Customer Ratings & Reviews
- Model:
- UN85CU7000FXZA
- |
- SKU:
- 6537371
Customer reviews
Rating 4.7 out of 5 stars with 1628 reviews
(1,628 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Perfect!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a replacement for my 70” Vizio, and this Samsung has a great picture and was much easier to set up myself! I am very happy with this Best Buy purchase.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Volume
Rated 5 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear, bright, vibrant picture. Exactly what I was looking for. Volume is a little quiet, but nothing a soundbar can't fix.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Volume
Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV definitely value for money picture quality is great the volume is a little low but I can work with that.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture looks nice, easy to install. Used this for our conf room to upgrade from a 50" TV and what a difference it makes.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a basement TV. Opted for this TV over another expensive Bravia. Love Samsung. Picture is great. Interface is fantastic. Faster than the Sony. They need to ship a full size remote with it though. I purchased a third party one which works great.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Huge!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for my living room, the picture is amazing and love the smart features on it. Only problem i have now is looking for a tv stand to place this on
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Samsung 85”
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound are amazing. The price is decent.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
I love this TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Recommend this product 100% The Imagen is very clear very easy to work with the tv app The remote control is very simple and easy
I would recommend this to a friend Rated 5 out of 5 stars
Hreat picture
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put this up in my garage Fan Cave for football games. Great image even when watching from the driveway tailgate.
I would recommend this to a friend- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Quality is great and the price was even better. I know next year there will be bigger.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good purchase, it is large, beautiful, the colors make the images look spectacular, an excellent purchase
I would recommend this to a friend - Pros mentioned:Tv sizeCons mentioned:Weight
Rated 5 out of 5 stars
Bigger than I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best tvs I have owned. It is a little heavy so make sure you have ample help to set it up.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Happy But
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a beast, 100 lbs make sure you have 2 people to hang it, I put it on a "Mount It" "The Beast" articulating mount that supports 275 lbs from amazon 200.00, protect your investment, sound sucks, plan on a sound bar, have to set brightness to just above lowest level, only 3 hdmi no av input need adapter for that, arc output taken up by sound bar, leaves you 2, better get a switch to add more, picture is good once you get it dialed in, tuner is very good pulled 95 channels off antenna, samsumg tv adds alot more channels. Overall for 900.00 bucks very happy with purchase, just plan on another 300 for mount and soundbar, make sure you mount to studs this tv is a monster. Get it delivered, dont chance your buddys pick up. Delivery was free, bought on Black Friday
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
85 inch tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price its a great tv easy setup good qualities just all depends on whatever your watching or playing.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this television screams User Friendly!! Easy set up, picture quality is amazing!!! My favorite TV purchase in years!!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Samsung 85", CU7000 Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent image, easy to set up. Remote control needs to be easier to operate-should have labels instead of icons, unless you provide orientation.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Amazing Picture Samsung 85"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light, crisp and clear picture. Sound quality is good. Easy install and very light. We love it!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the TV a month ago and had geek squad wall mount it. Picture and sound are great and its easy to navigate.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is huge. Love the picture quality, only down fall is i recommend professional installation when installing on wall.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Speakers
Rated 3 out of 5 stars
Great picture, the audio sucks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is beautiful. The audio sucks! It's non-existent. Turned up to 100, we still can't hear the TV, and what we can hear is all distorted at this level. Has too tiny speakers. Had to Bluetooth connect the TV to my Bluetooth stereo receiver to be able to listen to TV through the stereo. Either that or spend more money on a sound bar. Who wants to be forced to spend more money to hear a $1300 TV that they just bought!? Be prepared, you will have to do this too! And I guarantee we won't get 17 years out of this TV, like we did with our last 65" Mitsubishi projection TV. Modern appliances are of low quality these days!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TedO,
Thank you for sharing your experience with low volume on the Samsung CU7000 TV. Please know we are here to help you, and there are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
I hope these tips help you enjoy your new product.
You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor







