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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2521 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers find value in the 980 PRO 1TB Internal Gaming SSD's exceptional performance and ease of installation. Many appreciate its fast boot times and ample storage capacity, finding it to be a good value for the price. While some users mention heat as a potential concern due to the lack of a heatsink, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,521 reviews
  • Rated 4 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast for everyday file transfers. Great for storage large openworld games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well in Appropriate Computer Slot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 980 works very well in the appropriate slot of a computer. In less "official" settings, not so much. It is not recognized, for example, in a Sabrent enclosure.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Insane read/write speeds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is crazy fast for your bootable drive or main if you aren't running a SSD for games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SSD Laptop Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this SSD for my Acer Predator Helios 300 PH315-55-70ZV. Installed with no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not have high read speeds for PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for the three star review is the read speed for PS5. After I installed the drive into the PS5 the PS5 recognized read speed was 5,000. Not as advertised. Apparently, you need install a firmware update on the SSD before the 7,000 read speed is recognized. Disappointed. Was sold by a best buy rep on this drive too. He mentioned the WD drive’s read speed are not as advertised when in fact it’s Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      PS4HD:

      Thank you for sharing the speed issues you are experiencing with your Samsung 980 PRO SSD. This model is designed to deliver speeds of up to 7,000MB/s Seq. Read & 5,000MB/s Seq. Write.

      Please contact Samsung Memory Support directly so that we can better investigate your speed issue and assist you towards a solution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung stands behind the quality and performance of every 980 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      We hope to hear from you soon.

      ~ Samsung Memory Samsung

  • Rated 4 out of 5 stars

    GOOD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONE OF THE BETTER NVME SSDs IF THE PRICE IS RIGHT.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its still working and its very fast if you need it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Qmjki:

      Thanks for choosing the Samsung 980 PRO SSD. I hope that your SSD is meeting your expectations. Please know we are always here to help should you have any questions or concerns about this product.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      Thanks for choosing Samsung!

      ~ Samsung Memory Samsung

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speeds, added it to my gaming laptop. It's a good Gen 4 option got it for $108.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Can't go wrong with Evo

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With prices of memory continuing to fall SSDs are becoming more of a value and should be considered as your primary OS drive. I’ve even taken much older Windows laptops and computers and installed 2.5” SSDs in them and the difference was night and day so every build I do now has M.2 SSDs or at least a 2.5” SATA SSD if the motherboard doesn’t support M.2 I did a recent Ryzen 9 PC build with an ASUS ROG X570-E Gaming motherboard. At the time of the build I had an older 512GB PCIe 3.0 M.2 SSD and since the motherboard has 2 PCIe 4.0 NVMe M.2 drive slots I knew I had to upgrade to something better eventually. I almost always use Samsung SSDs in my systems because of their reliability so the 1TB 980 Pro was a no brainer when I decided to upgrade. The installation was simple although my first attempt wasn’t successful and most likely because the external M.2 drive enclosure I had was most likely not Gen 4 compatible. So then onto Plan B which is installing the new drive into the spare M.2 slot on the motherboard. While the old drive was installed I downloaded the Samsung Data Migration software from their SSD website. I powered the unit off and switched off the power supply. I installed the 980 Pro into one of the M.2 slots, flipped back on the power supply and then booted up the computer. I then launched the disk cloning software and it immediately recognized the new 980 Pro even though it had not yet been partitioned or formatted. Following the software prompts I selected the new 980 Pro as my target drive and my older drive as the source. A few more intuitive clicks and the cloning software copied the partition and verified that the image was exact. The process was smooth as silk with no hiccups. In my case less than 100GB of my original drive was used so the whole process took less than 20 minutes. If you are doing a new build or just want to do a clean install on an older system then just install your favorite flavor of Operating System on the drive straight away. Once the drive was cloned I powered off the computer, removed the old drive and rebooted. Even though I had a SSD in the computer before the Samsung 980 Pro shaved at least 6 seconds off my original drive boot time (of course your mileage may very). I highly recommend Samsung SSDs to all my friends and if you are looking for a great PCIe Gen 4.0 NVMe M.2 SSD for your computer you can’t go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Tom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SSD is working great fast!! The price was ok and the getting it at BB was easy

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Speedy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast storage, was able to get this bad boy on sale and would do so again!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    I had to return it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this one for your PS five it does not have a built-in heat sink

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Buckie:

      I’m sorry to hear that your out-of-box experience has initially fallen short of your expectations and have returned it.

      I hope you might consider the Samsung 980 PRO with Heatsink SSD. The 980 PRO with Heatsink delivers an additional layer of thermal control for smart heat management to reduce heat. It is also a perfect fit for PlayStation 5. The 980 PRO with Heatsink has a thin 8.6mm housing, which perfectly fits the PlayStation5. Its slim size and optimized power efficiency are also ideal for building high-performance PC computing and gaming systems.

      Should you ever decide to give the 980 PRO with Heatsink SSD a try and have concerns or questions, please know we are always here to help.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Memory Samsung

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    980 pro 1tb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ssd is actually amazing for gamers. If you were gamer I highly recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent ssd

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and easy to install in my dell desktop for one of my users

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to install, it works perfectly, and the pickup was quick!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product gfufhgdavmpurvbcvxfykbcdhkbxzhhfhghxg

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Blazing Fast!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SSD is amazing and super fast!!! You cant go wrong with this SSD.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This NVME works well but for my purposes it didn’t do very well, it starts fast then speeds dropped substantially.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute buy! Totally would recommend to all friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Drive!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well in my PS5. Can’t go wrong with anything samsung!

    I would recommend this to a friend