Customer Ratings & Reviews
- Model:
- MZ-V8P1T0B/AM
- SKU:
- 6431939
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers find value in the 980 PRO 1TB Internal Gaming SSD's exceptional performance and ease of installation. Many appreciate its fast boot times and ample storage capacity, finding it to be a good value for the price. While some users mention heat as a potential concern due to the lack of a heatsink, the overall experience is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Samsung 980 pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a firmware update to achieve read speeds close to 7,000 MB as advertised. I can't recommend this for a PS5 unless you have a way to update the firmware on the 980 pro unless you'll be happy with Reed speeds of only 5,000 MB
No, I would not recommend this to a friendBrand response from Samsung
Posted .SN850:
Thank you for sharing the speed issues you are experiencing with your Samsung 980 PRO SSD and PS5. This model is designed to deliver speeds of up to 7,000MB/s Seq. Read & 5,000MB/s Seq. Write.
Please contact Samsung Memory Support directly so that we can better investigate your speed issue and assist you towards a solution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We hope to hear from you soon.
~ Samsung Memory
Is this the model that is going to corrupt?
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is this the model that is going to corrupt? I am worried that I bought one too early but probably not? Where can I check? ~Concerned customer
I would recommend this to a friendBrand response from Samsung
Posted .StarWarden:
We always aim to deliver a great experience, and it’s unfortunate to hear the 980 PRO SSD did not meet your expectations.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Please contact Samsung Customer Support directly so that we can better assist you with your concerns.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Thanks for choosing Samsung for your memory storage needs!
- Samsung Memory
One day I'll get to use it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure it's good if I ever use it. Finding the rest of the pc I wanted to build is becoming very hard to do. So this SSD is sitting with the rest of my parts in OG boxes unlit I find my Motherboard.
I would recommend this to a friendFast, but then slower later on.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It slows down over time and that is not an advertised feature. The tech reviews look great but it looks like it slows down to conserve writes to the flash.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ChrisRam:
Thank you for purchasing the Samsung 980 PRO NVMe M.2 SSD and for your review. I am sorry to hear that you are not completely happy with performance speeds. Your 1TB drive was engineered to deliver read speeds up to 7,000 MB/s
Benchmark test results may differ depending upon the system environment, host software and hardware configuration. I encourage you to call Samsung Customer Support to better diagnose and assist you with your speed issue.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Great for gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an Acer Helios 300 laptop on Black Friday sale and the above Samsung Me2 SSD for extra storage. It works like a champ. All games are uploading quickly without any issue.
I would recommend this to a friendIt keeps crashing my pC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know why but it hangs my dell PC until I reboot. I am using this in a PCI adapter, No idea why but everything works again after a reboot. Used with PCIe gen 3
No, I would not recommend this to a friendBrand response from Samsung
Posted .Olao:
Thank you for purchasing the Samsung 980 PRO 1TB SSD. We appreciate you sharing your experience with us.
Samsung stands behind the quality and performance of every 980 PROSSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We look forward to hearing from you soon.
- Samsung Memory
Speedy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So my new PC build had two M.2 slots and I usually use two drives in my PC and due to the fact I already had the Heatsink model, the obvious choice was this one.
I would recommend this to a friendOh How the Mighty Have Fallen!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a (now) former Samsung fanboy, it pains me to write this review. After a week of owning this SSD with impromptu 30-minute to 1-hour work sessions (checking email, light web browsing) on my laptop, Samsung Magician notified me this SSD has written almost 1TB of data. Clearly this SSD is suffering from the infamous premature wear & tear issue that started with he 990 Pro. Yes, the 980 Pro's firmware was already current right out of the box and the problem still persisted. DO. NOT. BUY. THIS. SSD. I exchanged this for the Seagate FireCuda 530 1TB. I've had that for two weeks now and it just hit about 600GB data written (and that's with me using Photoshop/Premiere/Pro, After Effects, copying large files, etc. for work). Get the FireCuda, WD SN850X, or an older EVO 970 Plus instead.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LeeroyJenkins:
Thank you for sharing your review of Samsung’s 980 PRO SSD. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service.
Should you ever decide to give Samsung memory products another try and have concerns or questions, please know we are always here to help.
You can contact us at:
1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
We hope you will consider Samsung again in the future.
- Samsung Memory
Does what it says
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected though I am annoyed that the Samsung Magician software refuses to work on my laptop. It works for the 870 Drive but not the 980.
