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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1629 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,629 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung - 85" Class CU7000 Crystal UHD 4K Smart Ti

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money! Have had this over a year and I have not had ANY problems with this item. I would definitely buy this again and recommend it to a friend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    One Happy Husband!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my husband this for christmas honestly with as hard as he works and goes above and beyond he needed this more then anyone loves spending time together wayching tv and olays his video games

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It's HUGE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a true beast. make sure you measure, because this thing is way bigger than you would think. Great picture, plenty of inputs and strong sound even without the bar. A+

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Samsung 85

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv seems to be as good as any for the price im enjoying it volume could be better reason for 4 stars instead of 5

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great picture

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this tv great picture and sound glad I got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tv ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv it the best tv I ever bought!! I love the Picture in Picture. The high definition, and the dound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Missing Alexa APP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this TV less than 2 weeks ago . We love it!!! The picture is clear and bright. we have a sound bar, and still trying to figure out max level. I think I got it figured out I just need to do it. All sports games are amazing!!! Very easy to assemble. The only thing I have to complain I is that it’s not Alexa ready. My app on my phone says that I just need to activate the app, but it’s nowhere to be found even after doing App search… so I guess I’m doomed to use the remote!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MarianaA,

      Thank you for your purchase and review! I'm sorry for any confusion about controlling your Samsung CU7000 TV with an Alexa Device. You can control your device this way, but you will need to follow the below steps:

      1. Download the Smartthings App on your Android or Apple device and log in with the same account that you are signed into on your Samsung TV.
      2. On the app, you will need to add your TV as a device if you have not already done so.
      3. Using the Amazon Alexa app on your Android or Apple device, connect the app to Smartthings, which should be under Devices> Your Smart Home Skills. Follow the prompts to sign in to your Samsung Account and enable the device.

      After following the prompts, you should be connected and can now control your Samsung TV with your Alexa device!

      I hope this helps! if you ever need help, please do not hesitate to contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great games look crisp easy mounting highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will buy again good deal and tv is amazing while watching a movie

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung - 85" Class CU7000 Crystal UHD 4K Smart Ti

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product here is very good. Its clarity is very good. The sound is very good. Best Buy service is very good. They made the product available to me very quickly and their service is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best decision ever!!! Clear, sound is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for the price. 85" televisions at this price point usually don't have this type of picture quality. I'm definitely happy about selecting this unit.The only problem would be that you definitely need a sound bar. This TV is not loud enough for my room size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart tv. Easy to follow guide and download apps. Weight of tv is much lighter than older models. Plug ins in back are easily accesable but would recommend tv mount that is adjustable and pulls away from wall 8 " or so to make plugging in cables super easy for 1 person.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size
    Cons mentioned:
    Speakers

    Rated 4 out of 5 stars

    Picture is amazing.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV ever . Speakers not to good . I love it so far .

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    TV Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV impresses with its stunning 4K display, intuitive interface, and versatile connectivity. The sleek design adds a touch of elegance to any room. While the remote could be more ergonomic, the overall experience makes it a top choice for those seeking a feature-packed smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Movie theater experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing TV! It’s better than being at the movies. Imagine watching your favorite movie or a brand new movie in the comfort of your own home. The color is beautiful and clear, the sound is amazing and even better with a sound bar plus it’s got everything you could need already on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Perfect size, perfect picture. I got the TV on a great deal so i was a little worried that I was sacrafing quality for size, but no problems here!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great Large TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value - easy to use and install and the picture quality is better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fits the room great. No tv is ever to big. I can’t even go to other peoples houses now because there tvs are to small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv at a fair price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv at a reasonable price. nice clarity that completers my living room

    I would recommend this to a friend
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