Customer Ratings & Reviews
 Product of KOREA WARRANTY VOID IF REMOVED SAMSUNG ELECTRONICS CO., LTD.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6447/6447127cv14d.jpg)
- Model:
- MZ-77E1T0B/AM
- SKU:
- 11614783
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Nothing special
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a hard drive, yup. Purchased it to replace a 500 gig samsung 870 EVO SSD thar died after 2.5 years. That hard drive is now at samsung getting repaired. Samsung service needs reminder calls to get anything done. My hard drive has been there 2 weeks, and I will call AGAIN on my next day off.
No, I would not recommend this to a friendBrand response from Samsung
Posted .APEShi:
We appreciate you sharing the details of your 870 EVO issue and for your patience while waiting for your drive to be repaired. If at any time you wish to check the status of your RMA, you can email Samsung Customer Support at: [email protected]
I hope that your current SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
worked great, until it didn't
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So this was faily easy to install. and it lasted without issues for almost 3 years... until it randomly crapped out. The pc keeps trying to repair it, but the device manager says " device is working properly" It's not. it wont register as being connected anywhere except the device manager, and is functionaly useless
I would recommend this to a friendBrand response from Samsung
Posted .Zeeko:
I’m sorry to hear that your Samsung 870 EVO SSD did not meet your expectations. This is not the quality we expect from our products.
Samsung stands behind the quality and performance of every 870 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We hope to hear from you soon.
- Samsung Memory
laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very pleasant and patient with me on questions i had.
I would recommend this to a friendINTERNAL SSD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good internal hard drive. I used it in my laptop and now I can say it runs.
I would recommend this to a friendAvailability of Great Product at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product available at Best Buy, when you need it right now.
I would recommend this to a friendBest money spend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That’s the best money spend and I will recommend to get it…
I would recommend this to a friendGreat SSD drive
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with this product Software made it simple to clone existing drive. Very little down time
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product and gives me a lot of open storage!
I would recommend this to a friendGreat product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and excellent device, typical ofSamsung
I would recommend this to a friendBESTbuy1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was okay much Appreciated. I will be returning for more services and l recommend it to family & Friends.
I would recommend this to a friendFast storage device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stores large amounts of data and provides rapid access.
I would recommend this to a friendBravo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The work the Geek Squad did was great and very helpful
I would recommend this to a friendGood purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good for a Sata. I would recommend finding a deal on an NVME for around the same price if possible.
I would recommend this to a friendSd card
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick install, fair price, fast access, Samsung is the best
I would recommend this to a friendAn upgrade for PS4...
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded my old PS4 and it worked, it was a struggle but no fault of the SSD.
I would recommend this to a friendGreat Geek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a great job of transferring all information from previous drive
I would recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doing what i needed it to doooooooooooooooooooooooo
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what my daughter needed for her gaming computer.
I would recommend this to a friendfaster
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really like it. My loading time is much faster. Like display page.
I would recommend this to a friendQuality Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is always professional, a solid source of information with a "can-do" attitude.
I would recommend this to a friend
