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Customer Ratings & Reviews

Your price for this item is $219.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 1628 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,628 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    TV Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and even better price. Would highly recommended. Second time purchasing for our second living room area.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up. Great picture. Sound could be better. Probably best with a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful price on 85' Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so pleased with our 85" Samsung TV that we purchased online from BestBuy on Black Friday! What a deal and we also bought a 32" Samsung for our bedroom. Love shopping at Best Buy in store and online.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture good quality. Great buy for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    85

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Remote is bit basic. Sound is ok. Picture is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than a projector!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Put it up in place of an old projector in our cinema. We had our first family night movie the next day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to switch to a Samsung smart tv and man this Tv is awesome, just need to buy a speaker to enhance the viewing experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift for my wife

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought the 65 inch tv and me and my wife needed another tv for the house so i swaped my 65 for the 85 and now we are both happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for The money. Easy remote and easy setup. The only downside is the sound. Add a soundbar and you’re good to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you buy a sound bar with it. We did not get to hear at store, but got home and sound was too low. Had to go back and buy a sound bar for it to sound good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SherryN,

      Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.

      1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.

      2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.

      3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.

      Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    My TV Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is beautiful. It does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the price being under 1000 dollars for this TV my family needed the upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No argument with the TV. Set up, Installation, and the Geek squad were perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very realiable smart tv got it for my husband and he is so happy to have such a big tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    85" Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this product from beginning to end and delivery was hassle-free and professional - Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I have purchased so far and got it for a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV, excellent definition, the best purchase I have ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything perfectly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is free, I would recommend it with blinds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge tv with amazing definition. Best price found as well and quick delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv great size great price, picture quality could be a little better but im happy with it, just what i was looking for

    I would recommend this to a friend