Customer Ratings & Reviews
 Product of KOREA WARRANTY VOID IF REMOVED SAMSUNG ELECTRONICS CO., LTD.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6447/6447127cv14d.jpg)
- Model:
- MZ-77E1T0B/AM
- SKU:
- 6447127
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers frequently mention the overall performance and speed as positive features of the 870 EVO 1TB Internal SSD SATA, with some noting a remarkable increase in speed. The ease of installation and adequate storage capacity are also appreciated. However, some customers have reported issues with the lack of mounting hardware and data cables, as well as size compatibility problems with certain laptops.
This summary was generated by AI based on customer reviews.
Does not last as long
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 2 of these go out on me within a couple of years, take that as you will.
I would recommend this to a friendBrand response from Samsung
Posted .JerryH:
I’m sorry to hear that your experience did not match your expectations. Samsung stands behind the quality and performance of every 870 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thank you for choosing Samsung. We look forward to hearing from you soon.
- Samsung Memory
Disappointing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned two of these SSDrives. First one was defective, proven by Geek Squad in store, so they gave me a replacement, same product. The second one is having the same issue as the first one, my HP Omen isn't recognizing the SSD when plugged into the additional storage slot. Don't waste your $ like I did. Buy somethinng else, STAY AWAY!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Alex:
We always aim to deliver a great experience, and it’s unfortunate to hear the 870 EVO SSD did not meet your expectations.
Your experience is very important to us and we will share your feedback with our product team. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products.
Please give us the opportunity to investigate your issue and assist you towards a resolution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
- Samsung Memory
Good just a bit confusing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it does the good well but idk how it will last in the long run. was a bit confusing to set up since i needed to format it to my pc
I would recommend this to a friendBrand response from Samsung
Posted .JavierC:
While it’s great to hear that you’re loving the performance of your 870 EVO SSD, I’m very sorry to hear of the difficulties you experienced with the set up. If there is anything we can do to help improve the experience or have additional questions and concerns, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Your experience is very important to us and we will share your feedback with our product team. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products.
Thank you for choosing Samsung for your memory storage needs!
- Samsung Memory
They fail after 2 - 3 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a computer consultant. In the past few months I have had 3 or 4 go bad that I had installed & cloned for customers about 2 - 3 years ago. I'm really surprised as these have been highly rated (4.8 or 4.9 / 5 stars). They worked fine until one day their PC would not boot. Diagnostics says SSD went bad. I have asked on support forums and other techs say they are seeing them fail as well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CurtE,
Thank you for purchasing the Samsung 870 EVO SSD. We appreciate you sharing your experience with us.
Please contact Samsung Memory Support directly so that we can better investigate your issue and assist you towards a solution or replacement.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every 870 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
We hope to hear from you soon.
~ Samsung Pro
Samsung Solid State 870EVO 1TB Internal SSD SATA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Solid State Device 1TB unit was recommended by the Total Tech team. I had run out of space on my laptop and this was resolved easily by purchasing this unit. All is good now.
I would recommend this to a friendExcelent!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.trustworthy! I used it to replace the hard drive of my iMac 27 inch 2015 and my other iMac 27 inch 2011 and soon I will be buying another one for my Mac Mini 2012
I would recommend this to a friendGood price questionable reliability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Priced right but the first one I purchased failed within 6 months. We'll see how this one lasts.
I would recommend this to a friendBrand response from Samsung
Posted .EricR:
I’m sorry to hear that your experience did not match your expectations. Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Should you ever have any questions or need help, please know our team is at your fingertips and always ready to help!
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
- Samsung Memory
Great SSD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase when on sale. Can fit a decent amount of games
I would recommend this to a friendSamsung ssds user friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only use Samsung ssds have bought 6 all working fine . They use Samsung software transfer of data a snap no third party software.
I would recommend this to a friendIt provides average speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It provides average speed for a solid sate drive.The price is higher than most of other SATA SSDs.
I would recommend this to a friendBrand response from Samsung
Posted .Reviewer:
Thanks for choosing the Samsung 870 EVO SSD. I hope that your SSD is meeting your expectations.
If there is anything, we can do to help improve your experience, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Again, thank you for choosing Samsung!
- Samsung Memory
Decent price to value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice pickup as a primary drive, if you lack M2 slots.
I would recommend this to a friendReliable Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This SSD is one of the best selling products that I would recommend regarding to the quality of the drive.
I would recommend this to a friend...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems good heard it doesn't work with some motherboards or something. Do your research before you buy anything.
I would recommend this to a friendFast SSD at a great price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fast SSD at an amazing price! Couldn't believe how reasonably priced this drive was.
I would recommend this to a friendCannot find information
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought in my computer for a failed hard drive. I was told the information would be on the computer after it was fixed. But when i connected it, there were no icons for any information. I downloaded some of the needed programs but couldn't find the information.
No, I would not recommend this to a friendBrand response from Samsung
Posted .veryhappy:
I’m very sorry for the difficulties you’ve experienced with your 870 EVO SSD. We completely understand your frustrations, and we are here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We look forward to hearing from you.
~ Samsung Memory
Mid performance for two whole weeks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It loaded programs slightly faster than a 15 year old HDD and then broke after 2 weeks LOL
No, I would not recommend this to a friendBrand response from Samsung
Posted .JohnH:
I'm sorry that your experience fell short of expectations. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every 870 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
We look forward to hearing from you soon.
- Samsung Memory
Fast shipping. My business appreciates it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and drive, fast shipping, Bestbuy very reliable
I would recommend this to a friendComputer Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks Geek Squad- I can see the difference in my computer performance
I would recommend this to a friendBrand response from Samsung
Posted .Chase:
Thanks for choosing the Samsung 870 EVO SSD. I hope that your SSD is meeting your expectations.
Should you ever have questions or need assistance using this product, please know we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Thank you for choosing Samsung!
- Samsung Memory
Awesome hard drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product happy buyer highly recommend to everyone
I would recommend this to a friendgreat buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great to back up info and files including music and more
I would recommend this to a friend
