Customer Ratings & Reviews
- Model:
- MZ-V8P1T0B/AM
- SKU:
- 6431939
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers find value in the 980 PRO 1TB Internal Gaming SSD's exceptional performance and ease of installation. Many appreciate its fast boot times and ample storage capacity, finding it to be a good value for the price. While some users mention heat as a potential concern due to the lack of a heatsink, the overall experience is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Ssd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what i needed, ordered that morning and picked it up that evening.
I would recommend this to a friendNice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Improved everything after replacing the original one that went out
I would recommend this to a friendsuper fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice and fast works great easy install does what it should do.
I would recommend this to a friendFast!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Essential upgrade especially for older PC's trying to catch up
I would recommend this to a friendGreat item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the quality of this item and it works as its designed
I would recommend this to a friendGreat system upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is, so great for my system. I really glad, I got it.
I would recommend this to a friendBest performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The transfer speeds & how fast games loads up is amazing
I would recommend this to a friendgreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great.................................................
I would recommend this to a friendGreat Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with software management for updates.
I would recommend this to a friend- Pros mentioned:Performance, Speed
Superb NVMe
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 980 pro 1TB NVMe SSD is on of the best on the market. Since the introduction of NVMe SSD's, this has changed the game of how fast data can read and write. With Samsung's new 980 pro PCIe 4.0, they managed to take it a step further. Installation of the 980 pro is as simple as plugging in the SSD to the motherboard, then booting up your computer. With the help of the dedicated Samsung software, Magician software - this lets you optimize your new drive by a simple click of a button,(at least it was in the past). Once I booted up my computer, I opened the Magician software to try and optimize my new SSD, only to find that the software doesn't recognize the new Samsung SSD. After hours of trying to troubleshoot and fix the problem, I finally decided to give up on the software. After all, the drive was there, and it was working just fine. Next, I decided to run a few tests to see the difference in performance. I did notice a nice speed boost when loading games, which really takes advantage of the NVMe. Games played very smooth and fast. Next I tried to do a little bit of video editing. I was really impressed with how fast and fluent editing was on the new SSD. Overall, I am truly impressed with the 980 Pro NVMe SSD. The M.2 form factor makes it easy to install and saves a lot of space inside your computer. The performance of the drive is super fast and very quiet. The only issue I faced was with Samsung's Magician software, which I'm not too worried about it as the drive performs just fine without it. I would definitely recommend this to anyone looking for a new SSD.
I would recommend this to a friend Would Not Install - Like Many Other Users
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You may want to research the problems with this SSD. It would not install on my new HP ZBook. I struggled all weekend trying to get the laptop to recognize it. This SSD has numerous reviews with complaints about the very same problem. Don't be fooled by the speed hype and extra control software that comes with it. I read the reviews after the purchase and finally I returned it for a WD Black 1 TB series SSD. A shame that this brand has a problem with this drive.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PHughes3:
I’m very sorry for the difficulties you’ve experienced with your 980 PRO SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution .
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We look forward to hearing from you soon.
- Samsung Memory
ssd died
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died on me after couple months of use.. while gaming it kicked me off, I tried to look for the ssd everywhere wasn’t even showing up not even in Bois.. did a little research and any of these ssd made in korea in 2021 have a bad system failure which causes your ssd to brick.. pretty much fried never to be used again..
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidH:
I’m sorry to hear that your Samsung 980 PRO SSD did not meet your expectations. This is not the quality we expect from our products.
Samsung stands behind the quality and performance of every 980 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We look forward to hearing from you soon.
- Samsung Memory
- Pros mentioned:Performance, Speed
The Need For Speed!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This might be the fastest NAND SSD you can find. It’s a legit prosumer level SSD. I have been waiting for a while for Samsung to release their Gen4 SSD. They were promising some crazy speeds, and based on my testing; they have delivered. My use for the SSD was for gaming and some 4k video editing. I did not bother to do read/write speed tests as those are literally everywhere. Instead, ill give you some thoughts on some more real-world use. If you are like me and planned to buy this SSD for gaming, then you will be happy with this drive. On average, I was seeing a 50% speed increase on my load times versus my old SATA SSD. That’s pretty incredible and changes your gaming experience. However, before you run out to buy one and show off your PC is as fast as a SpaceX rocket, make sure your motherboard supports PCIe GEN4. As far as installation, it couldn’t be any easier. It's actually easier than an HDD or SATA SSD. There is no need for running new cables since it just snaps directly into your MOBO’s PCIe port. If you are looking to give your PC a really effective boost on its performance, I’m not sure there’s a better place to start than a blazing fast SSD. This is the best one I have tested, and probably the fastest you can buy right now. If that’s what you're looking for, this SSD checks off all the boxes.
