Customer Ratings & Reviews
- Model:
- UN85CU7000FXZA
- |
- SKU:
- 6537371
Customer reviews
Rating 4.7 out of 5 stars with 1628 reviews
(1,628 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color, Picture quality
Rated 4 out of 5 stars
Samsung 85 in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv love the size and color sound is ok works very will with all my Samsung devices very happy with this
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung - 85" Class CU7000 Crystal UHD 4K Smart Ti
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money! Have had this over a year and I have not had ANY problems with this item. I would definitely buy this again and recommend it to a friend!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Good not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price but the remote and menu option screens are terrible. Picture quality is good, sound quality ok, make sure to get a soundbar.
I would recommend this to a friend - Pros mentioned:Picture quality, Tv size
Rated 5 out of 5 stars
85 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv size is perfect and look amazing for the living room
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Loving it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new Tv. Excellent picture quality and resolution. The response is on point. My only mistake was to buy the 85 inches which is bit too big for my living room. In order for it too look better it will have to go on the wall and needs a good quality mount. 75" would have been better choice in my case
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
It's HUGE
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a true beast. make sure you measure, because this thing is way bigger than you would think. Great picture, plenty of inputs and strong sound even without the bar. A+
I would recommend this to a friend - Pros mentioned:Tv size
Rated 5 out of 5 stars
One Happy Husband!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my husband this for christmas honestly with as hard as he works and goes above and beyond he needed this more then anyone loves spending time together wayching tv and olays his video games
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Black Friday Deal that was worth it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this TV after seeing it in store. Once I mounted the TV it looked even better. A smart TV with all my devices connected, as well as my kids can easily play their switch without the hassle of switching sources. Definitely worth my money.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very good picture quality, I believe it’s 4k,This tv is pretty good other then the laggy menus.
I would recommend this to a friend Rated 5 out of 5 stars
Best Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv I have ever bought. Great picture and quality.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Volume
Rated 4 out of 5 stars
Samsung 85
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv seems to be as good as any for the price im enjoying it volume could be better reason for 4 stars instead of 5
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Missing Alexa APP
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this TV less than 2 weeks ago . We love it!!! The picture is clear and bright. we have a sound bar, and still trying to figure out max level. I think I got it figured out I just need to do it. All sports games are amazing!!! Very easy to assemble. The only thing I have to complain I is that it’s not Alexa ready. My app on my phone says that I just need to activate the app, but it’s nowhere to be found even after doing App search… so I guess I’m doomed to use the remote!!!
I would recommend this to a friendBrand response from Samsung
Posted .Hi MarianaA,
Thank you for your purchase and review! I'm sorry for any confusion about controlling your Samsung CU7000 TV with an Alexa Device. You can control your device this way, but you will need to follow the below steps:
1. Download the Smartthings App on your Android or Apple device and log in with the same account that you are signed into on your Samsung TV.
2. On the app, you will need to add your TV as a device if you have not already done so.
3. Using the Amazon Alexa app on your Android or Apple device, connect the app to Smartthings, which should be under Devices> Your Smart Home Skills. Follow the prompts to sign in to your Samsung Account and enable the device.
After following the prompts, you should be connected and can now control your Samsung TV with your Alexa device!
I hope this helps! if you ever need help, please do not hesitate to contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung - 85" Class CU7000 Crystal UHD 4K Smart Ti
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product here is very good. Its clarity is very good. The sound is very good. Best Buy service is very good. They made the product available to me very quickly and their service is very good.
I would recommend this to a friend - Pros mentioned:Tv sizeCons mentioned:Speakers
Rated 4 out of 5 stars
Picture is amazing.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV ever . Speakers not to good . I love it so far .
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Perfect size, perfect picture. I got the TV on a great deal so i was a little worried that I was sacrafing quality for size, but no problems here!!
I would recommend this to a friend Rated 5 out of 5 stars
Great tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a wonderful tv. Picture quality is fantastic.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fits the room great. No tv is ever to big. I can’t even go to other peoples houses now because there tvs are to small.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Very clear and good price. The images are colorful and it’s super simple to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV for the price. 85" televisions at this price point usually don't have this type of picture quality. I'm definitely happy about selecting this unit.The only problem would be that you definitely need a sound bar. This TV is not loud enough for my room size.
I would recommend this to a friend Rated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this Samsung TV a year ago. It’s very nice and affordable.
I would recommend this to a friend







