,
We appreciate you're sharing your audio experience with us. Please know your feedback is important to us and will be shared with our internal product teams.
There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
If you ever have questions or need help, Samsung is here for you! Call us at 1-800-SAMSUNG from 8 AM to 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
The device is the 85” Samsung Smart 4K tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product. My only negative would be the low tv speaker volume.
I would recommend this to a friendBrand response from Samsung
Posted .Hi KennethCook,
Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
85 inch samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good buy i order it Monday they deliver it Sunday plus free deliver
I would recommend this to a friendSamsung Tv 85”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Tv and packaging, delivery everything was perfect.
I would recommend this to a friendGreat deal and great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, at the price it's unbelievable! Can't go wrong w Samsung TV!
I would recommend this to a friend