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Customer Ratings & Reviews

Your price for this item is $219.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 1628 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,628 reviews
  • Rated 5 out of 5 stars

    Football TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and wonderful price. Keep up the good work guys .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome Smartv, love the quality of the display.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv 85'

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved excellent service and excellent product quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I couldn’t be more pleased with this TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente excelente excelente excelente excelente excelente

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great BUY... A BEST BUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV for the money. Recommend for sure!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a little issue getting the legs on right. Then we realized it was to different position for the legs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My YV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great it that is easy to operate Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, we are very satisfied with our tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    85 in

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great. I am not a fan of the app menu but switching into and between apps is quick and hassel free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv.... ..... .. ........... ..............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , would recommend delivery was quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing screws in the back (or it should come with screws). We couldn’t hang the TV on the wall.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TTTandT,

      Thank you for purchasing the Samsung CU7000 TV. We appreciate you sharing your experience with your TV installation.

      Please know that we do not include wall mount screws because not every wall will require the same type of screw. Each customer’s mounting situation can be very different, requiring specific screws to ensure the best, most secure fit. A generic screw type included in the box might be inappropriate for a customer’s wall; the result could be the customer inadvertently mounting his TV insecurely.

      Most wall mounts will come with all the screws you need to get them successfully installed, and you should be able to contact the manufacturer of the mount to obtain additional screws if needed.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Monitor review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and performance was as expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No 3rd party installs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fine because it’s Samsung, unfortunately it’s Best Buy that’s the problem. Three different delivery crews and dates because they’re confused between contractors and geek squad. Leave it to geek squad because the 3rd party installations suck it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DavidM,

      Thank you for choosing Samsung! It's great you are enjoying your new CU7000 TV. Please know you are leaving a review for the TV, not the service provided by Best Buy. Please follow up directly with Best But for further assistance.

      Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Samsung 85” U7000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit disappointed my 55” Samsung has a better picture than my 85” Samsung U7000 Crystal UHD 4k

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Fits my wall space just right and wasn’t expensive. The color resolution and pictures is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great resolution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are on a tight budget and want a television like this, this is the one i would reccommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item however the base is too big and I have not been able to find a furniture for this TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 85in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has been good so far. The picture quality could be better, but I am satisfied overall.

    No, I would not recommend this to a friend