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Customer Ratings & Reviews

Your price for this item is $809.99
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 582 reviews

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Rating by feature

  • Value

    Rating 2.1 out of 5 stars

  • Quality

    Rating 2.1 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are positive about the Activewash 5.0 Cu. Ft. 12-Cycle High-Efficiency Top-Loading Washer's large capacity, quiet operation, cleaning ability, and ease of use. Many appreciate its numerous features and the ability to wash large items. However, some customers find the cycle times to be lengthy and the washer's depth inconvenient. A few also commented on the lack of an agitator and occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-582 of 582 reviews
  • Rated 1 out of 5 stars

    Don't buy, you'll lose money....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it brand new paid $750 with installation and after 6 weeks it was recalled so I had to go to buy again and was told to pay and they'll refund for installation and if we buy again samsung we can get $150 more. So I paid again $750 with installation witch is now $1500 out of my packet for washing machine. After 2 months they sent me refund check for $610 I called to ask why just $610? This is what they told me.... Greetings, My name is Thomas, I am contacting you on behalf of Samsung in response to your claim of an incorrect rebate amount. Please confirm the following information to proceed with your claim: Amount printed on your rebate form that you verified as your rebate amount. The line item purchase price of your new washer (excluding taxes, hoses, pedestals or other accessories). The amount charged for installation of new unit and/or removal of old unit that were listed as separate line items on the receipt you submitted. (Excluding delivery charges)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This washer was a lemon from the start

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible. Fragile glass, constantly unbalanced loads, looping through filling wasting hundreds of gallons, mysterious errors, and now won't move, likely a clutch issue that will cost hundreds to have properly diagnosed and fixed or taking a chance on a 150 part and long self-repair to only have a washer that is still maddeningly error-prone. Samsung said, "sorry for the inconvenience".

    No, I would not recommend this to a friend