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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1629 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,629 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good product, purchase process needs som work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I must say that the tv is awesome! I am super happy with its size, specs, and functionality. However, the purchase process leaves a lot to be desired. My original order was for a different tv. After two purchases and two discussions with representatives, my order was cancelled and I ended up with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Picture is crisp and clear. Pain to unbox but it is a big TV so its expected. Setup was easy. Sound seems to be not that great. I either need a Sound bar or change a setting.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Graphics

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality images, Movies and live games look great like the real life action right in our living room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really picked up this TV on a whim on Super Bowl Sunday. It was on sale, and while not the top of the line Sammi, it has one heck of a great picture. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    amazing tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent image and sound quality and does not generate heat, It's like having a movie theater at home

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has excellent picture quality. The service from Best Buy was exceptionally professional. They kept me informed of the delivery and everything went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 85"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging was great and unboxing was easy. You will need two people to unload. Picture quality is really good, functionality is what you would expect from Samsung. One criticism that I have is that the remote seems really cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tv ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv it the best tv I ever bought!! I love the Picture in Picture. The high definition, and the dound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insanely huge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t expect the tv to be insanely huge in person but once it’s on your living room and you sit and watch movie the experience you received is unmatched really feels like you’re in the action.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best TV out there, picture quality is amazing. Would recommend buying the Samsung sound system with it for better experience

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Worth the money. Great picture. Good sound quality. Would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality TV. Beautiful picture and a good array of available smart TV apps. Works perfectly as an office display for announcements and meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 inches tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great love it show a great picture. The sound is great love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow talk about size and amazing resolution!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond happy with this tv! From the picture quality to the way the picture is so dynamic. Connected & found all my samsung devices easily. Movie nights just got better!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    best tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality tv, size and image is good for entertainment

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 85"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 85-inch screen size is nothing short of impressive. It transforms our classrooms. The size is perfect for creating a cinematic atmosphere without compromising on picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very satisfied 85" Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase. Picture quality is great, especially for the price. Have another Samsung tv for at least 7 years, which helped with the descision to stay brand loyal.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever….even though we couldn’t fit in suv…. Once we got home luv it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this for $1200 was insane! I know it isn't the best of the best, but for the price and the size, picture is crystal clear. Love watching movies and sports and gaming on it. 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV -Samsung - 85” Class CU7000 Crystal UHD4K

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Was originally using a projector but I found this TV ideal. Works great and has some free TV channels that can save you the money you would use on Cable.

    I would recommend this to a friend