Customer Ratings & Reviews
- Model:
- UN85CU7000FXZA
- SKU:
- 6537371
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control, Setup
A SIN AND A SHAME
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV didn't come with card or remote..I have reached out was promised that Best Buy would send card and remote and that never happened..Then when i called again and again i was told i had to go thru Samsung..I didn't purchased the TV with Samsung..i bought it from Best Buy and when the TV's because i also purchased a75' LG was delivered i told the delivery drivers let me see if TV's will work and they said no we don't setup...They placed on floor near wall and left..So what am i supposed to do with a 85' tv with no card or remote..File withBBB AND SUE..To my advantage the cable guy when we took it out the box video it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi EsterM,
We appreciate your feedback regarding the parts missing from your CU7000 TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If you purchased an open-box item, Best Buy should assist you with this issue. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Price
TV Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and even better price. Would highly recommended. Second time purchasing for our second living room area.
I would recommend this to a friend - Pros mentioned:Picture quality
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hook up. Great picture. Sound could be better. Probably best with a sound bar.
I would recommend this to a friend Wonderful price on 85' Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are so pleased with our 85" Samsung TV that we purchased online from BestBuy on Black Friday! What a deal and we also bought a 32" Samsung for our bedroom. Love shopping at Best Buy in store and online.
I would recommend this to a friend- Pros mentioned:Picture quality
Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture good quality. Great buy for the price
I would recommend this to a friend - Pros mentioned:Picture quality
85
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Remote is bit basic. Sound is ok. Picture is good.
I would recommend this to a friend Better than a projector!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV! Put it up in place of an old projector in our cinema. We had our first family night movie the next day!
I would recommend this to a friendChristmas gift for my wife
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought the 65 inch tv and me and my wife needed another tv for the house so i swaped my 65 for the 85 and now we are both happy
I would recommend this to a friendTv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to switch to a Samsung smart tv and man this Tv is awesome, just need to buy a speaker to enhance the viewing experience
I would recommend this to a friendGreat TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for The money. Easy remote and easy setup. The only downside is the sound. Add a soundbar and you’re good to go.
I would recommend this to a friendGreat picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you buy a sound bar with it. We did not get to hear at store, but got home and sound was too low. Had to go back and buy a sound bar for it to sound good.
I would recommend this to a friendBrand response from Samsung
Posted .Hi SherryN,
Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Affordable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the price being under 1000 dollars for this TV my family needed the upgrade
I would recommend this to a friendMy TV Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is beautiful. It does everything I need it to do.
I would recommend this to a friendTV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No argument with the TV. Set up, Installation, and the Geek squad were perfect.
I would recommend this to a friend85" Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying this product from beginning to end and delivery was hassle-free and professional - Thank you!
I would recommend this to a friendSmart Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very realiable smart tv got it for my husband and he is so happy to have such a big tv
No, I would not recommend this to a friendSamsung 85"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I have purchased so far and got it for a great deal
I would recommend this to a friendTHE BEST TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV, excellent definition, the best purchase I have ever made.
I would recommend this to a friendSamsung 85”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Huge tv with amazing definition. Best price found as well and quick delivery.
I would recommend this to a friendEverything perfectly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The television is free, I would recommend it with blinds
I would recommend this to a friend
