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Customer Ratings & Reviews

Your price for this item is $219.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 1628 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,628 reviews
  • Rated 5 out of 5 stars

    Mark Jones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark Jones well my purchasing made with my Best buy card I would recommend it to it all of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a Great price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for home theater, sports games and large gatherings. Highly recommend this , Best Buy was great with the free home delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV has great picture quality and great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 4 out of 5 stars

    GREAT TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great! Remote is too small and difficult to read button funtions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality for the price. The tv does however pick up a reflection.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture clear like ur n ur own movie theater

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, love the size it really fulfilled my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I need an electronic device, Best Buy is the best option, the best quality and service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, tv shows great. App on tv works great with Spectrum app

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice tv with great picture quality. I have 3 in differnt sizes

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    GREAT PICTURE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PICTURE NICE TV AND WILL BUY AGAIN I RATE THIS 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 Inch Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked with Best Buy geek squad agent I. My recent TV exchange. I am amazed by the services I received. She was so helpful. I really appreciate her help. I recommend that she be promoted to a higher position. Nicholas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv hugeee

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it not that loud sound wise but otherwise no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This process was so easy! I had three televisions in my cart trying to decide when the Black friday sale hit. The cart automatically adjusted, i checked out, hubby picked it up and it has been installed! Too easy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheapist product and its very nice .size is very nice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    85 in TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good picture quality nice size. And can’t go wrong with a Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was so easy for my online purchase! And did curbside pickup and was amazed at the short amount of time I had to wait and the man who brought it out was very polite and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv ………………………………………………………………………………really great tv

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    TV got delivered with a broken screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Best Buy service delivered my television today, the television screen showed it was completely shattered. I am not sure whether the screen itself was already broken before Best Buy started delivering or got broken while delivering. But this clearly upset me. And I found that the television is way too heavy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BryantS,

      I'm very sorry to hear that your CU7000 TV was delivered with a broken screen. I recommend getting in touch with Best Buy to resolve this issue. If you need any help, do not hesitate to reach out to Samsung Customer Service at at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv great customer service! Best Buy never misses!

    I would recommend this to a friend