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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 127 reviews

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91%
would recommend
to a friend

Customers are saying

Customers admire the 9.5 Cu. Ft. 15-Cycle Electric Dryer with Steam for its large capacity, quick drying times, and quiet operation. Many appreciate the steam feature and the dryer's overall performance, noting its ease of use and multiple settings. Positive feedback consistently highlights the dryer's ability to handle large loads efficiently. The dryer's size is also frequently praised as suitable for larger families or those with many laundry items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-127 of 127 reviews
  • Pros mentioned:
    Dry time, Noise level

    Rated 5 out of 5 stars

    Love love love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this dryer machine! It is quiet and fast! The nicest part is that it stops drying when it senses that the clothes are dry. Definitely recommend this dryer machine!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very happy with this dryer for 8 years now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really nice if you can afford it. I exchanged it to something more in my budget but no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scoured the Internet trying to figure out which set to purchase. This dryer has been the best fit for my families needs and has lots of bells and whistles that I'm still learning to use. After all of the customer service issues I had and installation faux pas', Best Buy resolved my issues and issued a gift card for my inconveniences. All in all great buy and ultimately positive experience.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer size

    Rated 5 out of 5 stars

    LOVE LOVE LOVE!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read all the reviews and so glad I bought this dryer. It is huge. I can do my laundry way faster!! If your on the fence....treat yourself and get it!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Dryer, Horrible Samsung Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible dryer! We bought this "top of the line" dryer in April 2014. Six weeks out of warranty and it stopped working. It runs for 5 seconds then stops. We called Samsung and they sent out a factory authorized technician, and talked us into buying an extended warranty First, the "authorized" technician said the problem was the motor. Then they sent the same tech out a 2nd time to "confirm" that the problem was indeed the motor. On the 3rd visit a different tech decided it wasn't the motor and it was the control board. On the 4th visit he replaced the control board. Guess what! It's still not working! This is the absolute worst experience I have ever had with an appliance. The customer service at Samsung, the extended warranty company and the subcontractor has been a nightmare. I have been without my "top of the line" dryer for almost 2 months. As a side note, I also bought the Samsung washer and although it isn’t "officially" broken, my 15 year old Kenmore cleaned much better. I will never, ever buy another Samsung product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    'm not sure how this product got such good reviews. These ended up being absolutely useless for me. The plastic was very weak and would snap off almost every time I tried to

    No, I would not recommend this to a friend
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