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Customer Ratings & Reviews

Your price for this item is $219.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 1628 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,628 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lizz' tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and colors,easy set up. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality matches the price. It’s a great TV for the price, it just doesn’t have the best features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv...great service, never any problems with samsung or best buy. they're the best

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Samsung 85” Smart TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for the price. Exactly what you’d expect from Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    85 in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall picture quality is decent, not quite what I was hoping for but for $900 it's a great TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spartanburg Best Buy the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is pretty awesome and the service that the staff at the Spartanburg Best Buy gave me the best service. I enjoyed my experience at that location. this TV definitely has all the functions that you would need. Plus Samsung TV is amazing you really can’t beat the Samsung product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Also awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience. I will buy there again and definitely recommended to somewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture wonderful colors this television is a must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone I spoke to was excellent! Very Helpful, courteous, polite, willing check - even the installer, Nick was superb & very knowledgeable and swift. “Best Buy” was a genuine pleasure to do business with. Entire transaction was first class!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Samsung TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV. Especially for the price. But be warned. It will be way bigger in your place vs. the store display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 10

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was everything I ever needed includes Xbox gaming app and Nvidia GEFORCE Now plus an HDMI 2.1 a gamer TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" T.V.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We searched other stores for this exact T.V. and everyone was over-priced, We checked out Best Buy and to our surprise they were the most reasonable...We Love our new purchase, and Please dont forget your surround sound...Awesome Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Video is so clear. Got it during a sale so feel like the price was not too bad. Sound can vary though. Real loud on some apps, though maybe its more the apps’ issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to an 85 inch tv from a 75 for Christmas. The color is excellent and the capability of the tv is amazing. Delivery from Best Buy was great and the Geek Squad were efficient, polite and friendly. Very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who have my new TV? I get compliments all the time on the size in the colors.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great deal!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Picture quality is great with amazing features!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 85 tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price, picture, functions, sound average, best with sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice picture and sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good so far. Picture is clear and vivid and good sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV, buy new not open box.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an Open Box - Excellent condition, however when I arrived to pick up the TV, it was not in Excellent condition according to the excellent condition description - — with no physical flaws, scratches or scuffs" The TV had a chunk of the bevel broken off, but was found in the packaging. I was able to glue the broken piece back into place.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for the price. Would recommend to anyone in search of a TV.

    I would recommend this to a friend