I would recommend this to a friend - Pros mentioned:Performance, SpeedCons mentioned:Heat
Best SSD on the market
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung SSDs have always been the most reliable and offer the best performance for your money, in my experience. The 980-Pro is a solid upgrade from the 960-EVO it replaced. I had trouble initializing the disk from an external enclosure and noticed that it got much hotter than my previous Nvme drives. I thought the 980-Pro was defective, but it actually powered up just fine when I installed it directly in the M2 slot on my motherboard and it has been stable ever since. Pcie 4.0 is only supported by AMD motherboards right now, but even if you have Pcie 3.0 - you'll notice decent speed gains (3,500/2,800mb/s) if you're upgrading from a 960-EVO (2,200/1,800mb/s) or older. If you've never had an Nvme drive before and you're still on SATA SSDs or on non-Nvme M.2 drives -- then you'll be blown away by how much faster these are. Even if you're using an Nvme already and are just looking to upgrade storage space- don't hesitate to buy this drive. Another solid A++ from Samsung.
I would recommend this to a friend Write speeds will fall below advertised speeds.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This drive has issues. The write speeds will eventually drop to about 2000 instead of the advertised 5000. Save yourself the cash and get a SN850 instead. I only wish I had seen this issue within my return window.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nexdeus:
Thank you for purchasing the Samsung 980 PRO NVMe SSD and for your review. We appreciate you sharing your experience with performance speeds. Your 1TB drive was engineered to deliver speeds of up to 7,00MB/s Seq. Read and 5,00MB/s Seq. Write.
Benchmark test results may differ depending upon the system environment, host software and hardware configuration. I encourage you to call Samsung Customer Support to better diagnose and assist you with your speed issue.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 8AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/
4) Facebook Messenger: https://www.facebook.com/samsungsupport
5) Twitter: https://twitter.com/SamsungSupport
6) Samsung Members App: offers support, news, tips, exclusive content, and diagnostic tools. Download from your mobile device app store.
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung stands behind the quality and performance of every 980 PRO SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
We hope to hear from you soon.
~ Samsung Memory
Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, did not even last a year. After multiple BSODs, i ran a check on the hard drive and it failed all its tests.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MitchT:
I'm sorry that your experience fell short of expectations. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 980 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Thank you for choosing Samsung, we hope to hear from you soon.
- Samsung Memory
Windows 10 Installation Failures - Do Not Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The SSD would not accept my Microsoft Windows 10 installation. After several attempts to boot to the Thumbdrive for the installation files, I gave up and returned the hardware. Used a HDD and it worked just fine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ConscientiousBuyer:
I’m very sorry for the difficulties you’ve experienced with your 980 PRO SSD. We completely understand your frustrations, and we are here to help.
Please be sure that you have the latest Magician software and Data Migration versions.
Both can be found at:
https://www.samsung.com/semiconductor/minisite/ssd/download/tools/
If you should need further assistance or have any questions, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Thank you for sharing your experience with the Samsung 980 PRO SSD
- Samsung Memory
Died in 11 months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drive become undetectable after 11 months of light use in my ASUS z690 Strix-E board with heatsinks attached. Ran it side by side in RAID with a 2nd identical drive which has no issues but now I have trust issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Frank:
I’m very sorry for the difficulties you’ve experienced with your 980 PRO SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 980 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We hope to hear from you soon.
- Samsung Memory
Fix the write degradation problem, Samsung!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Either fix the write degradation or make an announcement it will be covered. For a flagship product it’s not acceptable. Returned. Waste my time
No, I would not recommend this to a friendBrand response from Samsung
Posted .JoeC:
Thank you for your review of this Samsung 980 PRO SSD. Your feedback is appreciated and important in helping us provide crucial factors regarding customer satisfaction. Should you ever decide to give Samsung memory products another try and have concerns or questions, please know we are always here to help.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We hope you will consider Samsung again in the future
~ Samsung Memory
Great Specs, Poor Performer. Crashed Machine.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Was really looking forward to this drive due to its awesome, high star reviews, but when I put it into my Intel NUC i7 machine, it kept on blue screening as well as hanging up with long pauses with a known good image. It was a serious disappointment. Tried another brand of drive and zero issues. Happy camper!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dale:
I am very sorry to see that you encountered issues with the Samsung 980 PRO SSD and have returned it. Your feedback is very important to us and will be shared with our product team.
You can reach Samsung Memory Support via any of the below options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783 - Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
We hope to regain you as a customer in the near future.
~ Samsung Memory
Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.