Customer Ratings & Reviews
- Model:
- MZ-76E2T0BAM
- SKU:
- 6221150
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the 860 EVO 2TB SATA 2.5" Internal Solid State Drive's excellent performance, ease of installation, and ample storage capacity. Many appreciate its fast boot times and the overall ease of use. Positive feedback highlights the drive's reliability and value for the price. The Samsung brand is also frequently praised.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's probably the best investment ive made for my laptop
I would recommend this to a friendWrong Drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek agent told my wife this would fit her HP Laptop which she bought June 2019. She ordered and we dropped he laptop off at Best Buy to be installed. They called the next day to tell us the drive could not be installed in our laptop because it did not have the correct connection. She had to settle for a 1TB solid state drive. So I really can't give a review on this drive. It might work great in another laptop. The saga continues but I will put that in a review on the 1 TB solid state drive.
No, I would not recommend this to a friendUsually wonderful but not this one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normally a Samsung 860 EVO would get an 5 star rating, I own several 1TB EVO SSDs. For some reason this SSD, installed in an external drive case, was not recognized by my iMac. I was unable to initialize the drive at first but finally succeeded. Then after it was initialized I was unable to transfer any files to it. Repeated the entire process a couple of times but nothing made it work. Ended up returning the drive to Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .photograbber:
I am very sorry to see that you encountered issues with the Samsung 860 EVO SATA SSD and have returned it. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.
You can reach Samsung Memory Support via any of the below options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783 - Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
We hope to regain you as a customer in the near future.
~ Samsung Memory
Horrible Drive:(
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible drive:( My plan was to use it as a secondary drive on my desktop. I tried every possible means to get my information copied to it (cloning, copying files directly, etc.). I formatted the drive several times (quick and full formats). I even did a clean install of Windows 10 on my main drive. Just when it seemed the copy was successful the entire system would freeze and would not reboot until this drive was disconnected. I tested it via Samsung's software and Windows disk checker and both said all was well. I finally bought a 2tb HDD, inserted it (once), copied my information (once), and it's worked perfectly since then. Maybe the drive was bad (even though the disks checks said otherwise). I not inclined to try another 2tb drive from Samsung even though I have two of their 1tb drives inserted into two different computers with no problems. The cost in time, energy, and disappointment was too great to possibly go through that again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SAMA:
I am very sorry for the issues you have encountered with your Samsung 860 EVO SATA SSD. I understand the frustrations and the inconveniences this has caused.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung stands behind the quality and performance of every 860 EVO SATA III SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
~ Samsung Memory
Computer parts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My nephew was delighted with this product. It made his Christmas.
I would recommend this to a friendBrand response from Samsung
Posted .Justme:
Thanks for choosing the Samsung 860 EVO SATA III SSD. I hope that the SSD is meeting your nephew's expectations.
Should he ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
To optimize your product experience, we encourage you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
2 times lost my information after copy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a SSD Samsung and I installed on my machine after 2 months and then copied all the information in my las hard drive, after that I checked and formated the last one, while I was working SSD program need an update after update posted all my information. It was a disaster.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Martin:
I am sorry that your 860 EVO SATA III SSD stopped working after 2 months, and you have lost important data. I understand your disappointment and frustration.
Please reach out to us so that we can we better investigate your issue and assist you towards a resolution or replacement.
Samsung stands behind the quality and performance of every 860 EVO SATA III SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from an authorized dealer, like Best Buy.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Memory
- Pros mentioned:Storage
2022
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mine is still running strong grabbed it a year ago after frys electronics went bank rupt , awesome drive been using it for storage and gaming
I would recommend this to a friend