Customer Ratings & Reviews
- Model:
- UN85CU7000FXZA
- SKU:
- 6537371
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.
This summary was generated by AI based on customer reviews.
Samsung - 85” Class CU7000 Crystal UHD 4K TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great. The two men from the Geek Squad who delivered it did a real good job. I also got the five year extended warranty. It was really a great deal.
I would recommend this to a friend85 Samsung
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent open box buy. No issues and no flaws . I’ll buy another one when I get mad and break this one again
I would recommend this to a friendFinally supports Crunchyroll
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The amount of time my sister and I have spent watching anime on this TV is ungodly. We'll continue to do so. Extra Crispy TV, very nice, 10/10.
I would recommend this to a friendVery pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you can't beat it... Easy to set up and the delivery guys where on time... careful and took it to the room I was later going to set it up in
I would recommend this to a friendBest product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it my kid will enjoy the TV since I put it in the living room
I would recommend this to a friendZEKE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is perfect but who i really want to acknowledge is zeke that assisted me at my lical bestbuy. Very smart young man and very helpful. Helped me with a dilemma i had.
I would recommend this to a friendFathers day gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my dad and thought it might be too technical for him. Nope he loves it... Mirroring his phone and using his bluetooth heaphones to listen at night... Great features
I would recommend this to a frienduse of the television
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and functionality, although its useful life was very short, it only worked for a year.
I would recommend this to a friendTV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for my dad and he loved it! I RECOMMEND
I would recommend this to a friend5 stars
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 stars 5 stars 5 stars 5 stars 5 stars 5 stars 5 stars
I would recommend this to a friendSamsung
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quality. Recommend for everyone, before used different brands, samsung is the best
I would recommend this to a friendGreat job !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shopped on line and got the best price at BEST BUY and got the appointment at the time of purchase for delivery and install.
I would recommend this to a friendGood value large format tv.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has been great, and it’sa good value for its size.
I would recommend this to a friendBest TV in market
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video quality of the TV is very nice and I have been useing the TV for last 10 months and had no issues with video lag or software lag. It is also best for gaming specifically for PS5
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv, it’s perfect for my mancave. The Samsung operating system is smoother that fire edition on the Toshiba’s that I have in my bedroom
I would recommend this to a friendGreat product!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great tv. Looks great and connects to all my devises great and i can use the tv romote with my firebox tv as well.
I would recommend this to a friendDelivery Drivers were top notch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery experience was seamless!! It’s refreshing to have a delivery run so smooth. An advance phone call and great customer service.
I would recommend this to a friend85 inch Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and organized also on time deliver I'm looking forward to doing business soon. With Best Buy
I would recommend this to a friendSamsung 85 inch tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung products so we had to get the tv this tv has been great excellent experience staff at the Dewitt NY location were very helpful
I would recommend this to a friend- Pros mentioned:Picture quality
Big affordable TV with basic picture quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV if you don't care much for picture quality and features but want a big TV. I ended up returning just because wanted a much better Samsung TV with much better picture quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JohnWick,
We appreciate you sharing your experience with Samsung’s CU7000 and detailing why you decided to replace it with a different model. Thank you for being a loyal Samsung customer.
Your feedback regarding this model is important to us and will be shared with our internal teams. Should you have questions or need assistance with settings, setup, or features with your new Samsung TV, please know we are always here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor