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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1629 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,629 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Movie theater experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing TV! It’s better than being at the movies. Imagine watching your favorite movie or a brand new movie in the comfort of your own home. The color is beautiful and clear, the sound is amazing and even better with a sound bar plus it’s got everything you could need already on it.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    TV Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV impresses with its stunning 4K display, intuitive interface, and versatile connectivity. The sleek design adds a touch of elegance to any room. While the remote could be more ergonomic, the overall experience makes it a top choice for those seeking a feature-packed smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really big, which I didn’t expected, but I love it. I love playing COD and watching my Ravens.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size
    Cons mentioned:
    Speakers

    Rated 4 out of 5 stars

    Picture is amazing.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV ever . Speakers not to good . I love it so far .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the picture quality and ease of navigation through the apps. For the price I think it's good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV's got an awesome picture. I don't care for the remote. The remote does not have very good distance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great Large TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value - easy to use and install and the picture quality is better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Fantastic TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great! The picture quality is excellent and the value of the tv is fantastic. My fiance and I use it primarily for gaming and it does really well with black and high contrast moments. I would recommend getting a sound bar for a heightened experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved this!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my very first tv I got living by myself! I loved it no complaints! Picture quality good, sound also brightness. It checked off all my boxes thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV. You won't regret it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Big and heavy. Difficult to mount and our first one arrived broken. Best buy was amazing in returning and getting us the replacement. Great picture. The menu seems a little more difficult to navigate than older models. Football and movies look awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our entire experience from purchase through first month of use was great. We got the tv at a great price. The delivery was well coordinated. The installation was easy. Our kids like it because of the ease of using the apps and the incorporated Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Perfect size, perfect picture. I got the TV on a great deal so i was a little worried that I was sacrafing quality for size, but no problems here!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a great picture is easy to install and set up I am very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I would buy it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television has an excellent picture and is easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t buy anything else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Very fast processing. Crystal clear sound with or without a sound bar. Very pleased with this television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Does what it need to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good. The volume isn’t that great therefore I purchased a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. We got this for our work break room and it's crystal clear, the sounds on it is great which isn't always the case with flat screen TV's. It's easy to connect a laptop via Bluetooth for presentations. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great bargain 85" flat screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 85" flat screen tv for $1200 is a bargain! I mounted it on the wall of my living room and it looks aweosme. The picture is amazing and the operating system to find apps is user friendly. I took away a star because sometimes it lags or goes really slow to switch between apps or turn off the tv. I'll push the home button, then nothing happens, so I'll push it again a couple times, nothing. Then the tv goes crazy from all the commands.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fits the room great. No tv is ever to big. I can’t even go to other peoples houses now because there tvs are to small.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great games look crisp easy mounting highly recommend

    I would recommend this to a friend