Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $219.99
Clearance
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 1628 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,628 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung Color Leaves the Rest Behind

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for a larger room and it has great color and resolution. Everyone can see the smallest details. I am so happy I decided on this model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    The best tv ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv, the picture is clear and settings are easy to use. It is huge and even offers Samsung Plus free streaming with hundreds of channels. Best purchase we've made in a long time

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Giant & great picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the picture on this unit. Wish the sound was a bit stronger but im not going to complain, just have to hook up the surround sound. Menus are easy to navigate. Smart functions are user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Decent TV for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a large-screen UHD TV to furnish my rec room. This one wasn't the least expensive but the Samsung name swayed me over other options. The picture is OK, but I haven't finished tweaking the color parameters (faces in movies appear washed out but otherwise picture is solid). One limitation is the 3 HDMI ports but that was easily remedied with an HDMI splitter. I have my PS4 VR system connected in addition to the Xfinity set top box and the availability of streaming services through Samsung means I don't need to connect much else. The build-in sound isn't bad but I am connecting a 5.1.2 surround system over the next couple of weeks (in time for football season). Overall, very pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge display! Looks good, OS is smooth. Pretty easy to use. My mom isn't tech savvy and she figured out the control. Got it open box and have no complaints so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung CU8000 Crystal UHD 4K TV is a mid-range model in Samsung’s 2023 lineup, replacing the Samsung TU8000 in North America. It has a sleek design, a user-friendly interface, and a lot of smart features. It also has a good contrast ratio, a decent color gamut, and a low input lag for gaming. However, it has some drawbacks, such as a mediocre peak brightness, a narrow viewing angle, and a lack of advanced features like VRR and HDMI 2.1. It also suffers from some blooming and banding issues in dark scenes. Overall, this is a good TV for the price, but not a great one. I would give it a 4.5-star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, Especially for the Price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome television, especially for the price. I have BestBuy’s Totaltech so had them install it for me for free, (after seeing how big this thing was when they brought the box in, I was glad I had BestBuy do the install) and the guys did a great job. They communicated the install time, gave me notice and showed up early. This model Samsung has a different look than my other Samsung tv’s and Aaron stayed around to get it set up and make sure I was familiar with the functions and how to operate it. I would highly recommend anyone to purchase this Samsung (and Totaltech).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great value for my dollar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, looks great on the wall. My guest that have come over the house simply love the ease of using our TV and all the great features. Great value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Good picture. Easy to connect Xbox and other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big Beautiful TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this new TV. The colors are great and the overall operation works well. I was advised by a Best Buy associate about the difference in refresh rate from this model to the next higher priced, higher model number. So for some sports like football, there is a very slight lag in the crispness. but for movies it is fine. I am very glad and satisfied with my choice to have Best Buy's Geek Squad perform the delivery and installation of the TV bracket as well as the set up of the TV. I highly recommend it. Overall very satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Good TV

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is awesome just the volume is not too good. The picture quality is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new TV. It practically works itself . I love the excellent color it shows . It compliments my surround sound perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A perfect product with an affordable price.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 85” Class CU7000 Crystal UHD 4K Smart Tizen TV offers an immersive viewing experience with its expansive 85-inch display. The Crystal UHD technology ensures stunning picture quality, delivering vibrant colors and sharp details. Its Smart Tizen platform provides easy access to a variety of streaming services and apps, enhancing your entertainment options. With its sleek design and impressive features, this TV is a great choice for anyone looking to elevate their home theater experience to the next level.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great tv great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture / great price for an 85 incher Mounts well Samsung built in user interface is laggy you might still need to buy a Roku 4K for it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Phenomenal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, picture and quality is amazing technology quick and easy plug and play set up! Would definitely buy again awesome addition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    My christmas present from hubby

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv!! Very clear and responds fast. Also easy to navigate and makes logging in to your streaming services convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t buy anything else

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Very fast processing. Crystal clear sound with or without a sound bar. Very pleased with this television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is big and nice, but the quality seems to be a little low. But for the price, things are good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    85” Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, picture is great. Easy setup. Took a while to get in store help with item. But was pleased after i got home and set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved this!!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my very first tv I got living by myself! I loved it no complaints! Picture quality good, sound also brightness. It checked off all my boxes thank you!

    I would recommend this to a friend