Customer Ratings & Reviews
- Model:
- UN85CU7000FXZA
- SKU:
- 6537371
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.
This summary was generated by AI based on customer reviews.
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this tv. Upgraded from a 65 samsung and the 85 is just as bright and clear.
I would recommend this to a friendAwesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best Samsung TV i ever had . Fast delivery with care . Thank you
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it I don’t really look at tv but my kid do and they love it
I would recommend this to a friendGreat quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great business, over all great price when it comes to holiday sales
I would recommend this to a friendBest TV ever!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am head over heels for this TV!! Best decision i ever made!
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen but it freeze a lot when I use internet page ,literally it takes forever to go back to main page
I would recommend this to a friendBrand response from Samsung
Posted .Hi OzkanB,
I’m sorry to hear about the issues you’re experiencing with your TV freezing. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Best Buy Thank You!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic opportunity! Best Buy is my best friend as it is! Lol
I would recommend this to a friendGood Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best deal I found for 4th of July! Can’t go wrong with a Samsung 85inch for cheap!
I would recommend this to a friendSamsung tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best service amazing tv we enjoyed I bought 2 tv 85 “
I would recommend this to a friendSamsung 85” tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, love it. Great service. Delivery was in point.
I would recommend this to a friendCook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv ,beautiful pictures quality just needs to be louder
I would recommend this to a friendSamsung for the win
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great buy at a great price. I highly recommend
I would recommend this to a friendGreat Size TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Bought online picled up no waiting .
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No regrets! Ho ho ho Merrrry Christmas lol I deserve it!
I would recommend this to a friendTerrible Remote Control/Picture Quality Only OK
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot figure out how to adjust the volume on the television using the remote control. Instructions say to “move” the volume button. Pressing the volume button only allows you to mute the television. YouTube University helped us figure it out, but the fact that YouTube is needed to figure out how to control the volume is ridiculous. Picture quality is ok…only ok; not great, not horrible. I’ve only had the TV up a few hours, may have more input later.
I would recommend this to a friendBrand response from Samsung
Posted .Hi TamikaB,
Thank you for providing feedback on the CU7000 TV. I'm sorry to hear that you are not satisfied with the picture quality and remote control. Please know we are here to help and have a few recommendations.
As you mentioned, you can control the volume of your TV by pressing the +/- button up to increase the volume and down to decrease the volume. To mute the sound, press the button.
You can also learn how to use your remote directly from your TV. Just go to Home> (left directional button) Settings> Support> Remote Control Guide.
To adjust your picture, go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Joe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for the money. I am a samsung type of guy. Love it
I would recommend this to a friendSamsung smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is so clear and amazing! We are so happy with it!
I would recommend this to a friend85in samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first Samsung TV I have owned and I love it.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price got to complicated the operate
I would recommend this to a friendGift for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new tv. Bought as an early nirthday gift for myself.
I would recommend this to a friend