Customer Ratings & Reviews
- Model:
- UN85CU7000FXZA
- SKU:
- 6537371
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
85" Samsung Christmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Tv, great color and it was at a great price. The only thing the sound needs some work and luckily we were gifted a sound bar for Christmas to give the sound more volume. that is the only issue we have with the TV
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t be happier with this purchase, my family and I watch movies every night or sports!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung tv gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance since the day that we started using this tv, clear picture and audio, family loves it so much
I would recommend this to a friend Tv review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was amazing. Great picture great sound. Definitely will buy again
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung 85"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great product love the way the tv show, the colors are vivid and truly come to live in all show/movies.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Smart 85”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, perfect for my living room, quality, picture sound is perfect. Would definitely buy another one if I had more room.
I would recommend this to a friend - Pros mentioned:Picture quality
Best Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great quality is great. Speed of the TV is great. Movement is good doesn’t lag overall great TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the tv, the picture is sharp and have not had any issues. Was amazed that it was lighter than the 65 inch tv I replaced.
I would recommend this to a friend - Pros mentioned:Color
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful color and it is overall a great television. It was a Christmas gift for my husband and he loves it!
I would recommend this to a friend Samsung tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv good quality good evening tks good good good
I would recommend this to a friend- Pros mentioned:Picture quality
megatron tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its all i wanted. clear pics, huge, its awesome. But as a male, i wud try to get a tv the size of the wall!!!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome size TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great. Size is huge mounted in the wall and sounds is really good. Great TV for the price. It is worthy!!
I would recommend this to a friend - Pros mentioned:Picture quality
Gift for hubby
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this on Black Friday for my husband's birthday & Christmas gift. He loves it! The picture is excellent.
I would recommend this to a friend - Pros mentioned:Picture quality
85 inc baby
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic choice. This brought our living room into a new dimension. Love it
I would recommend this to a friend - Pros mentioned:Picture quality
Huge TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and picture. I love Samsung products, I’ve never had any issues with their televisions.
I would recommend this to a friend - Pros mentioned:Picture quality
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great but when showing black screen grey/lighter streaks come from the corners towards the center you dont notice it unless the screen is all black other than that its perfect sound quality is much better than my Hisense and lg tvs
I would recommend this to a friendBrand response from Samsung
Posted .Hi JonA,
Thank you for purchasing the Samsung CU7000 TV and for sharing your experience with your TV not displaying properly. You may want to try the following troubleshooting steps:
1. If any external devices are connected, check all input cable connections
2. If the issue persists, define precisely what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines.
3. Try changing channels using the remote control. Is the issue the same on all channels?
4. Press the Home button (looks like a house), select Source, and choose another input source. Is the issue the same on all sources?
5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test)
6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception
Should your issue persist, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Clear picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is very good and it's really clear. It was a Christmas present for my husband and he loved it!!
I would recommend this to a friend - Pros mentioned:Picture quality
85' Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a quality product. The picture is clear and perfect. The sound is good I recommend you to purchase this.
I would recommend this to a friend - Pros mentioned:Picture quality
85 inch tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy looks good sound is on point otter trim is not to think where it takes from the look of the tv
I would recommend this to a friend Great value for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had been eyeing this TV for about 4 months before buying. There may be "better" sets out there, for 2-3 times the expense, but for my money this hit the spot. Easy set up, enough HDMI ports, seamlessly integrated to my SONOS system, and filled the space above the entertainment credenza perfectly! If they still have stock, go get one today!! The stock speakers leave a lot to be desired, but don't we all hook them up to a sound bar anyways?
I would recommend this to a friend