Customer Ratings & Reviews
- Model:
- UN85CU7000FXZA
- |
- SKU:
- 6537371
Customer reviews
Rating 4.7 out of 5 stars with 1629 reviews
(1,629 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Good not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price but the remote and menu option screens are terrible. Picture quality is good, sound quality ok, make sure to get a soundbar.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! We have been enjoying it since December and we love how clear the images look and the sound is also great! The size of the tv is also another factor we are considering when making a review! We love everything about this tv.
I would recommend this to a friend - Pros mentioned:Picture quality, Tv size
Rated 5 out of 5 stars
85 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv size is perfect and look amazing for the living room
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 4 out of 5 stars
Samsung 85 in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv love the size and color sound is ok works very will with all my Samsung devices very happy with this
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung Tv is the best!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TVs are known for their strong display quality, offering sharp images, vibrant colors, and great contrast! The one I got is really good! I’ll definitely be using it for a long time!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Loving it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new Tv. Excellent picture quality and resolution. The response is on point. My only mistake was to buy the 85 inches which is bit too big for my living room. In order for it too look better it will have to go on the wall and needs a good quality mount. 75" would have been better choice in my case
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Black Friday Deal that was worth it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this TV after seeing it in store. Once I mounted the TV it looked even better. A smart TV with all my devices connected, as well as my kids can easily play their switch without the hassle of switching sources. Definitely worth my money.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was what I was looking for, a very clear and big amazing display, with vibrant colors and a fast responsive display, with a non reflective screen and an amazing brightness and sound quality. I LOVE this TV, it is the BEST TV I’ve had.
I would recommend this to a friend - Pros mentioned:Tv size
Rated 5 out of 5 stars
One Happy Husband!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my husband this for christmas honestly with as hard as he works and goes above and beyond he needed this more then anyone loves spending time together wayching tv and olays his video games
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Volume
Rated 4 out of 5 stars
Samsung 85
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv seems to be as good as any for the price im enjoying it volume could be better reason for 4 stars instead of 5
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
It's HUGE
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a true beast. make sure you measure, because this thing is way bigger than you would think. Great picture, plenty of inputs and strong sound even without the bar. A+
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Once you go 85 you dont go back
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start with i didnt need an 85inche tv but sure glad i got it, best has a great set up at the store and it made wanted the tv that much more love it
I would recommend this to a friend - Pros mentioned:Tv size
Rated 5 out of 5 stars
TV is the Best Buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my husband love love this tv!!! It’s wonderful and we can see everything it’s super clear. Our friends love it also. You have to get this Tv
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Missing Alexa APP
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this TV less than 2 weeks ago . We love it!!! The picture is clear and bright. we have a sound bar, and still trying to figure out max level. I think I got it figured out I just need to do it. All sports games are amazing!!! Very easy to assemble. The only thing I have to complain I is that it’s not Alexa ready. My app on my phone says that I just need to activate the app, but it’s nowhere to be found even after doing App search… so I guess I’m doomed to use the remote!!!
I would recommend this to a friendBrand response from Samsung
Posted .Hi MarianaA,
Thank you for your purchase and review! I'm sorry for any confusion about controlling your Samsung CU7000 TV with an Alexa Device. You can control your device this way, but you will need to follow the below steps:
1. Download the Smartthings App on your Android or Apple device and log in with the same account that you are signed into on your Samsung TV.
2. On the app, you will need to add your TV as a device if you have not already done so.
3. Using the Amazon Alexa app on your Android or Apple device, connect the app to Smartthings, which should be under Devices> Your Smart Home Skills. Follow the prompts to sign in to your Samsung Account and enable the device.
After following the prompts, you should be connected and can now control your Samsung TV with your Alexa device!
I hope this helps! if you ever need help, please do not hesitate to contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv. Plays great great sound. My only issue is it is a bit complicated to work with adding apps to the Home Screen.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung - 85" Class CU7000 Crystal UHD 4K Smart Ti
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money! Have had this over a year and I have not had ANY problems with this item. I would definitely buy this again and recommend it to a friend!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing stuff
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv, it’s so good the quality and the sound 10/10
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung - 85" Class CU7000 Crystal UHD 4K Smart Ti
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product here is very good. Its clarity is very good. The sound is very good. Best Buy service is very good. They made the product available to me very quickly and their service is very good.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV for the price. 85" televisions at this price point usually don't have this type of picture quality. I'm definitely happy about selecting this unit.The only problem would be that you definitely need a sound bar. This TV is not loud enough for my room size.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first smart tv. Easy to follow guide and download apps. Weight of tv is much lighter than older models. Plug ins in back are easily accesable but would recommend tv mount that is adjustable and pulls away from wall 8 " or so to make plugging in cables super easy for 1 person.
I would recommend this to a friend







