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Customer Ratings & Reviews

Your price for this item is $219.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 1628 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,628 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    NEW TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks good. I like the way that it looks. I like the size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    goodTV, but Sony is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good TV, but comparing with Sony (Sony - 85" Class X80K LED 4K UHD Smart Google TV), It seems like Sony have better quality on pictures. and also with my Moto cellphone, I can easily cast to Sony TV. With this one, it is hard, even if I have downloaded some software to my cell phone, I still not able to figure out, so switch to Sony.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sonny,

      We appreciate your review of the CU7000 TV and are here to assist you with connecting your Android device to the TV.

      First, make sure both your Android device and TV are up to date with the latest Firmware. On your TV, go to Settings> Support> Software Update.

      Next, make sure both devices are connected to your home Wi-Fi Network.

      Then to wirelessly connect the CU7000 TV to your mobile device, go to Smartphone Screen Sharing (Smart View) in the Connection Guide and then try to connect.

      Home > Source > Connection Guide > Smartphone > Screen Sharing (Smart View)

      I hope this helps; if you need further assistance, please get in touch with Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv…especially for the price. Will only purchase Samsung TV’s from now on. I went to Best Buy to look at it, then went home to order it online. Best Buy had it delivered to my door the next day.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy first time samsung tv good quality I am happy __

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV 85”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am delighted with my purchase. The product arrived in perfect condition and exactly as described on the page. In addition, the shipping was fast and the customer service was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this tv it works wonderful and is clear and outstanding

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    use of the television

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and functionality, although its useful life was very short, it only worked for a year.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Customer review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote should have numbers or voice commands like the 75inch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Conway Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily Purchased online at a great price, Awesome Curbside Service from the check in and being very secure to the loading and strapping it down! Great job guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IBuying online at Best Buy is very convenient and their products are very good. Best buy never fails love it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    A Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price. No complains so far, and you get Samsung quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Price/Performance TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with price/performance of this TV. Have it mounted outside under a dry canopy. Was concerned about the refresh rate and sports broadcasts. Have no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    85 inch TV that is nice for the cost. Good picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG SMART TV 85”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE MY NEW 85” SAMSUNG SMART TV! BEST CUSTOMER SERVICE WAS SUPER HELPFUL THE GUYS LOADED THE TV INTO MY TRUCK! Purchase was fast and easy online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed great and Good customer service. The customer service representative that attended to me was very nice

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing definitely recommend. It is very heavy though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it my kid will enjoy the TV since I put it in the living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent workmanship and friendly workers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with Nick who helped me purchase85 inch Samsung tv.When Jayden from geek squad put it on wall mount he explained how to use remote and assured us he would return if we needed anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and the customer service rep was top notch .I will Buy from Best Buy again and again and again and thanks for all You do To Make me Have a wonderful experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 Samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent open box buy. No issues and no flaws . I’ll buy another one when I get mad and break this one again

    I would recommend this to a friend