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Customer Ratings & Reviews

Your price for this item is $219.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 1628 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,628 reviews
  • Rated 5 out of 5 stars

    Fastest Pickup Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prettty much in and out. Great customer service from the register to the loading of the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, but multiple people needed to mount it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, but definitely not a small job to mount. Get a couple friends to help out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at the right price. The shipment was on time as well as great TV resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great big tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great big tv love that it works with many apps . Also love that I can do screen share from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inches smart Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 85inch tv. Will buy more from Best Buy. Delivery and installation was great. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and performance! The tv was easy to install and the best buy team was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung T.V

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery. The T.V was in perfect shape when it was delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television was the perfect purchase I could ever ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered in perfect condition. No issues with mounting TV and it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service really helpful. Got me what I was looking for and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85 “

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv fast shipping I im very happy Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing, honestly, one of the best purchases I've made in a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85” tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this purchase. Everyone at the store were helpful and Courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv, no problems since i bought it every thing works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At Best Buy there are many specials, I recommend them, it is a good option to buy there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service!!!! They were quick and had great advice and specs on each brand!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good value tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value TV. Notice some motion blurring while playing xbox one x. The menu is horrible. They seems to get more diluted by adds and backgrounds with every revision.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Luker,

      We appreciate your feedback on your CU7000 TV’s interface and picture when watching fast-motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.

      - Off: Picture Clarity Settings will always be off
      - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
      - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.

      I also recommend ensuring you are running the latest Firmware. Go to Settings> Support> Software Update.

      Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watch a movie and my favorite show all the time and i add LED and it’s amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV arrived on time. It was delivered right to the room it was to be used and works excellently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended this Tv and i'm really happy with my purchase.

    I would recommend this to a friend