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Customer Ratings & Reviews

Your price for this item is $219.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 1628 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,628 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is absolutely amazing. I'd been procrastinating about getting an 85 inch television because of the price being too high but I got a great deal on black Friday so I couldn't pass it up. Great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung always comes through

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv right before Thanksgiving, it was so easy to het set up. It integrated with my surround sound and game system devices flawlessly. Picture quality is great!! 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best TV out there, picture quality is amazing. Would recommend buying the Samsung sound system with it for better experience

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has excellent picture quality. The service from Best Buy was exceptionally professional. They kept me informed of the delivery and everything went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really picked up this TV on a whim on Super Bowl Sunday. It was on sale, and while not the top of the line Sammi, it has one heck of a great picture. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85" Samsung Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome TV! This replaced a 5 year old 83" that developed a vertical shadow. This new one cost 30% of what I paid for the earlier 83" and has an absolutely beautiful picture. Would Strongly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good product, purchase process needs som work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I must say that the tv is awesome! I am super happy with its size, specs, and functionality. However, the purchase process leaves a lot to be desired. My original order was for a different tv. After two purchases and two discussions with representatives, my order was cancelled and I ended up with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality, sound, and the overall responsiveness has been wonderful. It's hard to beat the price as well for an 85 inch Samsung with the specs it has. It's been a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture love it would recommend if your looking for a great tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV! The TV Has a sound feature that allows the sound to follow across the screen, interactively. Clear picture. It's not the picture hang model, however, it Hangs pretty flat against the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Picture is crisp and clear. Pain to unbox but it is a big TV so its expected. Setup was easy. Sound seems to be not that great. I either need a Sound bar or change a setting.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Buy OLED, Save in the long run.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv but wish i got the OLED . but great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful string colors on the screen- i feel like I’m at the theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend purchasing it. Excellent quality and price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow talk about size and amazing resolution!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond happy with this tv! From the picture quality to the way the picture is so dynamic. Connected & found all my samsung devices easily. Movie nights just got better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new TV,stunning and beautiful, definitely recommend and might buy another

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insanely huge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t expect the tv to be insanely huge in person but once it’s on your living room and you sit and watch movie the experience you received is unmatched really feels like you’re in the action.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best TV in the market with the price range, I have played a lot of ps5 games and trust me when I say there was absolutely no delay when compared to my 240hz monitor. Cannot expect more from a UHD screen. Pixels are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 85"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 85-inch screen size is nothing short of impressive. It transforms our classrooms. The size is perfect for creating a cinematic atmosphere without compromising on picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very satisfied 85" Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase. Picture quality is great, especially for the price. Have another Samsung tv for at least 7 years, which helped with the descision to stay brand loyal.

    I would recommend this to a friend