I would recommend this to a friendBrand response from Samsung
Posted .NoIdontthinkIwill:
Thank you for sharing your experience with Magician. The latest version of Magician (version 6.3) and other downloadable files can be found on the bottom of the product page under Download Files here: https://www.samsung.com/semiconductor/minisite/ssd/product/consumer/980pro/
Should you ever have questions or need assistance using this product, please feel free to contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Geek Squad Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased memory for my computer. Scheduled appointment with Geek Squad. Vary pleased with service and memory upgrade.
I would recommend this to a friendGo For It!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top quality NVMe M.2. Very easy set up. Just make sure your Mobo/CPU is PCEI 4.0 to take full advantage of your SSD.
I would recommend this to a friendLooks Great | Marginal Speed Improvement | Drivers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Attempted to install this in an XPS 13 laptop hoping to take advantage of the new lanes. Was only able to get slight bumps. ..May not be a Samsung issue with as many BIOS issues as I've had with Dell but regardless their driver and official software support is nascent on these. Using a stock Windows driver has been my only option. Would like to see something out there to check further to rule that aspect out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TechFan:
Thank you for purchasing the Samsung 980 PRO NVMe SSD. I am very sorry to hear that your SSD is performing at such low speeds. This model is designed to deliver speeds of up to 6,900 MB/s
Please contact Samsung Memory Support directly so that we can better investigate your speed issue and assist you towards a solution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung stands behind the quality and performance of every 980 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from an authorized dealer, like Best Buy.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We look forward to hearing from you soon.
~ Samsung Memory
Great SSD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The download speeds/ transfer speeds ive been getting with this my Samsung SSD has been great no complaints!!
I would recommend this to a friendSolid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to complain about, works great and well worth the price
I would recommend this to a friendBrand response from Samsung
Posted .Bruce:
Thanks for choosing the Samsung 980 PRO SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thanks for choosing Samsung for your memory storage needs!
- Samsung Memory
BestBuy regularly sells USED/OPEN-BOX products as
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was sent as new, but was used and open. Not only that, but the person who previously purchased this and returned it left their Windows 11 operating system loaded, probably expecting Best Buy to do the right thing, and wipe the drive, and sell as used. But no, they popped it back in the box as is, sold it as a new hard drive. When I received the item it was obvious it was used, because I buy computer products all the time and there are security stickers on these. It was broken. I popped the drive into my computer and the previous customers operating system loaded, and I was able to access all his personal information, and even see they purchased the drive, then returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DScience:
We appreciate your feedback regarding the issues you are experiencing with your 980 PRO SSD as well as your concerns regarding your purchase.
I recommend you contact Best Buy directly for assistance. I hope your concerns are addressed quickly.
Should you ever need assistance or have questions about using this product, please know we are here to help. You can reach Samsung Support at:
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really sure what it is its a device my daughter bought no complains.
I would recommend this to a friendBrand response from Samsung
Posted .chupacabra:
The 980 PRO offers read speeds up to 6,900 MB/s and is designed to push the limits of what SSDs can do. Powered by a new Elpsis controller designed to harmonize the flash memory components and the interface for superior speed – with a PCIe 4.0 interface that’s 2x faster than PCIe 3.0 SSD and 12x faster than Samsung SATA SSDs – every component of this NVMe SSD is manufactured by Samsung for performance that lasts.
Should you ever have questions or need assistance using this product, please know we’re always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
Thank you for choosing Samsung!
- Samsung Memory
It's a good brand for PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good since I do rely a lot on Samsung components they haven't failed me yet.
I would recommend this to a friendWorks as expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for a PC build. The ssd works as expected. I have no complaints.
I would recommend this to a friendMake sure you have the screw to mount it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t include the screw to mount it. This now makes for an extremely frustrating evening/weekend all due to Samsung cheaping out on something that should be included at this cost. Half tempted to return it and purchase crucial as they include all parts you need for installation. Wonder what else they cheaped out on….
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tyler:
Thank you for purchasing the Samsung 980 PRO SSD. Please know that these drives are not delivered with mounting screws since motherboard manufacturers typically provide the specific screws and spacers that fit the proprietary needs of each motherboard.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Low price need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is cool and good but the price need down for all costumers need that
I would recommend this to a friendBrand response from Samsung
Posted .Thanks:
Thanks for choosing the Samsung 980 PRO SSD. Designed for hardcore gamers and tech-savvy users, the 980 PRO offers high-performance bandwidth and throughput for heavy-duty applications in gaming, graphics, data analytics, and more. It's fast at loading games, so you can play more and wait less.
I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory