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Customer reviews

Rating 4.9 out of 5 stars with 5189 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers commend the 860 EVO 1TB Internal SATA 2.5" Solid State Drive for its excellent performance, ease of use, and significant storage capacity. Many appreciate the fast boot times and straightforward installation process, along with the drive's affordability. While some users noted minimal heat generation, the overwhelming majority highlighted the quiet operation of the drive. The positive feedback consistently points to a high-quality product that delivers on its promises.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 5,189 reviews
  • Rated 3 out of 5 stars

    disappointed with the migration SW...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    migration SW ended abruptly (this was what it said !!) after 2.5 hr. God may not even know what happened.... very disappointed

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Suntan:

      Thank you for purchasing the Samsung 860 EVO SSD. I am very sorry to hear that you are experiencing issues migrating data to your drive. I understand your frustration.

      Please give us the opportunity to assist you with step-by-step troubleshooting or warranty service. You can contact Samsung Memory Support directly via any of the following options.

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.

      - Samsung Memory Samsung

  • Pros mentioned:
    Performance, Ssd

    Rated 5 out of 5 stars

    Amazing SSD, Still works in 2024/5!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works to this day! Amazing SSD, I use it as a backup drive, and it performs flawlessly. I thought there would be a huge upgrade when I got my 980 pro but there really wasn't. For benchmarks yes, but everyday activities and gaming, nope no difference. Lightning-fast load times. I even used this in my ps4 for a while way way back. Great SSD.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing USB/SATA Adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing USB/SATA Adapter, so if you are going to buy, consider getting this adapter too.... Sadly the manuals says it is on the package, but it is not.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t seem as good as the Western Digital blue that I had before it. Like my laptop doesn’t start up as fast

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased for older HP PC.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some issues with installation. Not sure if I see much difference with speed but it seems to work with no issues.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Wally33:

      Thank you for purchasing the Samsung 860 EVO SATA III SSD. I am very sorry to hear that you experienced installation issues with your drive.

      Should you ever have questions or need further assistance using this SSD, please know we are here to help. You can contact Samsung Customer Support via any of the below options.

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      If you have not already done so, we invite you to register your new Samsung SSD at:  https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~ Samsung Memory Samsung

  • Rated 2 out of 5 stars

    Lost of information when changing a hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squat The laptop needs a battery change. The technician advised a change of the hard drive. I requested that the information in my laptop be saved. The technician indicated that an icon with the information in the old hard drive was included. However, the files in such icon were empty. I have lost the documents and several photo editing programs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Speed, Storage

    Rated 5 out of 5 stars

    excellent ssd, some competitors are cheaper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a 1TB 860 evo and a sandisk ssd 1tb for my custom pc the evo is my boot drive the sandisk is the data drive, in benchmarks the samsung beats the sandisk by very marginal amounts and in real world use its inperceptible the speed difference in the 2 yet the samsung cost $40 more at the time and $60 more now so from my experience with both if best buy had 2 sandisk 1tb drives at the time i may have gone with 2 of them, but they also only had 1 860 evo 1tb and i wanted 2 1tb drives. I originally wanted 2 860 evos but said eh i know sandisk from their flash drives and they are reliable and so is samsung so i got 1 of each. So far 4 months in i like both but it really does seem the sandisk is a better deal as its within 95 to 99% of the samsungs performance in benchmarks and costs less, only question on the sandisk ssd would be long term reliability so i gave it a 4 star and this one 5 for that as samsung ssds have a slightly better reliability record. This is a blistering fast drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs a screw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have your screw for your motherboard unfortunately this does not come with one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will see

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this for my new pc and will see! I will edit this review once I use it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Likmabols:

      Thanks for choosing the Samsung 860 EVO SATA III SSD. I hope that your SSD is meeting your expectations.

      The 860 EVO SATA III is the world’s best-selling SSD series. With consistent speeds, this drive is designed to deliver up to 550MB/s read and 520MB/s write. The 1TB model is further warrantied for 600 TBW and is backed by a 5-year limited manufacturer's warranty.

      To optimize your product experience, we encourage you to register your new Samsung SSD at:  https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      Thanks for choosing Samsung.

      ~ Samsung Memory Samsung

  • Rated 2 out of 5 stars

    Samsung 860 EVO 1TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could partition the 1TB SSD, but could not format the partition. I tried formating on Windows 10 and Centos 7 Linux with the same results. I returned the SSD I bought on sale for $129. Couldn't get a replacement when I returned the SSD. So I lost out on the sales price of $129 which is now $149. This is the first Samsung SSD i've ever had a problem with.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was great until it wasn't - 5 months in use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive was purchased for use as an external drive. Sat on my desk the full 5 months of its useful life. Then the drive just stopped working. Totally unresponsive. I tried two other drive enclosures thinking it was the enclosure - same dead drive result across all of the tests. Having registered the SSD with Samsung, I saw online that the 60 months parts and labor was still very much in effect. However getting the drive fixed has now become an issue. Samsung's web page won't allow any repair requests to made through it, and the phone system does not appear to allow any input from the caller. I've been stuck within the automated system while attempting to describe what device it is that I'm needing repair. All in all, to have a drive like this go down after just 5 months is disappointing. I've had another Samsung EVO SSD go dead on me, so perhaps there's just a lot of them with bad parts? Regardless, I'll be looking at other SSD options from now on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought aon computer stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was okay bought my son some stuff he said he needed for his computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't come with screws to install it in the acer nitro 5 17inch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok product but not great Returned the product.....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The unknown

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite sure what to say other then it’s in there and seems to be working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SSD Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked just fine. Use it for running windows only.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased not even a year ago and bad sectors has the drive failing non-stop that I can't even hook it up to another machine to try and save my data. This drive was my primary OS hard drive and everything, so I get to now spend the beloved time of getting a new drive and installing everything again. Phones and TV's I'll stick to this manufacturer, but for a personal desktop, not gonna happen again. **this is the 2nd one I bought. 1st was for business on a machine that the hard drive on that one failed. That one has lasted but that's mostly because it's not used daily and when it's used, not much is done with it. 1st one was bought online, 2nd one was in the store on my Best Buy card.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MeechDawg:

      I am very sorry for the issues you have encountered with your Samsung 860 EVO SATA SSD. I understand the frustrations and the inconveniences this has caused.

      Samsung stands behind the quality and performance of every 860 EVO SATA III SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.

      - Samsung Memory Samsung

  • Rated 3 out of 5 stars

    does its job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty basic necessary purchase but it does the job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not clone a new Dell tower.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first SSD many years ago and love the technology! Bought to upgrade a new Dell for my accountant. Dive would not boot after many clone attempts. Drive shows no issues, but the Dell hated this drive. I finally gave up and bought the Sandisk SSD. The Sandisk has better cloning software IMO, and worked perfect first try! I use a Samsung M2 SSD in my own system and love it, but this drive was nothing but trouble! Best Buy was excellent about the return and I bought the next drive from them as well. Happy with the service and price. Thanks Best Buy!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Drive should come with a cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked the sales associate if this drive came with a cable. She said yes. I got home, no cable. I bought a cable on Amazon. Came 2 days later. So Samsung has great products but they should include a cable or at least make it clear on the box.

    I would recommend this to a friend