Customer Ratings & Reviews
- Model:
- UN85CU7000FXZA
- SKU:
- 6537371
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV sound size everything. The speaker and sound bar sounds very loud clear and good
I would recommend this to a friend - Pros mentioned:Tv size
TV’s plus!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for our Church. We purchased five TV’s. Our technology has been taken up a notch.
I would recommend this to a friend TV samsung
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lindisimo TV y me encantó la atención quisiera volver a comprarlo
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the tv, the picture is sharp and have not had any issues. Was amazed that it was lighter than the 65 inch tv I replaced.
I would recommend this to a friend - Pros mentioned:Picture quality
Huge! Beautiful!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works beautifully! Color is amazing. Samsung overall is a great brand! At least a 2 person job to carry!
I would recommend this to a friend - Pros mentioned:Picture quality
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great but when showing black screen grey/lighter streaks come from the corners towards the center you dont notice it unless the screen is all black other than that its perfect sound quality is much better than my Hisense and lg tvs
I would recommend this to a friendBrand response from Samsung
Posted .Hi JonA,
Thank you for purchasing the Samsung CU7000 TV and for sharing your experience with your TV not displaying properly. You may want to try the following troubleshooting steps:
1. If any external devices are connected, check all input cable connections
2. If the issue persists, define precisely what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines.
3. Try changing channels using the remote control. Is the issue the same on all channels?
4. Press the Home button (looks like a house), select Source, and choose another input source. Is the issue the same on all sources?
5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test)
6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception
Should your issue persist, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Samsung 85"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional picture and sound for the price. Light weight but a bit bulky to transport as you would imagine
I would recommend this to a friend - Pros mentioned:Picture quality
Best purchase I made!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung 85' I was hesitant about buying it... but I'm so glad I did! Now sometimes I say what took me so long..
I would recommend this to a friend - Pros mentioned:Tv size
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment! A very good tv. Bought it for my bed room and maybe to big but heck it’s well worth it!
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it. Wished I went with the Qled tho! Still an amazing tv and great time for movies and video games!
I would recommend this to a friend - Pros mentioned:Picture quality
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV! The picture and sound quality is phenomenal and it’s extremely fast. I couldn’t be happier.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and images look amazing , tv has a slime frame that helps it sit flush with the wall
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV - Looks great on a wall!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, beautiful picture, and tons of smart tv features. I would have given 5 stars, but the Motion Technology isn't as clear as I would like it to be and sound is much smaller than the screen.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price makes going home to watch a movie much more enjoyable!!
I would recommend this to a friend Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Tv and excellent condition. I would recommend it. It still working good.
I would recommend this to a friend- Pros mentioned:Picture quality
Excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Great picture. Was delivered real fast to the house.
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect tv coming from an old one.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice quality and very fast too. Coming from a very old TV so this one is a huge upgrade for me.
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound quality Recommend Slim fit Smart tv setup simple
I would recommend this to a friend - Pros mentioned:Picture quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool, love it !!!!! Bigger and better , the kids are over the moon!
I would recommend this to a friend - Cons mentioned:Volume
Great big screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice big tv as advertised and looks great. The volume could be better but nothing a sound bar doesn't fix.
I would recommend this to a friend