Customer Ratings & Reviews
- Model:
- MZ-76E1T0B/AM
- SKU:
- 6178649
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers commend the 860 EVO 1TB Internal SATA 2.5" Solid State Drive for its excellent performance, ease of use, and significant storage capacity. Many appreciate the fast boot times and straightforward installation process, along with the drive's affordability. While some users noted minimal heat generation, the overwhelming majority highlighted the quiet operation of the drive. The positive feedback consistently points to a high-quality product that delivers on its promises.
This summary was generated by AI based on customer reviews.
The hardware did not perform well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hardware did not perform well. The computer has blue screen death associated with hardware issues and we had to just buy another laptop. I am not happy spending money and not getting what I have paid for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lynn:
I am very sorry for the issues you have encountered with your Samsung 860 EVO SATA III SSD. I understand the frustrations and the inconveniences this has caused.
Samsung stands behind the quality and performance of every 860 EVO SATA III SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
You can contact Samsung Memory Support directly via any of the following options.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Memory
unknown
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.unfortunately, I cannot give an honest assessment of this item as the Geek Squad is having issues with installing it to properly work. at present, I cannot access it. 3 weeks and counting.....
No, I would not recommend this to a friendBad Samsung SSD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad product and Samsung support! Don't waste your time, you'll be very sorry! It under performs and support will stretch it out past your return period.
No, I would not recommend this to a friendit's tremendous headache I do not recorded
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's tremendous headache I do not recorded , stop entry, no good to transfer data. even with Samsung tools . I just looking to get my money back or exchange product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Drive:
Thank you for purchasing the Samsung 860 EVO SATA III SSD. I am very sorry to hear that you are experiencing issues with your drive. I understand your disappointment.
Please give us the opportunity to assist you with step-by-step troubleshooting or warranty service. You can contact Samsung Memory Support directly via any of the following options.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung stands behind the quality and performance of every 860 EVO SATA III SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
~ Samsung Memory
picked it up with no disc inside compartment.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I remember i picked this up and there’s was no memory disc inside the container ? it was very awkward when i explained while returning….
No, I would not recommend this to a friendDoes Not Work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be DOA, bios does not see it as well as windows, tried other brand ssd on same port and cables and it is working, will be returning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Eddiem23:
I am very sorry to hear that you are experiencing issues with your 860 EVO SSD. I understand your disappointment.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung stands behind the quality and performance of every 860 EVO SATA III SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
We look forward to hearing from you soon.
~ Samsung Memory
Rippedoff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for the 1tb. But the drive in the box is only 500 gig and i cant reach anyone for help
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dontbuy:
I am sorry to see that you had an unfortunate purchasing experience with your seller. I would recommend you contact your seller for assistance in correcting the situation.
We hope your situation has a quick resolution, and you can soon enjoy the best-in-class reliability and performance of the Samsung 860 EVO SATA III.
For product feature and usage questions, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
860 1TB internal drive did not work in my HP Tower
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to install the 860 EVO 1TG internal SATA Solid State drive in my HP Pavilion tower computer. My computer would not recognize the drive.
No, I would not recommend this to a friendNo go
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got 1 and it didn’t work so I returned it and got another and it was dead, I called Samsung and was told both drives didn’t work
No, I would not recommend this to a friendDidn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Geek Squad install it. Took them 5 days of effort to figure out they could not get it to work. Exchanged it for a different brand.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as I installed it it was stuck on the first I install screen and wouldn’t let us go further.
No, I would not recommend this to a friendIt’s ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great products but still too expensive no reason why old tech should cost over 100 dollars
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mike:
Thanks for choosing the Samsung 860 EVO SATA III SSD. I hope that your SSD is meeting your expectations.
The 860 EVO SATA III is the world’s best-selling SSD series. With consistent speeds, this drive is designed to deliver up to 550MB/s read and 520MB/s write. The 1TB model is further warrantied for 600 TBW and is backed by a 5-year limited manufacturer's warranty.
To optimize your product experience, we encourage you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Should you ever have questions or need assistance using this product, please know we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Thanks for choosing Samsung.
~ Samsung Memory
Broke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt work, tried connecting. Also didnt get a receipt to try and get a new one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Measo:
Thank you for purchasing the Samsung 860 EVO SATA III SSD. I am very sorry to hear that you are experiencing issues with your drive. I understand your disappointment.
Samsung stands behind the quality and performance of every 860 EVO SATA III SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Memory
- Pros mentioned:Performance
Instant speed boost for PS4 or xbox one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made my PS4 Pro much faster and more enjoyable. Cant go wrong with samsungs SSDs.
I would recommend this to a friend Died in under a month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not even a month into using this drive it randomly froze and no longer reads.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Neveragain:
I am very sorry for the issues you have encountered with your Samsung 860 EVO SATA III SSD no longer reading. I understand the frustrations and the inconveniences this has caused. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Memory
- Pros mentioned:Speed
Excellent SSD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this as your main storage for your OS and typical software for the best experience. If you plan on gaming, get a second faster SSD to install them.
I would recommend this to a friend - Pros mentioned:Speed
Improved speeds ps4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as an external drive and internal drive for multiple PlayStation consoles, it’s a huge improvement and you’re missing out on not upgrading
I would recommend this to a friend - Pros mentioned:Performance
Works with 2012 Mac Mini!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 2012 Mac Mini is part of my entertainment center, streaming video and iTunes content to my big screen TV and AV receiver. The HDD was on life support, stuck on the Apple boot logo at startup. After doing extensive online research and reading the positive Mac user BB reviews for the Terabyte version of the Samsung SSD, I took the plunge and the drive is fully compatible with this Mac mini! Boots fast, runs smooth & robust! I found reliable installation videos on YouTube to install the drive, however I highly recommend backing up your original HDD and formatting the SSD using an enclosure (run Disk Utility to format the drive, Mojave users format using APFS) before you take the mini apart and install. If you wish to do a clean install of your OS, make a bootable OS disk using a thumb drive or SD card (plenty of online instructions available & very easy!). If you made a backup of your original drive, an alternative would be Carbon Copy Cloner so you can have the Mac mini’s drive ready for use on your SSD before you install. The key is patience as I impulsively took the mini apart and installed the drive without formatting. Although I had a bootable SD card with the OS, the Mac mini didn’t recognized the unformatted SSD. I can’t over-empathize enough the need for patience and taking all the steps necessary to format and install this drive. Once this is done, you’ll be pleasantly surprised by the SSD’s speed & efficiency. This Samsung Terabyte SSD has extended the life of my 2012 Mac Mini, playing content directly as well as streaming to the 3 Apple TV connections on my network. It’s an essential part of my entertainment center and thankful to Samsung for providing an affordable solution to my older Apple tech!
I would recommend this to a friend - Pros mentioned:Speed
Exactly what I needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly for my PS4 pro. Games are loading faster and smoothly
I would recommend this to a friend - Pros mentioned:Speed
Need to buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision to buy this . Fast and quiet. Laptop boots up fast in seconds.
I would recommend this to a friend