Customer Ratings & Reviews
- Model:
- UN85CU7000FXZA
- SKU:
- 6537371
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.
This summary was generated by AI based on customer reviews.
Another Great Samsung TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV. Especially for the price. But be warned. It will be way bigger in your place vs. the store display.
I would recommend this to a friendPerfect 10
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was everything I ever needed includes Xbox gaming app and Nvidia GEFORCE Now plus an HDMI 2.1 a gamer TV
I would recommend this to a friend- Pros mentioned:Picture quality
Great picture quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, love the size it really fulfilled my expectations
I would recommend this to a friend - Pros mentioned:Picture quality
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy, tv shows great. App on tv works great with Spectrum app
I would recommend this to a friend 85 Inch Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I worked with Best Buy geek squad agent I. My recent TV exchange. I am amazed by the services I received. She was so helpful. I really appreciate her help. I recommend that she be promoted to a higher position. Nicholas
I would recommend this to a friend- Pros mentioned:Picture quality
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice tv with great picture quality. I have 3 in differnt sizes
I would recommend this to a friend Awesome experience!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This process was so easy! I had three televisions in my cart trying to decide when the Black friday sale hit. The cart automatically adjusted, i checked out, hubby picked it up and it has been installed! Too easy!!
I would recommend this to a friend- Pros mentioned:Picture quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture clear like ur n ur own movie theater
I would recommend this to a friend Also awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome experience. I will buy there again and definitely recommended to somewhere.
I would recommend this to a friend- Pros mentioned:Picture quality
85 in TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good picture quality nice size. And can’t go wrong with a Samsung
I would recommend this to a friend - Cons mentioned:Weight
TV got delivered with a broken screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When Best Buy service delivered my television today, the television screen showed it was completely shattered. I am not sure whether the screen itself was already broken before Best Buy started delivering or got broken while delivering. But this clearly upset me. And I found that the television is way too heavy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BryantS,
I'm very sorry to hear that your CU7000 TV was delivered with a broken screen. I recommend getting in touch with Best Buy to resolve this issue. If you need any help, do not hesitate to reach out to Samsung Customer Service at at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
GREAT PICTURE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PICTURE NICE TV AND WILL BUY AGAIN I RATE THIS 5
I would recommend this to a friend Great TV for a Great price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV for home theater, sports games and large gatherings. Highly recommend this , Best Buy was great with the free home delivery.
I would recommend this to a friendtv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheapist product and its very nice .size is very nice
I would recommend this to a friend- Pros mentioned:Picture quality
NEW TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV looks good. I like the way that it looks. I like the size.
I would recommend this to a friend goodTV, but Sony is better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good TV, but comparing with Sony (Sony - 85" Class X80K LED 4K UHD Smart Google TV), It seems like Sony have better quality on pictures. and also with my Moto cellphone, I can easily cast to Sony TV. With this one, it is hard, even if I have downloaded some software to my cell phone, I still not able to figure out, so switch to Sony.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sonny,
We appreciate your review of the CU7000 TV and are here to assist you with connecting your Android device to the TV.
First, make sure both your Android device and TV are up to date with the latest Firmware. On your TV, go to Settings> Support> Software Update.
Next, make sure both devices are connected to your home Wi-Fi Network.
Then to wirelessly connect the CU7000 TV to your mobile device, go to Smartphone Screen Sharing (Smart View) in the Connection Guide and then try to connect.
Home > Source > Connection Guide > Smartphone > Screen Sharing (Smart View)
I hope this helps; if you need further assistance, please get in touch with Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Great experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was so easy for my online purchase! And did curbside pickup and was amazed at the short amount of time I had to wait and the man who brought it out was very polite and helpful!
I would recommend this to a friendGreat Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv…especially for the price. Will only purchase Samsung TV’s from now on. I went to Best Buy to look at it, then went home to order it online. Best Buy had it delivered to my door the next day.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy first time samsung tv good quality I am happy __
I would recommend this to a friend TV 85”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am delighted with my purchase. The product arrived in perfect condition and exactly as described on the page. In addition, the shipping was fast and the customer service was exceptional.
I would recommend this to a friend